Satellite U300 works without current alternative. can't stop either

Hi all

I have a portable Satellite U300 - 13 k which was purchased recently (1 month ago) and has the following problems:

1. it does not start without power regardless of whether the battery is fully charged or not
It will come without the battery.
Once the laptop is on, you can unplug the AC power and it stays on.
The battery is charged and seems to have a normal life to discharge about 4 to 6 hours.

2. the laptop cannot power off (to stop it) whether it is on current alternative or not.

The laptop has Vista Home Premium installed on it, and Vista seems to manage power options. Toshiba Power Saver utility is not available for Vista (is that correct?;) I tried to install the version available for Windows XP, but it is not compatible with Vista).

My question is, do I need a new battery? And why the laptop does not power off after stop? I updated the bios to v3.6 (from v2.5)

Any help will be greatly appreciated.

Thank you
Gopal

Hello

I don't know Mr. what could cause this problem but try this:

The BIOS to set the option * WAKE-UP ON BATTERY = ENABLED *.
and save the changes to the BIOS.

I hope this will help. If this isn't the case, I recommend you contact the ASP in your country to control the laptop because it certainly isn't normal behavior.

Good bye

Tags: Toshiba

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