Satellite P855-31V: some problems after the installation of Win 8.1 and drivers

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• Satellite A500/A505 - some problems after the recovery process

  I recently used the my Satellite A500, A505 recovery partition to get rid of a particularly persistent virus after running several antivirus programs, all to nothing does not.

  Now the virus seems to have disappeared, but the computer doesn't seem to be in the State it was in immediately after its opening.

  Firstly, the resolution is such that the taskbar, menu start and the desktop icons are all much larger than normal.

  Secondly, it seems to be missing some graphics files enables it to play my games that I put on it from my backup (in other words, it is showing the bottom of the game screen and play music and SFX without showing the character sprites or the menu options).

  Thirdly, my Fn + F6/F7 does not allow me to adjust the brightness of the screen of the computer, the only way that I know how to adjust the brightness of a Toshiba laptop.

  EC who if anything, could I hurt in all this?
  What might be able to do to solve these problems?
  I don't have no internet right now, but I have a USB and eternal patience, so I can use another computer and transfer everything what you suggest on mine.

  Nevertheless, I prefer solutions that do not like it, if possible.

  Surely appreciated!

  To be honest I never heard of this issue.
  In my opinion you should try to make the installation of recovery one more time to check if the same problem occurs again.

  You have created recovery disks?
  If Yes use recovery disks for recovery image installation.

• Satellite U500-115 - unknown devices after the Installation of Win XP

  Hello

  I just installed Windows XP on a Satellite U500 - 115 (PSU5EE) and cannot get rid of several unknown devices in Device Manager.

  Before to install the operating system, I changed settings AHCI in the BIOS to Compatibility-Mode (IDE), so I don't need to inject the SATA driver during installation.

  These are the unknown devices:

  ACPI\PNP0C32\1 (location: Intel ICH9M LPC Interface Controller - 2919)

  ACPI\PNP0C32\2 (location: Intel ICH9M LPC Interface Controller - 2919)

  ACPI\PNP0C32\3 (location: Intel ICH9M LPC Interface Controller - 2919)

  ACPI\PNP0C32\4 (location: Intel ICH9M LPC Interface Controller - 2919)

  ACPI\TOS6205\2 & DABA3FF & 0 (location: System compatible ACPI Microsoft)

  Of course, I installed driver chipset and graphics driver from the toshiba download page, but the unknown devices are still there! Can you please tell me what kind of driver I need to install ACPI devices - and get rid of these unknown devices?

  Thanks in advance,
  Hans

  Hello

  In my opinion the unknown devices belongs to the SATA interface controller and these appear as unknown device because you have installed the XP compatible mode.

  Try to install the Intel Storage Manager driver.

  ACPI\TOS6205 device can be a Bluetooth device.
  You must install the battery Bluetooth to get rid of unknown device.

  welcome them

• big problems after the installation of Yosemite (10.10.2) with Photoshop CS6... The program crashes - last time 10 times during my working session... wacomtable does not work... It's slow... and receive errors on the graphics card... It s a terror to work

  big problems after the installation of Yosemite (10.10.2) with Photoshop CS6... The program crashes - last time 10 times during my working session... wacomtable does not work... It's slow... and receive errors on the graphics card... It s a terror to work with my beloved Photoshop!

  Yosemite upgrade very often damage existing Photoshop.  I thank Apple for that.

  You must uninstall and reinstall Photoshop, then apply all the updates of Photoshop from scratch.

  But first, give us details about your configuration:

  STANDARD TEXT:

  Note that it is standard text.

  If you give complete and detailed information on your configuration and the issue,

  as your platform (Mac or Win),.

  accurate versions of your operating system, Photoshop (not just "CS6", but something like CS6v.13.0.6) and the bridge.

  your settings in Photoshop > Preferences > performance

  the type of file you were working.

  specifications of the machine, such as total installed RAM, scratch file HDs, total available disk space, video card specifications, including total VRAM installed.

  What troubleshooting steps you have taken so far

  what you receive, error messages

  If problems of opening raw files also the exact camera brand and model that generated

  If you experience problems printing, specify the exact brand and model of your printer, the size of the paper, the dimensions of the image in pixels (so many pixels wide by pixels high). If going through a TEAR, specify that too.

  A capture of your settings, or the screen image could be very useful also,

  etc.,.

  someone may be able to help you (not necessarily this poster, which is not a Windows user).

  Read this FAQ to get advice on how to ask your questions correctly to get faster and better answers:

  http://forums.Adobe.com/thread/419981?TSTART=0

  Thank you!

• Problem after the installation of the language

  I had a disk crash and need to re - install photoshop and first elments 12. After the installation of the drive of these two programs, the language is English, although I pulled DUTCH on the installation process. UN - and reinstalling both programs stay with the same problem. Please inform how the change of language/setup can be done.

  Dear Romano,

  Thanks for the guideline.

  I finished the successful re-installation. Finally, the program works in the Dutch language!

  Although this was done after a long time experience and installation in various ways.

  When I choose my home region of the Belgium, the program is in English.

  When I choose the region of the Netherlands, the language is Dutch.

  You know that the population of the Belgium is partly Dutch, partly of French speaking.

  Also, I found that my Windows 10 (64-bit) does not work the ss12 program in the Program Files (x 86) folder.

  Under normal Program Files, the program works.

  BTW, I always installed with administrative rights.

  Best regards

  Jacques Dekimpe

• After the upgrade to WIN 8, Office and other programs are lost?

  After the upgrade to WIN 8, have been uninstalled all of my programs, including Office 2010. Does anyone know if there is a way to get back programs without having to reinstall everything?

  If you have selected "keep settings of Windows, files and applications, then you should still have Microsoft Office installed. You have not selected this option during installation?

  

  Besides being able to keep your Windows settings and personal files, you can keep your personal files too during the upgrade to Windows 7. If you choose No, Windows 8 place your files in a folder named Windows.old.

  If you have not selected these options, you will need to reinstall your programs since the original installation disc.

  

  To launch your applications, go to the start, screen by pointing your mouse pointer on the left corner of the screen of Windows 8 and click on it.

  

  Do scroll to the right and start your application.

  For more information about how to install Windows 8 applications, see the following article:

• Satellite A200 - 1 MB: some problems after the downgrade from Vista to XP 64 bit

  I have a laptop A200 1 MB

  and I changed my OS Win XP 64 bit and I just had a few problems

  1 - the parchment in the touchpad do not work
  2 - the function keys (Fn) does not work either
  3. I can't update the Bios it gives me an error on the file phlashnt.sys. It is said that, if I do not have without administrator privileges are trying to log in again as an administrator

  However, my account is an administrator account

  Thnx everyone for trying to help me

  I think you have these issues because the drivers are missing.

  I see you are using the XP 64 bit OS. Toshiba drivers for win 32 bit and so some features don't work and you can't update the BIOS.

  Greetings

• Satellite L300 - will not start after the installation of Skype

  My Toshiba Satellite L300 won't start after installing Skype.
  This happened to someone else, and can I do?

  Thank you.

  I think Skype is probably the most used messenger and ideal application for communication.
  It is professionally designed and programmed. As you know in recent years, it has been offered in many different versions and it is always better and better.

  So I think that Skype itself is probably not the problem. I know that a lot of people also use Skype and I've never heard problem described.

  Anyway, what you can try is to remove Skype and try to install it again. Try also push the BONES at that earlier time. Maybe some Microsoft updates are responsible for the stability of the software.
  It's really not easy to say what the problem is here.

• Satellite A300 does not start after the installation of the anti-virus

  Hello

  I brought a Satellite A300 today and loaded it up and it was fine.
  I uninstalled the google toolbar, office and land it came preinstalled with also the mcafree anti virus.
  So I could install my own anti virus.

  After that the system asked me to restart my pc I did.
  Since then, the system cross the 'Please wait' screen
  But it won't let me boot into safe mode. I tried a system restore.

  Any ideas?

  Hello

  To me, it seems that you 3rd party antivirus software caused this strange and confusing problem the Vista OS installed.

  In my eyes a simply, new installation of operating system using the Toshiba Recovery disk would solve this problem.

  If you are able to start the operating system in safe mode and then try to remove your installed Antivirus software, then clean the registry and operating system using the free tool called CCLeaner and try to start the laptop again.

  Maybe it helps you too

• Some problems after the downgrade from Vista to XP - Tecra S10

  Hello

  I wonder if you could give me a helping hand with a laptop I bought recently.

  With the S10, I got a downgrade and used to downgrade to XP SP3 cd, but who has a problem.
  Sometimes when I restarted the pc, or even when it would boot it would hang and the fan would start to run at 100%.
  When it restarts, it crashes just after the "closing windows" and when it starts, it freezes at the windows xp loading screen.

  The only thing I could do, it's hard to restart it.
  If you think "huh, he had a few pilot program or that ' Yes, thought that myself, but I reinstalled xp on the machine with fresh drivers, bios update, file verification, toshiba software uninstalled, reinstalled, checked for viruses malware... always dose the same thing.

  The interesting part is that it is not all the time... and I can't understand what is happening when the system crashes.

  Can someone give me a hand with this?

  Hello

  It is possible that some pre-installed applications that worked correctly with Vista OS would go well with Win XP and so these strange questions would appear

  As another user suggested try to uninstall the software of fingerprint. But the best solution would be the clean OS install

  However check this

• Satellite T110-121 - blue screen after the installation of recovery

  Hello everyone! My name is Melanie and I want to apologize for my English: I m french! I have big problems on my laptop, I will explain:

  I had to install windows yesteday and I used the partition recovery, all worked but the last seetings, my computer fixed: blue screen. I have it reboot and I can log in on windows, now Toshiba software run at the end of the installation: install wireless and bluetouth BUT this software always get it fixed my computer or my screen is frozen, or screen of blus.

  Then, I removed it from the startep of the software list and tried to install the drivers I found on the Toshiba site but for the wireless, I run the software add anything, and for the bluetooth it says error 2753: setupdiu.exe is not marked for installation.

  So I m really disappointed, could you have some tips to help me please? I thought reinstall windows, but I can't reach the recovery: whose touch is?

  I m looking forward getting help.

  My best,

  Mel.

  Hey,.

  I think that something goes wrong when installing recovery and thus you get a blue screen and can t install the WLAN software. The best option would be to run the recovery process.

  But why you can't reach t recovery more? I mean you can use HARD drive recovery as often as you like and you can start if you enter Windows Advanced Boot menu (press F8 before Windows starts) and choose fix my computer. Select Toshiba HDD recovery, then follow the instructions on the screen. Windows will be reinstalled with all drivers and tools.

  Check this box!

• Satellite C55 - A - no USB after the installation of recovery

  Hello

  I have a C55 - A Satellite and last week I have reset the laptop back to factory settings. But now I can't use the USB ports. On the site of Toshiba drivers, I downloaded new drivers but still the same problem. Now I can not use mu or other devices of dusb usb key. Can someone tell me what driver I need to install and where I can find it?

  I have windows 8.1 6 bits.

  I wonder why the USB ports do not work after restoring the laptop...

  Were you running the HARD drive recovery process or have you installed a clean windows system?

  Generally, all drivers are part of the image of Toshiba and all devices should work correctly after the laptop was recovered.

  Have you tried to connect various USB devices; Mouse USB, USB HDD, etc...?
  Your comments would be appreciated.

• Satellite A305D-S6914 - some problems after downgrade to XP

  Hello everyone. My company has recently bought this laptop for a customer. The computer came with Vista, but the client wanted XP. We have performed a clean installation of XP Pro and then stalked drivers from anywhere on the internet. Unfortunately, Toshiba support not directly from XP on this machine, and therefore, they have no official drivers to download. The machine works, but we have a few problems:

  1. application popup: \SystemRoot\System32\ativvaxx.dll failed to load

  2 details
  Product: Windows Operating System
  ID: 11
  Source: disk
  Version: 5.2.3790.1830

  Message: Drive - the pilot detected a cable or controller error.

  _Explanation_
  This event indicates that I/O failures occurred on the volume.

  _Cause_
  Possible causes include:
  A hardware failure that prevents communication with a disk (for example, a loose cable, a loose disk controller card or a rupture of the cable).

  _User Action_
  Do one or more of the following:
  Check the status of your hardware for any failure (for example, a disk, controller or breaking of the cable card).
  Check Event Viewer for additional events from the lower level storage drivers that may indicate the cause of the failure.
  Restart the computer.
  Contact the Customer Service Microsoft and Support.

  3 lately, svchost.exe has been scathing of the CPU at 100%. We have disabled the automatic updates, but the problem persists.

  Basically what is happening is that the machine crashes under the CPU load and the customer is required to turn it off with the power button.
  This is far from optimal, of course. I'm really at a loss for why this happens.

  Any help is greatly appreciated.

  Hello

  I see the file ativvaxx.dll failed. I think that this file belongs to the ATI graphics driver package.
  Possibly the ATI graphics driver that you have installed on this laptop causes this problem.

  I recommend the other ATI driver search and recommend to reinstall or update!

  Check some ATI drivers for European series on the Toshiba L300, maybe page pilot European you can solve this problem using the other drivers.

  Good luck

• Problems after the installation of recovery disk

  Hello

  I just reinstalled Windows with my restore disk after that I install all my backups were useless because I had installed and not 32-bit 64-bit applications

  Thanks for this report, but before you begin the installation of recovery, you must know exactly what you're doing that.
  Be careful next time and don t install wrong OS version.

  Bye and good luck

• Outlook 2007 POP3 problems after the installation of security updates

  After the updates of security for December 2010 has been installed on my computer, my Gmail POP3 does not. My access code are rejected.

  The i uninstall KB2288953 and after this operation bit is working again.

  See...

  • Microsoft Outlook 2007 may have problems to send/receive or performance after a recent update has been installed on the computer (17 Dec-10)
    http://support.Microsoft.com/kb/2485531