Satellite Pro M50: Lobos SkyMe internet phone will not be installed when connect you

I would welcome suggestions for a USB problem.

A Lobos SkyMe internet phone will not install when it is connected to a USB port, but will install when plugged into my Shuttle PC.
Historical precedents with the USB ports on this Satellite Pro M50, I'm pretty much at my wits end.

Apparently, no driver is necessary, but I wonder if there is a registry hack to force recognition?

Hello

Could you describe in detail what does not work? You get an error message?

I m not an expert in internet phone installation and didn t install similar devices in the past, but I imagine that the phone should recognize the new plugged the USB with no problems.

If there is a problem with the USB device recognition go to Device Manager and remove all the controllers and the USB ports.
Reboot the laptop.

After that process, the operating system installs the ports again.
Then you could try to connect the external USB device to the laptop USB port.

PS; to make sure that the USB ports will provide enough power, you must disable USB energy saving properties.

Tags: Toshiba

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