"scanner 6 error, turn off then back in market"

HP LJ300 m375 says error scanner 6, turn off, and then go back' after I scan a document to my computer.

I stop (and even disconnect) and restarts and it allows me to scan once more and then the error is back and I can't scan again until I turn and turn it back on.

I don't get this error when I scan to a USB Flash drive.

How can I get rid of this error?

Thank you!

Hello!

I have something that might work for you.  I'm assuming you want to scan your PC using the HP scanning application.  If this is the case, the default resolution (DPI) is 200.  Try to use 300.  We are still looking, but this seems to work around the problem.

TLB

I am an employee of HP

Tags: HP Printers

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