"scanner not found".

I was wondering if anyone has experience with this error message, even if they print on their all-in-one: 'the scanner could not be initialized (Scanner not found).'

I could scan until I unpacked & re - configure my Mac to a new apartment - as far as I know, nothing has been changed then it worked.  I found a page from HP support with fixes for the error message above to: http://support.hp.com/us-en/document/buu05214 ... .but none of the suggestions worked and the last one is for Windows users (and he had no suggestions for Mac platforms). I tried to "Setup Wizard" device, without change management. Tried the "select device" and none are listed. by clicking on the "refresh [list]" did nothing.

Here are my coordinates system thank you for your suggestions!

Range of all-in-one printers, HP Officejet J5780
purchase year: 2008
operating system: Macintosh OS X 10.6
How your product is connected to your PC? : USB cable

Oops, I meant the control panel of the printer.

When you open picture Capture, click the triangle next to 'Devices' or 'Shared' on the left side.  Along the bottom, then click on "show details".  On the right side, you will be able to choose the destination of scanning, type of file and other parameters.

Tags: HP Printers

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