ScanSnap s1500 will not analyze after the upgrade to exchange 2012

ScanSnap s1500 will not e-mail scan after 1st scan to e-mail.  n ' will analyze any email on subsequent tests.  -have to restart the computer.  This began when we have upgraded to Exchange 2012 r2.  Using Outlook 2010.  -have updated to the latest firmware and software.  E-mail appears in the sent items folder.

Hello

Thanks for posting your query on the Microsoft Community.

According to the description, I understand that you are unable to scan.

As you mentioned that this began when you upgraded to Exchange 2012 R2, then I suggest you re-post your query on The TechNet Forums because we have experts working on this type of questions and you help the better.

Check out the link:

https://social.technet.Microsoft.com/forums/Windows/en-us/home?category=w7itpro

Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

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