Screen suddenly and unexpectedly becomes black, please help!

Hi, I have a Vista Home Premium system that works well for about 6 months. Last weekend, I was meet a problem where my screen goes suddenly and way unpredictable black tower (the monitor will light yellow green, indicating no signal display at all). The power led lights up, but the sound of the hard drive goes. This can happen while I type in a document in Word, or while I'm browsing the internet, or while I'm playing a game, or while the system is simply left idle when I answer a phone, in a Word, it can happen at any time.

When it happens, I have no way to put the system back, pushing slightly on the power button, no matter how long, does not help. The only way to recover is to physically disconnect the computer and then plug, go into safe mode and then restart in safe mode. This will usually bring me in a system can be used for a while, until that hit problem suddenly and unexpectedly again. In addition, in about 30%-50% of cases, the attempt to boot into safe mode to will result in a blank screen (no signal display) with exactly the same symptom, and I have to unplug/plug again. So far I have not met a case when boot safe mode fail one after the other, but I can't exclude it from happening in the future.

What should I do to fix this? It seems different from the problem of 'black screen of death' (1) it happens during normal use of the system and (2) there is absolutely nothing on the screen, not even a cursor.

Thank you!

Hello

Could be heat related - try using a small fan to blow into the air intakes to see if that helps.

To be able to remove ALL and reinstall all the cables (both ends), card and memory - in fact remove and
replace - do not just tight.

This sounds like material so if the above does not help you then probably need the help of a
real computer store (not of leeks and glances at a Best Buy or other department stores) or the system
Support from the manufacturer.

===========================================================

Check out these utilities to see if information may be collected:

It is an excellent tool for displaying the blue screen error information

-Free - BlueScreenView scans all your minidump files created during "blue screen of death," collisions
and displays information about all accidents of a table.
http://www.NirSoft.NET/utils/blue_screen_view.html

-------------

MyEventViewer can be verified at the time of the blue screen (BSOD) within a second or so of the
time of the BSOD to provide more information about the possible cause - see TIP.

MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
Set it for a bit before and after the time of the BSOD.
http://www.NirSoft.NET/utils/my_event_viewer.html

------------

AppCrashView - free - a small utility for Windows Vista and Windows 7 that displays the details of all the
application goes down has occurred in your system. The information breaks down is extracted from the .wer
the files created by the Windows Error Reporting (WER) of the operating system component of each
time that an accident has occurred. AppCrashView also allows you to easily record the list of accidents to
text/html/csv/xml file.
http://www.NirSoft.NET/utils/app_crash_view.html

------------------------------

Also do this so you can see the probable bluescreens. (You may or may not be able to see
them if they occur even after doing this according to the cause.)

Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
http://www.winvistatips.com/disable-automatic-restart-T84.html

=========================================

What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
on this machine, including those you have uninstalled (they leave leftovers behind which can cause
strange problems).

I hope this helps.

Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

Tags: Windows

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