Scan function connects to the Windows 7 computer
I have a LaserJet M1212nf, CE841A product number and a new Windows 7 computer. The printer works fine from the computer but the scanner is not recognized. I went to this subject through different programs, but nothing seems to work. I also tried to download the latest driver for the printer, but the scanner will not be displayed.
Hi drandersen,
There should be an icon on your desktop that say Solution Center, you must also have an icon that looks like a scanner on your desktop. If you click the scan icon can scan you successfully a document to your computer?
HP has designed a quick and easy tool that diagnoses and solves many problems of printing, scanning and connectivity: The HP Print and Scan doctor. HP recommend you to download and install Print and scan doctor no matter what time you need to solve a problem with your HP printer from the link below.
I would like to know what are the errors you receive?
http://www.HP.com/go/tools
Tags: HP Printers
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