Scroll bar refuses to move upward or down in Microsoft Word

Original title: escape from scroll bar

After a period of time in the word, the scroll bar program refuses to move to the top or bottom-fly to the top or bottom of the scroll bar and will not move. I quit the program and wait 30 minutes or more. I use vista.

Hi hobiejake,
 
a. the problem happens only in Word?
 
b. you have Adobe CS3 contribute installed OfficePlugin.dll?
 
c. which version of Microsoft Office is installed in your machine?
 
The problem may be caused by Adobe Contribute CS3 OfficePlugin.dll (COM Add-in)

Solution:
 
Step 1:
 
Confirm the Add - we're really the question, make sure MS (Microsoft) Word is not active, if race close it then:
 
a. click on the Windows "Start" icon
b. in the "Start Search" text field box type "run" (without the quotation marks), press the input keyboard
c. the run window should now appear
d. in the 'Open' text field type: "winword / has" without the quotes and.
e. click the OK"" button.
f. Word will now open without loading additional modules.
g. typing, put test highlight, mouse button left and right clicking in the document area.
If the problem is related to the add-on to Contribute that the problem will be gone, close to MS Word.

Step 2:
 
Change the registry to prevent the load plugin Adobe Contribute
 
a. click on the Windows "Start" icon
b. in the "Start Search" text field box type "run" (without the quotation marks), press the input keyboard
c. the run window should now appear
d. in the 'Open' text field type: "regedit" without the quotes and click on the OK"" button.
e. the Windows Registry Editor is now open
Access
 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins
 
f. click on the contents of the folder "Adobe.Contribute.OfficePlugin".
g. in the right pane, which should have refreshed, there should be some icons
h. look for the one that says "LoadBehavior" and right-click on it.
i. Select 'change... '. "in the menu that appears
j. a new window will appear titled 'change the DWORD (32 bit)"under"Value data"must be the number 3 in a text field - just change these 3 to 0 (zero) digit and click on the"OK"button Close the registry editor.
Registry warning

To do:
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
 
How to back up and restore the registry in Windows

Step 3
 
Validate the problem is resolved
 
a. go to 'Start' find 'MS Word' and restart the program
 
b. test of typing, put in evidence and left and right click, and scroll - the problem should now be resolved.
 
If the problem persists another Addin can be the problem and the same steps above can be used to disable all the other addin LoadBehavior values 0 (zero) the figure which should eventually solve the original problem and restore the word of functioning.
 
Aziz Nadeem - Microsoft Support
 

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Tags: Windows

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