Search toolbar shows me a message that apparently does not exist

The search feature is broken in Thunderbird 38.4.0 on Xubuntu 15.10. When I use the quick search function on the toolbar (not the quick filter) I see two emails that match my research, my email sent and a reply. When I click on the answer I am taken to a screen saying no e-mail don't match my search.

When I try to use the search in the menu function, he reiterates that there is only a single match, the e-mail sent. I have searched, found and filtered every single folder in my three Inbox including junk and trash, and I still can't find the answer I'm looking for. It's incredibly frustrating - how two different searches can disagree on the issue of whether a message exists?

Why can not just go directly to the e-mail when I click on one of the games instead of this ridiculous screen with writing saying there is no match?

I hope someone can clarify this.

It seems that your global search is out of sync with what is actually in your records.

Make visible the hidden files and folders:

In Thunderbird

  • Help > troubleshooting information
  • Click on the view file"" button.

a new window opens shwoing your folder name of profile content.

  • Close thunderbird now - this is important
  • Find and delete this file: global-messages - db.sqlite
  • Restart Thunderbird.
  • leave a little time for the file to be recreated.

Tags: Thunderbird

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