Screen on my laptop Windows 8 will not load?

Similar Questions

• My computer turns off during an update to windows xp and now windows xp will not load.

  My computer turns off during an update to windows xp and now windows xp will not load.  It gives me the option of last known good configuration and safe mode startup and normal startup, but it just goes back to the loading screen then flashes a blue error screen then back to display boot options.  I don't have a recovery disc as the laptop does not have a CD-ROM drive or a floppy drive.  I have the product key, but I don't know where or how repair the operating system.

  Contact the manufacturer of your laptop as there must be a way to restore the computer. There may be a hidden restore partition.

• Windows XP will not load past the Blue error screen

  Hi, wondering for a while if someone can help me...

  My xp system will not load past the Blue error screen that is displayed when the computer stopped suddenly or inadequate.

  No matter what are the measures that you choose to take (safe mode, the most recent configurations... etc) the system will just beyond the blue screen on the windows logo download page, where the loading bar moves about 10 seconds before returning to the blue loading page.

  So far I have tried to leave the computer as long as an unused months while I was abroad, remove the battery for varying amounts of time and leaving the computer as long as a day.

  In the absence of a recovery disk, I have no idea how to do to return to the form and would like to receive advice or suggest, keeping in mind I'm not a computer genius (if had'nt you may have guessed). Preferably, without losing my element pictures and videos stored on the hard drive, but it's just preference.

  Thank you, Jay

  Hello

  It does not seem good friend if the Windows operating system does not start even using safe mode, then I don t think you will be able to run the operating system without new OS reinstallation. :(

  To back up data from the HARD drive I recommend that you connect the internal HARD drive to external USB HDD controller and a backup of the HARD drive on another computer.

  Then you could try to reinstall the operating system on your laptop using the Toshiba Recovery CD

  See you soon

• Computer laptop Windows 8 does not load in front of a black screen. Any ideas?

  My Windows 8 portable (only 6 months) does not load it just starts with a black screen after it has passed windows screen load. Last thing I did on the laptop was an update of the system. Unable to get into safe mode or anything just stuck on the black screen with the mouse cursor. Can anyone help please?

  Hi Stewart,

  Did you do changes on the computer before the show?

  You can follow these methods and check if it works:

  Method 1: Unplug all external devices connected to the computer except keyboard, mouse and monitor and check if the problem persists.

   

  Method 2: If the method above does not help, then you can follow the steps in the below mentioned Microsoft article and check.

  Windows 8 starts with a blank screen after a standard or hibernation

  http://support.Microsoft.com/kb/2756559/en-us

  Thank you. Please come back for any clarification on this or any issue of Windows. We will be happy to help you.

• updates to Windows 8 will not load

  I have an acer laptop that I have upgraded from windows 7 to windows 8. No problem with that, but I keep getting windows updates, they download and then said will not install and must go back, so spend US 30 minutes or more making downloads and then 30 minutes or more to return to the settings before downloads. Help, please!

  Kim,

  Run the Windows Update troubleshooting tool.

  a. press Windows + W on the keyboard.

  b. type Troubleshooting in the "search" tab and press enter.

  c. click show all on the left panel.

  d. click on Windows Update, will new popup window.

  e. follow the instructions on the screen.

  UTC/GMT is 02:07 Tuesday, January 8, 2013

• Windows Xp will not load.

  When I turn on my PC, it loads to the top of the home screen with the blue bar movement showing its loading.  But it has never passed this screen.  I am able to load in all modes of security.  What should I do to load in normal mode?

  If you can load safe mode, you can try to do a system restore to a date who were able to connect.

  Neil

  www.nwarwick.co.UK

• 15 HP, pc laptop 15-g019wm: windows 8 will not load properly after reinstallation of windos 8

  Hello... my laptop HP 15 / 15-g019wm / product # F9H60UA #ABA has been very slow. I went the parameter/recovery/delete everything and reinstall windows. I worked a lot better after the relocation. However, after power off and power on... I get the windows start-up screen... I click it and it turns into a green background screen (mouse can move) and nothing else. Any help would be appreciated

  Restart the PC when it comes to what the splash screen let him stay there untouched for an hour, see if things will sort the.

• Windows 8 will not load after the recent updates. Flashing black screen...

  Last night (14/02/2013), I installed a set of 11 updates (one option, else important) and after restarting my machine after startup logo, the screen of my computer just started flashing from black to grey (when it is grey, I could see my cursor, could move it, but could not do anything else)... He did this for almost an hour until I finally got to load the system restore my Windows 8 Pro x 64 purchased disc.

  Not only has this happened to my desktop pc (a HP Pavilion p6620f), but also exactly the same thing happened on my wife's cell phone when I have updated with the same updates later last night. His laptop computer to a laptop HP Pavilion g7-1310us. of course, I had to again do a restore of the system on lappy.
  *********************************************************
  The updates I had downloaded for both computers on 14/02/2013 are as follows:
  Important:
  (1) cumulative Security Update for Internet Explorer 10 for Windows 8 for x 64 systems (KB2792100)
  (2) security Update for Internet Explorer 10 for Windows 8 for x 64 systems (KB2797052)
  (3) security Update for Microsoft .NET Framework 3.5 on Windows 8 and Windows Server 2012 for x 64 systems (KB2789650)
  (4) security Update for Microsoft .NET Framework 4.5 on Windows 8 and Windows Server 2012 for x 64 systems (KB2789649)
  (5) security Update for Windows 8 for x 64 systems (KB2778344)
  Update security 6) for Windows 8 for x 64 systems (KB2790655)
  (7) security Update for Windows 8 for x 64 systems (KB2799494)
  (8) update for Internet Explorer for Flash for Windows for x 64 systems 8 player (KB2805940)
  (9) update for Windows 8 for x 64 systems (KB2795944)
  (10) Windows removal tool malware for Windows 8 and Windows Server 2012 x 64-based Systems - February 2013 (KB890830)
  Optional:
  (11) update for Windows 8 for x 64 systems (KB2793210)
  *********************************************************
  I would really like someone to be able to help me with this. I bought Windows 8 Pro to my laptop from my wife and also 3 other copies for my father-brother machines... and now, I had to disable the Windows updates for each of them because of this!
  All our computers are HP, maybe that has something to do with it? I do not know. Or maybe it had something to do with the fact that machines did not originally come with pre-installed Win8 (as I said above, I bought the discs retail - 5 of them).
  I really enjoy using Windows 8 and won't go down to Win7 after all my work and spent $$$.
  PLEASE ANSWER THIS QUESTION AS SOON AS POSSIBLE!

  Update:

  With the help of my friend and colleague some at CreativX.net, Greg (gsw953), which has tested this situation on a machine of his, we think we have found what was causing the problem:
  All my machines are patched (I used UltraUXThemePatcher to patch mine) to run custom themes, 3 rd-party... Of course, the patcher (all of them, not just the one I use) modifies several system files (for example the shell32.dll file and a few others), what makes your system able to run themes not digitally signed by Microsoft. This seems to be the rub.
  The way I solved this Aalders - UN-patch my system. Most patchers have an uninstall feature that uninstalls the patcher and adds by default, system files not patches in your system from backups that patch is when you have it installed. Once I did, I got all the updates, restarted, then re-patched my system and everything was fine.
  I have the feeling that this same routine can must be made (UN-patch, get updates, re-patch) whenever MS publishes major updates of Win8... It is prudent to disable automatic updates. Better to have Windows Update notifies you and lets you decide if-or-not to install... and also it's a good idea to READ THE DESCRIPTIONS OF THE UPDATES to see what they are - maybe even search them individually on the ' Net before you allow it to install.
  MS has a long history of updates that fub a system patched... it's as if they don't want look us cool themes. they want that we have all the same, default * that they provide only. Shame on them.
  Once again, in the end, the fix: Nations United-PATCH your sytem... get updates... and then re-PATCH. Worked for me. Touch wood...

• Network management problem, computer laptop Windows 7 will not find other computers on any network, however all other computers on the network can access Windows 7 laptop.

  Basically, the issue I'm having is that my laptop does not connect to any other computer to access the actions or other files.  Other computers on the network can access my computer laptop shares and files without any problems.  Operating system is Windows 7 Home Premium x 64.

  What I tried:

  restarted
  uninstalling and reinstalling the files and printers, sharing maps and restart after completion
  all disabled firewall
  tried with IPv6 enabled and disabled without change, so it is currently enabled
  tried on a Wi - Fi and the differences are listed below in the section work (work is wireless)
  able to ping other comptuers
  access to other computers is permitted by other computers

  problem extends over several networks, IE I noticed it at home last night and the followed problem my laptop at work this morning.
  The problem is slightly different on the two sites.

  At home:
  I can see the other computers on the network, but I am unable to access it, even if I have permission, but other computers can access to my laptop.

  At work:
  Cannot even find other computers on the network but they can find and access my laptop.

  I have worked on this problem of non stop for several hours and did much more than what is said, but I am unable to remember everything.  I should have been taking notes: P

  Here are the results of the ipconfig/all command (I removed the physical addresses for security reasons):

  Windows IP configuration

  Name of the host...: Radiation-G72
  Primary Dns suffix...:
  Node... type: hybrid
  Active... IP routing: No.
  Active... proxy WINS: No.

  Wireless Network Connection 2 wireless LAN adapter:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Microsoft Virtual WiFi Miniport adapt
  Physical address.... :  **
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes

  Ethernet connection to the Local network card:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. : hsd1.ga.comcast.net.
  Description...: Realtek PCIe GBE Family Controller
  Physical address.... :  **
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes

  Wireless network connection Wireless LAN adapter:

  The connection-specific DNS suffix. :
  ... Description: Atheros AR928X Wireless Network adapt
  Physical address.... :  **
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes
  Address IPv6 local link...: fe80::f4e3:cd1c:6952:eb4d % 11 (Preferred)
  IPv4 address: 192.168.2.7 (Preferred)
  ... Subnet mask: 255.255.255.0.
  Lease obtained...: Thursday, February 4, 2010 10:50:32
  End of the lease...: Friday, February 5, 2010 08:29:36
  ... Default gateway. : 192.168.2.1.
  DHCP server...: 192.168.2.1.
  DHCPv6 IOOKING...: 234890707
  DHCPv6 DUID customer...: 00-01-00-01-12-4C-6E-91-00-25-D3-3D-FC-9A
  DNS servers...: 192.168.2.1.
  NetBIOS over TCP/IP...: enabled

  Tunnel adapter isatap. {1797D168-6FC8-4DDF-8338-4E214119C26D}:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Microsoft ISATAP adapter
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  Card tunnel Teredo Tunneling Pseudo-Interface:

  The connection-specific DNS suffix. :
  ... Description: Teredo Tunneling Pseudo-Interface
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes
  IPv6 address: 2001:0:4137:9e74:4ea:2920:b81a:cdc5 (Preferred)
  Address IPv6 local link...: fe80::4ea:2920:b81a:cdc5% 13 (Preferred)
  ... Default gateway. : ::
  NetBIOS over TCP/IP...: disabled

  Card adapt 6TO4 tunnel:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Microsoft 6to4 card
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  Asked this question in the Windows 7 forum also because the problem was between windows 7 and Vista.

  Hello

  If it has started, you can try a system restore - an update "might" have caused the problem.

  1. try a system restore back to a point before that happened. And immediately thereafter enter
  Control Panel - Windows updates - top left settings and set it to download and informs you instead
  Automatic. Leave it until you are sure that everything is OK and then you can add them one at a time
  to troubleshoot BUT click right on and HIDE all the driver updates. Also stop at day of drivers like below
  and let this value - manually search for drivers when you think you need. (See how and why to)
  stop day of drivers below.)

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  To uninstall an update if you determine that there are problems - Panel - updated Windows - down left-
  Updates installed - uninstall

  I had completely forgotten the system restore!  While looking into the system restore, I found that when I moved into my new House and has cable Internet installed, the cable technology installed a program of comcast on my computer.  This caused me to not be able to connect with other computers.  After rolling back to install it before it works!   Thank you.

• Computer laptop Windows 8 will not install java

  I tried to download java on my mobile new windows 8, but when I click on the install file, what happens with a box asking "How do you want to open this file" under its there options 'look for an app in the store' or 'more options' but clicking on more options just gives me a list of programs-movie maker, internet Explorer notepad etc. How to get java installed!

  Hello Nick,

  Thanks for posting your question on the Microsoft community.

  I would like to know some information about the problem so that we can help you better.

  You made any hardware or software changes on your computer before the show?

  Thank you for details on the question and your efforts to resolve.

  This problem may occur if the downloaded file is corrupted or damaged. It is also possible that another program blocking the installation of Java.

  I would suggest trying the following methods and check if it helps.

  Method 1:
  Run this Microsoft fixit and check.
  Reference:
  The problems that the programs cannot be installed or uninstalled
  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  If this does not help, use method 2.

  Method 2:
  Use the steps described in this article and check the issue.
  Reference:
  How do I manually download and install Java for my Windows computer?
  https://www.Java.com/en/download/help/windows_manual_download.XML

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

• Computer laptop Windows 8 will not let me connect, and the code to reset are not sent

  I just got a new laptop lenovo yesterday, I've set up and it was perfectly fine, I've been in and out of her signature today without any problem, until that earlier. I stopped him an hour ago and now I can not connect, it is said that the pasaword is incorrect when I know it's because I can connect anywhere else for what is right. I tried to reset my password several times but I do not get a code.

  The cat has worked.  Turned on emails telling me that a reset code would be sent received in my Inbox, but the emails with the codes have been sent to my spam folder.

  Thanks for your help!

• My accounts on my laptop Windows 8 will not connect to wifi.

  On two of my accounts, she claims that my wifi is limited, although it works well. On a user account I just do well, the wifi works very well and does not say it is limited. Anyone have any suggestions on how to fix this?

  The accounts would be microsoft accounts. I actually received an error message wifi has shown to be "limited." No, I did not any changes to the computer before that happens.
  Right now, the accounts have connected to wifi without problem, without doing me anything. Thank you for your answer to help me solve my problem and if the problem comes back, I will return to these methods to see if one of them solve the problem. Thank you.

• Computer HP laptop window vista does not load please help

  someone asked this question and I have the same problem!

  I have a laptop HP who have dirtied pre-installed Vista and for some reason after installing automatically 3 updates the other day, he is not now charge up. The laptop is plugged in so it can configure 3 updates without failure (due to something like battery dying).

  When the laptop turns on, it gives me two options:
  • Start the reboot system (recommended)
  • Start Windows normally

  If I click on 'Launch Startup Repair', he comes back to do the same screen with them two options and when I click on "Start Windows normally", the laptop everything restarts and then return to this screen.

  Thus, F8-ing it does not help either - it gives me options like computer repair, Mode safe mode, last known good, etc... but none of these helped either.

  I looked around online for a solution, but most say on the use of the Vista installation CD, but the operating system is installed on a partition on the laptop (also there are files on what I would come down)... However I do not know if I can get it to boot on the installation partition either

  I tried F8, F11, F12 and nothing works

  If the system or Mode restore safe work not and you do not have a Microsoft Vista DVD, make a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use:

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Data recovery:

  1. slave of your hard drive in another computer and read/save your data out there.

  2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

  3 Alternatively, use Knoppix Live CD to recover data:

  http://www.Knopper.NET/Knoppix/index-en.html

  Download/save the file Knoppix Live CD ISO above.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://isorecorder.alexfeinman.com/isorecorder.htm

  Download the Vista software from the link above.

  After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.

  Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.

  Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1^st in the boot order.

  Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

  When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

  Click on the icons of hard drive to open and to understand which drive is which.

  Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).

  Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  See you soon.

  Mick Murphy - Microsoft partner

• Windows vista will not load or run.

  on startup, I get a repar recovery option. I hit that and nothing happens but a blue screen. I don't have to restar windows wndowsdisk. what I can do. cant it be started

  Follow these steps to try to solve your problems of boot.

   

  Restore point:

  http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

  Do Safe Mode system restore, if it is impossible to do in Normal Mode.

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  http://www.windowsvistauserguide.com/system_restore.htm

  Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use:

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Also ask them if it is possible to do the recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Or borrow a good Microsoft Vista DVD (not Dell, HP, Acer, recovery disk/s etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Save all data, because it will be lost during a clean installation.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Microsoft.com/default.aspx/KB/326246

  'How to replace Microsoft software or hardware, order service packs and upgrades, and replace product manuals'

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Data recovery:

  1. slave of your hard drive in another computer and read/save your data out there.

  2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

  3 Alternatively, use Knoppix Live CD to recover data:

  http://www.Knopper.NET/Knoppix/index-en.html

  Download/save the file Knoppix Live CD ISO above.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://isorecorder.alexfeinman.com/isorecorder.htm

  Download the Vista software from the link above.

  After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.

  Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.

  Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1^st in the boot order.

  Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

  When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

  Click on the icons of hard drive to open and to understand which drive is which.

  Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).

  Now to find the files you want to back up, just drag and drop them on the USB. When you are finished,

  See you soon.

  Mick Murphy - Microsoft partner

• Windows XP will not load on my old Dell desktop

  I have an old Dell desktop running XP Home Edition Service Pack 3. Initially, I had a conflict between IE8 and a scan of Norton Antivirus that prevented the IE to load.

  After trying to solve the problem without success, I've replaced IE from a backup. Complete restore IE all files, etc. have been restored from backup, but the recover window loop. I left it on for an hour or two before closing the window with the last program supposed to be running.

  Windows closed ok but would not initialize. He gets insofar as the welcome sign, then go to the bottom of Dell screen with a cursor arrow. I tried to re - start safe mode and used some of the options of diagnostic, but without success. What next please?

  What has been the backup from?

  Have you tried to use the restore point?