Scan on ENVY4500

I installed a new 4500 ENVY. I can print, copy.

When I scan I see the image of the document on the screen when scanning, but the result is not

appear in the designated folder. ?? What's wrong? I use Maverick.

Your Jens Banque5301

Hi jensaaris,

What program you scan from, it's HP or Apple Scan scanning and when you save the file, you have the opportunity to appoint?

If you are not currently using HP Scan I suggest to try to see if the problem is related to the digitization program. If you don't have HP software installed please click here to download and install. > Series HP ENVY 4500 full feature software and drivers.

I look forward to hear from you.

Tags: HP Printers

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