Satellite Pro A60 modem problem

I just bought a new Pro A60 of Satellire, and although the modem composed and connected during the recording of the initial Setup, I cannot now get internet connection with it.

Everything else seems to work fine on the laptop, but on the composition of the ISP (Virgin Pay As You Go) he composed, answers, slap the connection expected and then goes to a constant tone and hang up. Looking at the log and Miss all the text of General presentation, there is a 'NO CARRIER' just before he hangs up.

I tried different modem cables and tried a different ISP, Wanadoo, with the same result.

You can actually hear that something has gone wrong as after the initial hypodermes there seems to be no response, and then the passage to the constant tone before it crashes saying to the other computer "has failed."

I also tried to reinstall the driver for the modem since the utility CD & tools but this made no difference.

Any ideas?

Hi Roger,

Are you connected to a telephone hotline or you go through a standard that requires a code to access (e.g. 0 or 9) to get an outside line? It may be that you insert a break in the connection manager to wait to get an outside line to connect.

Is your connection DUN provided by Virgin, or you've implemented your own DUN with the number of the Virgin?

You can try to delete your existing DUN and create a new one.

HTH

Tags: Toshiba

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