Computer laptop Windows 8 does not load in front of a black screen. Any ideas?

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• Windows 7 does not load, is sitting on a black screen with the mouse arrow.

  I loaded several times and even used the repair option still does not load past this screen.  Looks like it should be on the page of actual windows, but nothing.  Have to restart the computer at this point.  He will continue to try to reinstall windows 7... cannot use same cause recovery F10 it says something about a partition... I have no computer!  What is going on???

  Hi all

  Thanks for posting. If I understand your messages is correctly appears that your facility will not start even to load. If this is the case, then you probably bad media. I would either re - burn your DVDs at a slower speed. If you got your DVD with a company I contact the seller and request additional media.

  I hope this helps!

  Shawn - Support Engineer - MCP, MCDST
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Computer HP laptop window vista does not load please help

  someone asked this question and I have the same problem!

  I have a laptop HP who have dirtied pre-installed Vista and for some reason after installing automatically 3 updates the other day, he is not now charge up. The laptop is plugged in so it can configure 3 updates without failure (due to something like battery dying).

  When the laptop turns on, it gives me two options:
  • Start the reboot system (recommended)
  • Start Windows normally

  If I click on 'Launch Startup Repair', he comes back to do the same screen with them two options and when I click on "Start Windows normally", the laptop everything restarts and then return to this screen.

  Thus, F8-ing it does not help either - it gives me options like computer repair, Mode safe mode, last known good, etc... but none of these helped either.

  I looked around online for a solution, but most say on the use of the Vista installation CD, but the operating system is installed on a partition on the laptop (also there are files on what I would come down)... However I do not know if I can get it to boot on the installation partition either

  I tried F8, F11, F12 and nothing works

  If the system or Mode restore safe work not and you do not have a Microsoft Vista DVD, make a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use:

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Data recovery:

  1. slave of your hard drive in another computer and read/save your data out there.

  2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

  3 Alternatively, use Knoppix Live CD to recover data:

  http://www.Knopper.NET/Knoppix/index-en.html

  Download/save the file Knoppix Live CD ISO above.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://isorecorder.alexfeinman.com/isorecorder.htm

  Download the Vista software from the link above.

  After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.

  Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.

  Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1^st in the boot order.

  Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

  When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

  Click on the icons of hard drive to open and to understand which drive is which.

  Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).

  Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  See you soon.

  Mick Murphy - Microsoft partner

• Computer laptop Windows XP does not start.

  My laptop does not start. When I first put it on the screen says 'we apologize... ". Windows does not start automatically in... "Then the Windows XP screen as it tries to load there is this small blue screen that appears a second microphone, too fast to read, then goes back to 'we apologize...". "screen just keeps looping. I thought that my hard drive was going badly, so I ordered a new. I have XP SP3. Could someone help me please?

  Hi robestes3,

  1. When did you start to question?

  2. you remember to make changes to the computer before this problem?

  Method 1:

  First of all, you can tryLast good known Configuration and check if helps solve the problem.

  Check out the link:

  How to start your computer by using last good known Windows XP Configuration

  http://support.Microsoft.com/kb/307852

  Method 2:

  Step 1:

  If the above method does not work, then you can try to start in safe mode and check if the problem occurs.

  Check out the link for more information on starting your computer in SafeMode below:

  http://support.Microsoft.com/kb/315222

  Step 2:

  If you can boot into safe mode without any problem, and then try to perform a clean boot. A clean boot to check if startup item or services to third-party application is causing this issue.

  You can read the following article to put the computer in a clean boot:

  http://support.Microsoft.com/kb/310353

  If your problem is resolved after the clean boot, and then follow the steps mentioned in the article above to refine the exact source:

  In addition, after you resolve the problem, see the section on how to restore your computer to a Normal startup mode.

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Computer laptop Windows XP does not start? Help

  Hi I have a windows xp laptop I think that their system eis or something like that... Whenever I start the laptop, he's going on the error you get when your dosent laptop shut down correctly. If I click on start normally the bar will spend about a quarter of the way and then just stayed forever and only safe mode also gets a freeze from then. Y at - it something wrong with the laptop or what. How can I get my laptop to work again... someone help me please.

  It is up to tell you to us what brand of system and the model is... not "system ist or something like that."

  When you choose to start safe mode and you can see all the stuff being loaded and the system crashes, which is the last line on the screen to say?

  If you attached an external equipment, especially USB devices, disconnect everything and then you can see if things seem better.

  If you get an error message windows system config, exactly what he says?

  No error paraphrased messages please!

  It was something like this:

  Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM

  Which usually indicate some sort of corruption of system files may be a loss of power, aborted reboot or abnormal termination? (This includes the plug pulling, buttons power and removing the battery).  None of this seems familiar?

  If you can boot from a CD, you can create a CD bootable XP (no XP media required) Recovery Console and run chkdsk with correction of errors on the afflicted to start System.

  Here's how:

  If you have no XP bootable media (or aren't sure you have) create a bootable XP Recovery CD of Console and do not forget what you have (no XP media required).

  This is not the same as recovery disks that might have come with the acquisition of the system store.

  You can make a bootable Recovery Console CD by downloading an ISO file and burn it to a CD.

  The ISO bootable image file you need to download is called:

  xp_rec_con. ISO

  Download the ISO from here:

  http://www.mediafire.com/?ueyyzfymmig

  Use a new CD and this simple and free program to burn your ISO file and create your bootable CD (do not install UniBlue or the Ask Toolbar - never!):

  http://www.ImgBurn.com/

  Here are some instructions for ImgBurn:

  http://Forum.ImgBurn.com/index.php?showtopic=61

  It would be a good idea to test your bootable CD on a computer running.

  You may need to adjust the computer BIOS settings to use the CD-ROM drive as the first device to boot instead of the hard drive.  These adjustments are made before Windows tries to load.  If you miss it, you will need to restart the system again.

  When you start on the CD, follow the instructions:

  Press any key to boot from CD...

  Installing Windows... going to pronounce.

  Press 'R' to enter the Recovery Console.

  Select the installation that you want to access (usually 1: C:\WINDOWS)

  You may be asked to enter the password (usually empty).

  You should be in the folder C:\WINDOWS.  It's the same as the

  C:\Windows folder that you see in Solution Explorer.

  The Recovery Console allows base as file commands: copy, rename, replace, delete, chkdsk, fixboot, fixmbr, cd, etc.

  For a list of the commands in the Recovery Console, type help at the prompt of commands or read on here XP Recovery Console:

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/recovery_console_cmds.mspx?mfr=true

  A good idea before you start things must first verify the integrity of your file system by using the chkdsk command.

  In the command prompt window, run the chkdsk command on the drive where Windows is installed to try to fix any problems on the afflicted player.

  Running chkdsk is fine, even if he finds no problem.  It won't hurt anything to run it.

  Assuming your boot drive is C, run the following command:

  CHKDSK C: /r

  Let chkdsk finish to correct the problems, he could find.

  It may take a long time for chkdsk complete or they seem to be "stuck".  Be patient.  If the HARD drive led blinks always, chkdsk is something.  Keep an eye on the amount of the percentage to be sure that it is still making progress.  It may even seem to go back sometime.

  You must run chkdsk/r again until it finds no error to correct.

  Remove the CD, and then type "exit" to exit the RC and restart the computer.

  You have not to set the BIOS to boot the disk HARD since the CD won't be.

• Computer laptop HP G62 does not load

  I have a hp G62 154-canotebook. About 6 months ago, there was a problem with the cooling system (nothing to do with the fan a kind of plate), but fortunately it has been supported by my warranty with hp.  Three months after my battery problem has started; He emptied so quickly that I had to keep my computer plugged in all the time. I decided to buy a battery but rather than having a 6-cell with battery life ridiculously down, I decided to replace it with a 12 cell. A new set of problems started, my computer began to load intermitenty, until it collapsed alltogether charge and basically could not start. A few weeks back, I tried my old battery on the computer and it started, but I couldn't always reboot my computer. I don't think that the charger is at fault. I think the problem is internal. Using a battery 12 cells, which was not compatible with my computer was not a good idea. A clue to understand my problem is the fan of my computer become more noisy and turned more quickly for a minute before returning to normal. I want to fix mine and I'm looking for clues on how to solve this problem. If you can help my giving the easy solution will be appreciated and I. If you can not I would like to know how to go about learning how to repair a laptop, hp can provide me with a model of my model? etc.

  Thank you.

  Best thing to do is to try a good knowm adapter, yours may be at fault.

  HP does not provide much information other than the maintenance manual.

  Here are all the manuals HP provides for this model

  http://h10025.www1.HP.com/ewfrf/wc/manualCategory?cc=us&DLC=en&LC=en&product=4142862&query=G62%20154&tool=&

• Computer laptop Windows 7 does not detect my Xbox 360

  Recently, I bought my used console. My laptop's overview of Windows 8 consumers. Although I didn't have the Media Center option, my Xbox could detect and stream my music, videos and photos from my PC. I've recently returned to Windows 7because the license of Windows 8 has been set to expire January 15. Now, for some reason unknown, my Xbox does not detect my PC or my PC detects my Xbox as an Extender in Media center. I tried everything I could think of and the instructions I found on the Xbox site, nothing done. Before I posted this, I also tried things left to people with similar problems in the answers in this forum. I tried manually assign the IP addresses of my two Xbox and PC, disabling my Windows and the firewall of the router, restart Windows Media Player sharing service, allowing the streaming on my Xbox which appeared in my streaming options, disconnect and reconnect my Xbox and PC on my network of countless times and shout and scream about the whole situation.

  I tried not to open the ports because that I have disabled any firewall that I don't see. I have McAfee installed, but my subscription has expired so I uninstalled. I am at a loss for what to do because I tried everything I read and thought. We have 4 PC in our House and everyone but mine my console can detect and disseminate. Three of the four run Windows 7 Home Premium x 64, the 4th with Vista 32 bit. All the computers are on the same network and all. I tried ping my Xbox to my PC and it timed out every time, but my PC does not detect it in a way because it shows in my options on my PC for streaming media. There must be something with my PC and Windows 7 only because like I said before, everything has worked at the time where it ran Windows 8. Anyone can end this madness?

  Never mind. I thought about it. I restarted the SSDP Discovery service that restarted the services necessary to make this work.

• Computer laptop Windows 8 does not properly connect to 8.1 Win mobile wifi hotspot - connection indicated as 'Limited' (no internet connection)

  Hello

  None of our laptops Win 8 appear to be able to connect to a wifi hotspot (internet sharing enabled, and apart from the wifi on the handset) provided by our Win mobile (Nokia Lumia 635) 8.1, there seems to be a connection between the phone and the laptop, but it is presented as 'Limited' (no internet connection).

  Same phones can provide the internet connection through the internet even setting for laptops Windows 7 without any problem of sharing.

  What additional settings are there to win 8 laptops that require an adjustment?

  Thank you!

  Hi Susanna,.

  Welcome to the Microsoft Community Forum.

  I understand that you are unable to connect your laptop 8 Win to Wi - Fi hotspot. I appreciate your efforts to solve this problem, I'll probably help you with that.

  Check the following Microsoft Help article and if you have activated inhalers of Internet connection on your computer, it will lead to problems of this kind.

  http://Windows.Microsoft.com/en-us/Windows-8/metered-Internet-connections-FAQ

  If the problem persists, try the procedure described in the following Microsoft Help article and then check if it helps.

  http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-81&V1H=win81tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  See also the following Microsoft Help article.

  http://Windows.Microsoft.com/en-us/Windows/cant-connect-Internet#1TC=Windows-8

  Hope this helps, please get back to us for additional help on Windows. We will be happy to help you.

  Thank you.

• Computer laptop G6-1105tx does not load

  I bought a new hp pavilion g6 1105tx 20 days ago. In recent days I m facing a problem on the charge. I put my laptop on the pricing but maximum time show connected does not support. kindly help me. Is this problem of battery or the software problem or ac adapter. Please suggest me a solution.

  This is a forum for peer to peer and members here help each other voluntarily.

  Please see the link below in order to contact HP to replace your battery for free
  http://WWW8.HP.com/us/en/HP-information/summary/WW-contact-us.html

• Windows 7 does not load on the laptop. Satellite L series

  Not sure what happened all of a sudden with my laptop, but it does not load windows. This is the error msg I get:

  Intel UNDI, PXE - 2.0 (build 083)
  Copyright (C) 1997-2000 Intel Corporation

  For Atheros PCIE Ethernet Controller v2.0.0.9 (15/12/09)

  Check the connection of the cable!
  PXE - M0F; Exit Intel PXE ROM.
  No boot device - insert boot disk and press any key

  I tried using the recovery disk for the repair of the system and using the sfc/SCANNOW utility, but both just run it for hours (12) and not going anywhere.

  I tried reinstalling the RAM and nothing.

  Help, please!

  Liz

  Post edited by: lizandcourtney

  1. enter in BIOS
  2. restore default values
  3. exit & save changes

  Youre system should boot in AHCI now again. If you get the same message:

  1. enter in BIOS
  2. go in advanced
  3 set mode Compatible HARD drive / IDE
  4. exit & save changes

  To enter the BIOS F2 press until you initialize (directly after pressing the power key press F2 continiously).

• I have a problem loading Illustrator CS4 on a second computer (laptop). It does not recognize the number, saying: it is not valid. [was: ochre]

  I have a problem loading Illustrator CS4 on a second computer (laptop). It does not recognize the number, saying: it is not valid. Any suggestions on how to have the serial number recognized would be appreciated.

  Please see: error of incorrect serial number

  I hope this helps.

  Concerning

  Megha Rawat

• My computer with Windows 7 does not display photos in folders when you open a folder where are saved in photos.

  My computer with Windows 7 does not display images in folders when you open a folder where are saved the images there, I do not see any image photo immediately. I don't see it when I click Open the pic. Then for the next photo, I have to click Open once again, one by one. So without opeing one by one, I can't have see images, it is very difficult for me to manage all the images.

  The following article might be worth a visit:

  Windows 7 - How to enable or disable
  Thumbnails in the Explorer of Windows 7
  http://www.SevenForums.com/tutorials/11738-thumbnail-previews-enable-disable.html

• my laptop Windows 8 does not illuminate

  Hi, I have problems turning on my PC Toshiba laptop wibdows 8. I loaded for about an hour and tried to turn it on, but that has not worked. The battery does indeed pay when I plug in the adapter, but the laptop itself still does not even turn on when I press the power button. Can someone help me with this you problem?

  Hello Valelow,

  Thank you for visiting Microsoft Community.

  As described in the question, I understand you have a problem with turn your PC laptop Toshiba in Windows 8.

  I understand that it must be very frustrating when all of a sudden your computer power not on. However, we will work to get this problem solved with our combined efforts. If there is something related to Windows, we will certainly address this problem.

  I would be grateful if you can provide us with the following information to help us better understand the issue.

  1. You see any signal or any beep code when you press the power button?
  2. Have you checked out the battery and start the computer while the computer connected directly to the power?
  3. Off the computer is correctly the last time?

  Especially this kind of problems appears due to the failure of the part, but sometimes it can also be caused due to static electric lock. We can try to change the time to flee or be able to release the static power and check if that helps.

  It's actually a very simple step that usually solves problems such as issues of power no. and blank screens.

  1. Remove the battery and then disconnect the connected AC adapter.
  2. Press and hold the power button for 15 seconds, then release.
  3. Reinsert the battery and then reconnect the AC adapter.
  4. Turn on the computer.

  If the problem persists, I suggest you obtain a diagnosis of material performed on the computer from the computer manufacturer or store local tech.

  Hope this information is useful. Please let us know the results. Do not hesitate to write back for any further assistance with Windows, we will be happy to help you.

• Screen on my laptop Windows 8 will not load?

  The home screen on my laptop Windows 8 (Asus) is not at all responsible. The start screen is the page where you have all the applications, and you can customize the background as well giving him different combinations of colors and patterns in different model. My splash screen background color is between clear and dark green. Just as I said, the splash screen does not load. It's been like that since I've been on the phone a few hours ago - this means that none of the app buttons that show the applications load, and when I search apps, nothing will come either. It is only up like green color background, that I mentioned earlier. I'm worried when I go about it tomorrow, I won't be able to go on any of the applications, making me not to go on my laptop at all. What should I do?

  Hi Daniel,.

  Thanks for posting your question on the Microsoft Community forums.

  I understand that the splash screen does not load in your system to Windows 8. However, I would like to know some more information to refine the question and provide you with better assistance.

  1. What exactly happens when nothing loads on the screen? Do you have only a black background or color without any apps?
  2. What is the model No. for your ASUS notebook?
  3. How did you install Windows 8 (a new installation or an upgrade installation)?
  4. You did it any significant hardware or change software on the computer before this problem?

  This issue could be due to various reasons like an incompatible device or a bad installation or because of some corrupted Boot files. If you are unable to boot your system, I would suggest trying the following methods and check if the problem persists.

  Method 1:

  To check if this problem is due to a compatibility issue with external devices, I suggest you to disconnect all external devices and check if the problem persists.

  Method 2:

  If you have the disc to install Windows 8 with you, you can insert the installation disc and enter the Windows recovery environment for auto repair. See the following steps:

  (a) when your computer starts, wait for the logo of the manufacturer check the option of start menu, it will usually F12.

  (b) restart the computer, press the Boot menu option key to enter the boot menu and change the option to boot to DVD rom

  (c) Insert the disc of Windows 8 and restart the computer, it will boot to the Windows recovery environment.

  (d) click on Troubleshooting, advanced option and then click on auto repair.

  Method 3:

  If you have a disk to install Windows 8 with you, then I suggest you to perform a verification of the file system. System File checker (SFC) scan is done to check if there are any corrupt system files that might cause this problem. See the following steps to perform a scan SFC:

  (a) follow the same steps above to enter in the Windows recovery environment.

  (b) click Troubleshooting, then Advanced options , and click command prompt.

  (c) in the command prompt, type the following command: sfc/scannow , and then press ENTER.

  (d) now, to restart the computer.

  (e) check if the problem persists.

  If you are able to start on the screen, then I suggest to try the steps posted by Praseetha K Nair said on November 18, 2012 in the following link:

  Windows 8 start screen and Apps does not

  Warning: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed after this date are deleted.

  Hope this information is useful. Let us know if you need more help, we will be happy to help you.

• Windows defender does not load and cannot download Adobe flash player

  I think I have a security problem with windows defender, because it does not load. In addition, a file I have download must have the permissions of the administrator to continue, which was also changed and I had checked him to ask permission. For this reason, I can't download adobe reader. It has an error that keeps coming back whenever I try to download it, and after I executed the file, he's just in a display type of backup file, where it was downloaded, but it will not work on the second stage, when you need the permission of an administrator. I has not yet come. Can someone tell me what to do?

  "It is said that I need adobe flash player.

  Download and run the Flash Player uninstaller program.

  http://helpx.Adobe.com/Flash-Player/KB/uninstall-Flash-Player-Windows.html

  Then download and install Flash Player; After unchecking installing Chrome and Google toolbar option:

  http://get.Adobe.com/flashplayer/?promoid=BUIGP

  If the problem persists, you may want to ask in the Forums of community Flash Player:

  http://forums.Adobe.com/community/flashplayer

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  I have the fire threat and no other protection against the virus.

  Malware to disable your firewall and your safety programs.

  Scan of Malware in Safe Mode with network.

  http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/#Vista

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap the F8 key repeatedly until you are presented with the Boot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  Once in Safe Mode with network, download and run RKill.

  RKill does NOT remove the malware; It stops the Malware process that gives you a chance to remove it with your security programs.

  http://www.bleepingcomputer.com/download/rkill/

  Then, download, install, update and scan your system with the free version of Malwarebytes AntiMalware in Mode safe mode with networking:

  http://www.Malwarebytes.org/products/malwarebytes_free

  See you soon.