Screenshot of desktop printing.

The printer is Officejet pro 8600. At the screenshots on my desktop I want to print.  When I click on the image to print it goes up on Preview (I have a mac) and when I file/print it does not print and it says printer is idle.  It is set up correctly on my wireless network.

Hi Reteach,

Outside the reset, have you tried below troubleshooting guide? It's in my previous post. I'm afraid that you might have missed it.

http://support.HP.com/us-en/document/c03781399

Tags: HP Printers

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