Satellite Z830 - battery problem

Hello

Recently my SSD drive failed, I had a brand new spare so I replaced it. From the start it I had problems with my battery. The laptop works fine when it is plugged in, but if I remove the plug the portable ca goes out (like unplugging a desktop PC). The battery appears in Device Manager, the following figure:

Microsoft AC adapter
Battery method control compatible ACPI Microsoft
Microsoft Composite battery

When the power supply is connected, the battery indicates the charge and stuck a 9%, it is like that for days.

When you replace the SSD drive, I haven't touched another thing (well not that I know well), and made sure I have touch the SD slot (Earth static electricity). I don't know if that is the question.

The ultrabook is a little over a year old, and the battery was perfect before that.

Any help would be greatly appreciated.

Thank you very much
Jeremy.

My opinion on this Satellite has a different design and construction so this Exchange should be performed by authorized personal only. On this virtual path, we cannot say much. Who knows what the problem is here.

In my opinion that it must be tested with another battery and just this way you can see if the battery is troublemaker, or anything else. I'm afraid you need professional help with this problem of Mr. contact nearest service Toshiba and let check battery and electronic power.

Tags: Toshiba

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