All-in-one HP Officejet 5610: Scanner not found

Hello

I have HP Officejet 5610 all-in-one printing and I use OS X 10.6.8.  I tried to launch the CD supplied with the printer, but that he would be stuck after a few percentage of the installation.  I repeated this process of restarting the laptop and unplug the printer to reset.  Nothing worked so I used the download software/driver online and everything was set up beautifully.  Now, when I tried to analyze one of my papers it says "scanner could not be initialized" because the scanner was not found.

Any help is appreciated, I just need this scanner upward and the work.

Thank you

Hello

The HP Scan Pro is a very old application for Mac SO X 10.4 or 10.5 and not for your current operating system.

From the Applications folder go to Hewlett-Packard and follow the HP uninstaller program to remove the old software on your Mac.

Once you are done, download and install the latest version of the software for OS X 10.6 from the following link, then you can scan using the HP scanning software:

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-75101-1&cc=us&DLC=en&LC=en&OS=4082&product=441125&sw_lang=

Kind regards

Shlomi

Tags: HP Printers

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