SE freezes, but the mouse is mobile and plays music

Since the upgrade to El Capitan, a few weeks ago, my end 2009 27 "iMac freezes randomly. I can move my mouse but not actually access or click on anything, and the iTunes music continues to play. I have to do a hard reboot once this happens, I would say it happens 4 times a week. I have no attached devices and I use a wireless Bluetooth magic mouse.

Does anyone have an idea what is the cause? I guess it is the upgrade of the El Capitan, although it could be a matter of Safari as well as whenever it happened that I was using safari. The thing is that I work in wordpress being in Safari when freezing is so highly probable in any case all day. I also have a new Macbook Pro, I upgraded to El Capitan on the same day as my iMac, but I had no problem at all on the Macbook. Thank you.

These must be run as administrator. If you have only one user account, you are the administrator.

Run the Console application in one of the following ways:

☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Step 1

For this step, the title of the Console window should be all Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ all Messages

in the list of logs on the left. If you don't see this list, select

List of newspapers seen ▹ display

in the menu at the top of the screen bar.

In the upper right corner of the Console window, there is a search box to filter. Enter "BOOT_TIME" (without the quotes).

Each message in the journal begins with the date and time when it was entered. Select the BOOT_TIME message that corresponds to the last boot time when you had the problem. Now, clear the search box to display all messages. Select those recorded before starting, during the time that something unusual was happening. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

For example, if the system is unresponsive or unable to stop for three minutes before you forced a reboot, post the timestamped messages within three minutes before the start time, not after. Please include the message BOOT_TIME at the end of the extract from newspaper - not at the beginning.

If there is a long series of messages, please post only one example of each. Do not post of many repetitions of the same message.

When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Please don't dump blindly thousands of lines in the journal in this discussion.

Please do not post screenshots of log messages - text poster.

Step 2

In the Console window, select

DIAGNOSIS AND diagnostic USE information reports ▹ System

(not diagnose them and use Messages) in the list of logs on the left. If you don't see this list, select

List of newspapers seen ▹ display

in the menu bar.

There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points downwards. You will see a list of reports. A crash report has a name that begins with the name of the process crashed and ends with ".crash". A report of panic has a name that begins with "Kernel" and ends with ".panic." A report of stall stop has a name ending with ".shutdownstall". Select the most recent of each, if any. The content of the report is displayed at right. Allows you to copy and paste to validate all of the content, text, not a screenshot. It is possible that none of these reports exist.

I know that the report is long, perhaps several hundred lines. Please report all this anyway.

If you don't see any report, but you know, there was a crash or panic, you can have selected diagnostic and using the list of Log Messages. INFORMATION on the USE of DIAGNOSTIC AND choose instead.

In the interest of privacy, I suggest that, before posting, you change the UUID ' anonymous, ' a long string of letters, numbers and dashes in the header of the report, if it is present (it cannot be). "

Please do not post other types of diagnostic report - they are very long and rarely useful.

When you post the journal excerpt or the accident report, you might see an error message on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

Tags: Mac OS & System Software

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