Screen tearing across the screen when you watch Netflix and YouTube

I seem to get screen quasi-continuite tear when watching Netflix or YouTube, any quality, even though my internet can easily manage the flow of data. However he never seems to happen on the contraction or other video sites.

Hello James,.

Thanks for posting your question on the Forum of the Microsoft community.

I would be grateful if you can provide us with the following information to help us better understand the issue.

  1. The browser you are using to watch Netflix?
  2. If it's the Internet explore which version of Internet Explorer you are using?

You can see the link below for the version of Internet Explorer.

What version of Internet Explorer I'm using?

http://Windows.Microsoft.com/en-us/Internet-Explorer/which-version-am-i-using#IE=IE-10-win-7

Step 1

I suggest you to update the display drivers and check the status.

Update drivers: recommended links

http://Windows.Microsoft.com/en-us/Windows/update-drivers-recommended-links#update-drivers-recommended-links=Windows-7

Automatically get recommended drivers and updates for your hardware

http://Windows.Microsoft.com/en-in/Windows7/automatically-get-recommended-drivers-and-updates-for-your-hardware

Step 2

I suggest you follow the steps in the article below and see if it helps.

The problems of Netflix streaming video in Internet Explorer running

http://support.Microsoft.com/kb/2710013/en-GB

Tears of Silverlight video

http://social.msdn.Microsoft.com/forums/Silverlight/en-us/a0ce8869-f8be-46C1-9AAA-d665f2f3aaf6/video-tearing-in-Silverlight?Forum=silverlightbugs

Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

Thank you.

Tags: Windows

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