Scam/prank phone call?

I received a phone call from someone claiming to be representative of Microsoft Windows.  He said I had a Virus and that he had to talk me through a few steps to do a small patch on my computer.  He says his name is Steve Parker and gave a number of Id itself 12724.  He was a foreign language and doesn't sound like a 'Parker '!  This is the second time he called home and them twice was adamant that I get on my computer and it allowed him to help me with this problem of windows.  He knew that our windows liscensed on behalf of my husband and I was the main user.  He said that Microsoft called everybody in this country to provide assistance to this correction! This has ' scam/prank"written all over it!  Should I proceed to post this to anyone outside of Microsoft Windows?

Hello

It's a scam.

Tell them that you declare them to the Police and hang up on them.

Microsoft does not contact you unless YOU have made prior arrangements with them to do.

There is an article in the link I'm you provide at the end of this one

Read this Information from Microsoft:

"Avoid scams to phone for tech support.

http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

Don't be fooled of unsolicited calls. Don't provide personal information.

Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

We have all the errors and warnings in our Event Viewer

If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.

If you use your online credit card, cancel and get a new one issued to you.

And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

See you soon.

Tags: Windows

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