Scan m127fw mfp problem

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• LaserJet m127fw mfp: hp laserjet m127fw mfp can not sweep

  Hello

  My laserjet m127fw mfp scanner suddenly stop working without any reason. The printer is connected to the network. I tried to uninstall the drivers and the program, restart count it and then reinstall the latest driver from HP and it stil didn't work.  I can only print from the printer but cannot scan her. Every time when I try to scan, I get an error message saying "Scanner communication cannot be established" I also tried to scan to connect directly to the printer via a USB port and received the same error message. Please help and advice!

  Sincerely,

  Hello

  Hello!

  Welcome to HP's Forums a great way to get help.

  Thanks for your post. I see you have scanning issues with this printer. (LaserJet MFP Pro m127fw)

  Until we start, I would need some information to help you best. Please let me know the operating system of the computer.

  You can also check if the printer will copy correctly, to isolate the problem. (whether it is software or hardware related)

  Please reply to this post.

  Take care and have a nice day.

• M127fw MFP: HP LaserJet MFP Firmware M127fw Pro

  I was not able to find the last update for the following printers:

  HP LaserJet Pro M127fw MFP

  I have checked in the product page and only the drivers and software are listed but not the firmware.

  I don't understand why would omit to anyeone, unless it is located inside the complete drivers, I do not see the listed firmware.

  I also have googoe it and found a site that has the fimware, but I don't know if it may contain a virus.

  If anyone knows where the firmware please let me know.

  Thank you

  Mario

  ikabil

  Here is the link for the latest firmware...

  Select the firmware. download it... Do not look after the OS... It's official site & you can trust to download... Before upgrading the FW pl read the read file me...

  http://support.HP.com/us-en/drivers/selfservice/HP-LaserJet-Pro-MFP-M127-series/5396666/model/5303419#Z7_3054ICK0K8UDA0AQC11TA930O2

  

  Good luck...

  

• M127FW MFP: Computer does not start after the installation of the MFP M127FW

  My computer does not start on my hard drive after installation of my new printer MFP M127FW unless I have first of all disconnect the USB cable between the printer and then turn on the computer.  My BIOS is set to boot from my drive hard, not from a USB key, so that makes installing the drivers M127FW MFP and software do on my computer?  I guess it has something to do with the Smart Install feature.

  "On the printer, press Setup, maintenance, Smart Install and stop."

  It worked.  Thank you.

• HP MFP M127fw Pro: Problem with scan/fax and adf on HP MFP M127fw Pro

  After that I faxed a couple of pages, the device does not work. Now, when I want to fax, he asks me if I want to scan from the plateau, even if I fed the ADF with the paper. When I want to scan, it says "Calibration."... "for a while, but nothing is happening then. It receives the fax and print documents. I unplugged the cable of electricity for more than 60 seconds, downloaded the new drivers from the HP site and installed, but it did not work. Could you please help?

  Best,

  Farrokh

  Hi @Habibzadeh,

  Welcome to the Forums of HP Support!

  I see that you are unable to fax and scan with your printer HP LaserJet Pro MFP M127. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I can understand the frustration you are experiencing. Whenever the printer is calibrated, it will not be able to do anything until it is complete.  We must determine why it is calibrated.

  I see that you updated the drivers, but you updating of the firmware of the printer?

  • Click here for the HP LaserJet Pro MFP M127/M128 series Firmware Update
  • Make sure that the printer is connected directly to a wall outlet (do not use a bar or a surge protector). This ensures that the printer is full on and can help this situation.

  The printer may need maintenance, please use this guide to help you determine the cause:

  • Fixing poor print quality

  You use Genuine HP Toner?
  What are the levels of toner?

  Note: HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridges HP cartridges refilled HP. If you use genuine HP, the following cartridges no can not solve the problem.

  If you have a faulty cartridge, it might be under warranty. To check the warranty on your ink supplies, go to hp.com/go/learnaboutsupplies, select your country/region, and then check the information of limited warranty for your supplies.

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• M127fw MFP: MFP used to scan to my email M127fw

  M127 MFP

  Hey @chiefsroc,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with the help of scanning to E-mail on your Laserjet M127fw printer range. I can help you with that, but I'll need to know what happens when you try to scan to E-mail first. Once I know more, I'll be better able to help you.

• LaserJet Pro M225dw MFP: Problems of scan to network folder

  Hello.

  I set up a portable computer with the printer mentioned above. No problem printing and no problem to set up Scan to network on the web interface folder (ran test and got the result OK) but there are issues when scanning in fact the printer. I put it in a document to scan in the top loader, select scan, scan to network folder, your computer (or rather folder name) and click Scan. The printer draws the paper and then started working. A pdf document will appear in the folder, the printer is how ever is already done. He keeps grinding on it for a while and then the signals being completed. At this moment, the pdf file disappears from the record.

  What could cause that?

  Hi @M3rLiN_74,

  Welcome to the HP Forums!

  I noticed your post about how you cannot scan your network with your HP LaserJet Pro MFP M225dw 10 pro Windows folder. And I'm happy to see it for you!

  This could be a problem with the charger of the printer, or perhaps a connection software / junk the computer. What happens if you try to scan to network folder using the glass of the scanner of the printer? Are you able to scan from the computer by using the top of the charger page? Scanning the computer (Windows).

  For the moment, please try our HP print and Scan Doctorand let me know what happens!

  If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  I hope hear from you soon!

• Color LaserJet Pro 200 M27nw MFP - problem scanning ADF

  Seems to me a new Color LaserJet Pro 200 M27nw MFP running on a PC with Windows 8 and have come to realize that whenever I scan from the ADF Document (CAD), no output file is generated. The original document is drawn in by the document successfully feeder and the printer display indicates that the scan is ready. However, no analysis file is generated. This happens regardless of know if I send the output to USB or to e-mail and if the original document leaves simple or multiple.

  Interestingly, the ADF works fine if I try to produce paper copies, in other words, the printer is able to pull in the leaves o FRENCH original of the document in the ADF (as this either alone or several sheets) and to produce copies of the original successfully. Furthermore, I have no problem to scan multiple or single sheet documents when the original document is loaded by the Scanner flat, rather than the document feeder Scanner.

  Appreciate any help. Thank you

  Stephen

  HI @StephenScerri ,

  I see by your post that when scanning from the ADF there is no output file containing the scan which is generated on USB or e-mail. You can copy the ADF and scan successfully of the bucket. I would like to help.

  Is this printer the Pro 200 M127nw MFP Laserjet

  I have provided a document for how Scan: Windows 8

  When you scan from the magazine, you get an overview of the analysis of the computer software?

  What is the scan preview, but do not save it to the computer?

  What software are you using to scan?

  Try saving the scan on the computer, if you get a preview, to see if it will save the scan it.

  Please provide detailed results if you're still having problems.

  Have a great day!
  Thank you.

• LaserJet Pro M127fw MFP: LaserJet M127fw MFP printer - scan Pro

  I created the printer and the scan setting. I can scam out of the glass flat, however, the printer won't let me not scan from the charger. When I select this option, I get a notice saying pop - up: "communication scanner cannot be established. If make sure that your product is powered, check the connection and make sure that your network is working properly. If these conditions are correct, restart the product and try to scan the image. If you're using a connection cable, make sure that both ends of the cable are sure... »

  I checked the two ends of the cable, and they are firmly fixed in places respectful theire, this review keeps popping up.

  What should I do and how can I solve this problem?

  Thank you!

  Hello

  To eliminate any hardware failure, you can copy from the charger of document without any problem?

  If the ADF is working as intended by the hardware, the issue most likely related to the communication between your PC and the device.

  If the response of material as planned, please try following this tool by selecting the difficulty of analysis:

  http://ftp.HP.com/pub/Printers/hppsdr/HPPSdr.exe

  If the problem persists, I suggest ensuring that the USB is connected directly to a port on the back of your PC and not via a USB hub or extension, so make sure that the cable is not longer than 2 meters in length.

  I also suggest to try a different port on your PC and check differences.

  If it persists, can you see any difference in trying another USB cable?

• Laser Jet Pro M127fw MFP: Print/scanning multiple pages

  When you use the automatic document feeder to print or scan several pages pages must be facing upwards or downwards? Thank you. I have a laser jet all-in-one M127

  Hi @Sinclair1,

  Welcome to the Forums of HP Support!

  I understand that you're wondering when using the ADF to copy or scan, if pages must be upwards or downwards. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Pages should be facing up when you use the ADF (ADF).

  Load the original in the TRAY of the tray

  Follow these steps to load an original in the TRAY from the tray.

• LaserJet Pro M127fw MFP: Scanned to pdf but document converted to bmp

  My scanner gives me the ability to scan in pdf; However, when I save the document, it displays the pdf icon, but Acrobot Reader cannot open it because it is saved as a bmp.  I have reinstalled the printer, paid $89.99 (annual) for the Pack of PDF Adobe - tried all the fixes under Solutions HP, etc, nothing has changed.  All settings appear to be correct.  I have a second all-in-one HP Office Jet Pro 8600 and it does the same thing: that's why I suspected a problem with Adobe, but this installation (supposedly) out ok too.

  Thanks for your reply.  I uninstalled and reinstalled Adobe Acrobat - thinking that could be the problem.  Let's see if a fix is available.

• HP Laser Jet Pro M127fw MFP: HP Laser Jet Pro does not connect to applications so I can't scan

  All of a sudden my printer connects to the apps, so I can't scan. He linked it to the good apps until all of a sudden it stopped. I turned the printer power off and power on. Tried turning off the power applications, then on but it does not connect. I'm connected wireless. What can I do?

  Hello

  Make sure you have the latest firmware to keep the connection of web services:

  http://FTP.HP.com/pub/softlib/software13/printers/IPG/M125/LJM125_M126_M127_M128_Series_FW_Update-20160622_signed.dmg

  The last firmware datecode is 20160622, you can find the current firmware for your printer datecode by clicking Setup > reports > report of Configuration.

  The current datecode is listed in the printer information section.

  Kind regards

  Shlomi

• HP LaserJet Pro M127fw MFP: HP LaserJet MFP M127fw Pro will not copy or scan

  Our printer is used in a small office of 15 person. Scanning and copying capabilities have suddenly stopped working. We tried the following:

  1. Shooting / disconnecting device/restart
  2. Uninstall & reinstall drivers
  3. HP Print and Scan Doctor

  The HP print and Scan doctor provides these results after using the function of the difficulty of analysis:

  • Windows (WIA) Scan error: Scan process was cancelled by the user.
  • HP Twain Scan error: the scanning process was cancelled by the user.
  • HP Scan: success

  Note: I have not personally cancel the process leading to errors in scanning.

  When scanning:

  The scan dialog shows a progress bar and pages preview 0/0.

  When copying:

  Displays "Calibration" with a loading screen before returning to the home menu. Usually, there is a progress bar of the item being analyzed. The scanner itself does not react/move when you press copy.

  Thank you, Gemini02. We called HP and determined that the bulb was blown. We will get a replacement under warranty. I wonder if there are printers that can notify you when something like that happened, as when it is necessary to replace toner.

• HP LAser Jet MFP M127fw Pro: Problem with receipt of the fax - HP LAser Jet MFP M127fw Pro

  Hello

  My fax machine can send a fax but it cannot receive.

  I tried via the internet and the problem is "your fax has failed, because the recipient line rang, but he had no answer.

  That is to say that he sent me a fax but my Fax does not display an incoming call.

  I tried to reset the printer and it did not help.

  Hi @yar94,

  I was able to open the link using Firefox. Here is the information provided in the document.

  1. Send a fax of text on a page in black and white at 1-888-hpfaxme (1-888-473-2963).

• M127FW MFP: MFP M127FW will work with linux

  Usually HP printers work OK under linux?

  Specifically, I run Ubuntu 12.04 and want to buy and use a MFP M127FW if it works with linux. Does anyone have experience with this?

  Edit: I have to develop: as long as the printer and scanner?

  Any guidance appreciated and as early as possible so that this printer is on sale for only a day. Thank you.

  Hey @Odysseus42,

  Welcome to the Forums of HP Support!
  
  I understand that you're looking in the purchase of the M127fw of MFP HP LaserJet Pro but need scanning and printing capabilities on your OS to Ubuntu 12.04. I am pleased to inform you that most of the printers HP offering have supported drivers for Linux operating systems.

  For the HP Laserjet specific that you are looking to buy, I found the following information: HP Linux Imaging and printing: MFP HP LaserJet Pro m127fwthis means that you'll have full printing and scanning support. The drivers can be loaded by clicking on the 'Download HPLIP' link at the top of the page I provided, or by clicking here.

  In the future, if you have any questions using your machine under Linux, it would be better to reach out to the community to support Linux, or visit the HP Linux Imaging and printing: Get Help Center.

  Please let me know if this information solves your problem. I look forward to hear from you!