Scout does not work in all conditions
Scout currently does not work in every browser or application of AIR on my PC.
I had tried everything I could and it still does not.
And I noticed every time I start up Scout it will create. telemetry.cfg under "$User$ \AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\UserHome ', even after I have uninstall Google Chrome, it's so weired.
I assume you are using Windows, in which case you could run into a problem with the path that Flash Player is used for the configuration file (. telemetry.cfg). Flash Player has recently modified the path, it uses under %HOMEDRIVE%%HOMEPATH%
, slot %USERPROFILE%
, and Scout 1.0 does not know this (it will be fixed in 1.1 Scout, soon).
Please check if these environment variables point to the same place (you can just copy them into the address bar of the Explorer and see where that takes you to). If they point to the same place, then you must manually create a hard link to it:
(1) open the command line (cmd.exe) - you will need administrative permissions, open with Ctrl-Shift-Enter
(2) run the following command:
mklink /H %USERPROFILE%\.telemetry.cfg %HOMEDRIVE%%HOMEPATH%\.telemetry.cfg
If this isn't your problem, make sure that you have followed all the steps in the FAQ of the startup guide: http://www.adobe.com/devnet/scout/articles/adobe-scout-getting-started.html
Tags: Adobe Animate
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