SD card is not showing as selectable storage space in Windows Media Player

For some reason when I plug my phone into my desktop or my laptop and open wmp, the only option for media storage is internal storage where there is normally an option to select my sd card. It is a on and off the new deal, the option will be randomly will be available again but then disappear. I think that my being an issue with my phone and not my computers.

Hello Powell,

Thanks for posting your question on the Microsoft community.

Thank you for details on the issue.

This problem can occur because corrupt or incorrect settings in Windows media player.

I suggest you run Windows media player convenience store settings and check. Please follow these steps:

a. press Windows + C keys together, and then click Search.
b. type Troubleshooting in the search box, click on it in the search results.
c. click on "display all" and then click on "Windows Media Player settings".
d. click on 'Next' and follow the on-screen instructions.

Please also refer to the suggestions from Barb Bowman replied on 10 February 2013 and check the issue.
http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-pictures/Windows-Media-Player-12-cannot-access-an-SD-card/e5bfe4ce-ea55-4b33-87f9-7bb90210ca03

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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