ScanJet 4070 - (col8356.exe) won't start - error 1603
I have a Scanjet 4400c for almost ten years (and it still works fine ), but recently I found one working Scanjet 4070 to a goodwill store and want to know if the thing (the College of physicians in particular). Its connections are being the same, so all I have to do is swap to run the software/driver install... and that is the problem.
I downloaded the software package (HP Image Zone 4.1, filename col8356.exe) and unpacked but nothing else - the installation program (setup.exe) is not running. I tracked down the directory of decompression and tried again, but still, setup.exe does not. (Process Explorer check that the installation process was started, but stop unexpectedly.)
I am not shown error messages any.
I downloaded the fix for the HP products that get an error during installation (Jan. 2006), and while the update ran properly, Setup still does not work.
I am of the ideas for the time currently, but eager to keep trying. Any thoughts?
Solved! Search the error text "we couldn't understand a language to use" gave this topic which describes the exact same symptoms and isolate a cause - apparently it is caused by something blocking the process of configuration to correctly access its autorun.inf, and it can be solved in a relatively simple tweak to the system (HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\IniFileMapping) associated with autorun registry key.
Of note is that after changing the registry that I had to reboot the system before installing HP would install (but the installation went without a hitch).
Also of note is that I had to apply the installation patch (col9464.exe) first until HP setup would even provide a logfile of output at all.
Now I can start to really test this scanner...
Tags: HP Printers
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