Security - calling who claims to be the support microsoft technical

I just got a phone call from someone who claims to be from microsoft support, telling me that my computer has been hacked. He wanted me to access www.support.me in the start menu. I didn't have a moment that this person was from microsoft support. Have you heard of others receiving such a call?

Fake phone calls to technical support

Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

Please see:

http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

Microsoft issues never not solicited for phone calls of support or security.

These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

Tags: Windows

Similar Questions

  • Phone call made by 97059007 who claims to be the Microsoft.

    Hello

    I want to report a scam call 97059007 today 09:40, 17 August 2016. The girl had an Asian voice and claimed to be yourself "Microsoft." I told him that I do not discuss my company on the phone, or give out any personal information. Then, I clung to the top.

    If, however, it is yourselves, please respond to my request. If there is a problem with my account, I wish a response by e-mail.

    Thank you.

    Concerning

    Maureen Whiteley

    Hello

    We do not work for Microsoft.

    We are mainly volunteers here, just like you, computer users who give free advice from other users in our own spare time.

    @@@@@@@@@@@@@@@@@@@@@

    Here's the advice we give normally on such calls and how to report them:

    It's a scam.

    Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

    You are the only person who knows if you gave them remote access.

    If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

    If you use your online credit card, cancel and get a new one issued to you.

    And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

    There is an article in the link I'm you provide at the end of this one

    Read this Information from Microsoft:

    "Avoid scams to phone for tech support.

    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Don't be fooled of unsolicited calls. Don't provide personal information.

    Here are some of the organizations that cyber criminals claim to come:

    • Helpdesk Windows

    • Windows repair center

    • Microsoft technical support

    • Microsoft technical support

    • Windows Support Group Technical Department

    • Microsoft Research and Development Team (team of Microsoft R & D)

    Report phone scams

    See you soon.

  • Received a call from someone claiming to be the Support of Windows, is - a scam?

    Anyone Windows Support would never call by claiming that your computer was sending error messages and they had the solution?  At one of them and sent him to the coast until I checked things. He gave the very plausible phone number, name and identification number.  Indian origin.

    No, he wanted me to 'download the software that would fix the problems' - as if!

    Immediately ran a full diagnosis just in case, as I was online at the time - own.

    I got a lot of good virus/spyware such as recommended by a friendly computer geek who works in our IT Department.

    Thanks for the good tips if!

    You're welcome and glad to hear that you didn't let him in your computer.

  • Received a call from someone who claims to be contracted by Microsoft, is - a scam?

    I had someone ringing saying me my windows system raises questions on the internet, that they claimed to be contracted by microsoft. He's a jerk or something I neen to check they were trying to make me open a session.

    * original title - windows *.

    Hello

    It's a SCAM

    they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card information, you get allows you to download the software to 'fix' or 'test' for your computer

    read this:

    http://www.Microsoft.com/security/online-privacy/msName.aspx

    Microsoft has none of the unsolicited telephone calls to help you fix your computer

    In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

    Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

    Treat all unsolicited sceptically telephone calls. Don't provide personal information.

    If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

    If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

  • Where should I call (who to contact) for the replacement of a defectice replacement under warranty Mobile 6000 wireless mouse

    The message of the report of the mouse on the screen, is that the transceiver is faulty

    Hi William Mangum.

    See the following article regarding replacing Microsoft Hardware:

    http://support.Microsoft.com/default.aspx?scid=kb;en-us;326246

    I hope this helps!

  • My pc is running very slowly - I constantly receive calls telephone from 'people' who claim to be agencies of Microsoft.

    I'm runnign windows xp home edition - with aol as my internet provider.

    I've known extremely long delays in response times - often enough, it can take 10-15 minyes to open my internet session - other times it can be quite fast - compliant nothing. !!

    I also have times of long waiting for any intervention on the internet - sometimes the pc stops and I have to restart the pc to continue - this can happen 2 / 3 times in a 30 minute session.

    I also received several phone calls from agencies that are supposed to work for microsoft - informing me that I have a problem - and that they can 'fix' it, for me - until now, that I refused to authorize an any of them access to my pc - however, the symptoms they describe are exactly what I saw!

    A friend told me that there is a known issue in windows xp - that a file error that is created automatically in the software of microsoft xp - does not automatically clear down - and that is what is causing the pc to degrade and eventually - if not fixed - will cause the pc to get slower and slower.

    Is this true and if so what is the solution please.

    Any help/advice greatly appreciated! -Thanks a lot

    Phone calls are certainly a scam.

    -

    Looks like you may have a virus or other malware. Get your updated antivirus program and boot into Safe Mode. Note that some viruses can hide from your normal antivirus program, so you really need to scan in Safe Mode. To enter in Safe Mode when you turn on first, press F8 on every seconds until you get the menu, and then select Safe Mode. Then run a complete system scan.

    `

    Microsoft has suggestions and offerings to

    http://Windows.Microsoft.com/en-us/Windows7/how-do-I-remove-a-computer-virus

    -

    Moderator Forum Keith has a few suggestions along this line to

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-has-stopped-working/6ab02526-5071-4DCC-895F-d90202bad8b3

    -

    If that suits him fine. If this is not the case, use system restore to go back to an earlier date at the beginning of the problem. To run system restore, click Start-> programs-> Accessories-> System Tools-> system restore. Click on the box that says show more restore points.

    -

    You can check the corrupted system files. Open an administrator command prompt and run SFC if the above does not help. Click START, and then type sfc in the search box, right-click to SFC. EXE and click run as administrator. Then, from the command prompt type sfc/scannow.

    -

    Finally if all else fails, you can look at the rather cryptic system event log. To make, click Start-> Control Panel-> administration-> event viewer tools. Once in Event Viewer system log-click and scroll entries looking for these "error" with indicator see if you can find guidance on where the problem may be.

    `

    I hope this helps. Good luck.

  • Anyone receiving calls from Microsoft Windows (call center from India by the sounds of it) saying that you have a corrupted file? Or is it a scam?

    We received a call last night from someone who claimed to be the Windows technical department saying that our computer has a file corrupted Microsoft on this issue.  First name: Richard Williams.  0261 004030 callback number.  Sounds like an Indian call center.

    I can't believe that cold Microsoft calls people.

    A quick search on google news suggests that people in Britain were targeted by something similar.

    It's a scam.

  • Windows microsoft never does unsolicted phone calls to its users of the products?

    I got a phone call from someone with a strong Indian accent yesterday (hard so communication) who claimed to be the center of windows, yhey said they had problems detected in my computer, and could I turn on the computer, to help clear it up. They also suggested that they would shut down windows on my computer. I asked to speak to a supervisor, or for them to send me an email detailing their concerns. the person seems to cover these requests, so I hung up. did microsoft ever do the unsolicited calls to its customers?

    It is a scam.  Don't let them have access to your computer remotely and don't give them any personal information, including your credit card number.  Simply hang up.

    Microsoft never takes unsolicited phone calls, or they do not know if/when you are experiencing computer problems.

  • Phone calls from Microsoft technical team

    I had phone calls from the "team microsoft technical" eager to help with my computer as it is slow.  they take me in "teamviewer" which I didn't like. are these people for real?

    If you first contact then they are crooks.  MS will NEVER ' you call MS have no. WAY OF KNOWING that there is a problem with your computer.

    Suppose that your computer has been compromised if you let access.  Carry out checks for malware, virus check, firewall checks and change ALL your passwords passwords Bank ESPECIALLY.   Check your bank accounts other than your computer.

  • Received a call from someone who claims to come from the support of windows and need help

    Hi, I got a call from a guy who claims to be from the windows support team, I thought at first and then later I realized that it is a scam. So I checked on here to make sure and I discovered that he really was. My problem is that they made me download something so they could control my computer and show me how much I etc when I realized the infections I turned off my computer and uninstalled all of their programs, but they have deleted files. I want to ask that will cause problems in the future? and this meen if I buy something online is possible that they can get information?, if yes, what is the best solution?

    - What to do if you think that you were scammed

    "If you think that you have responded to a scam with personal or financial information phishing, take these steps to minimize the damage.

    • Change the passwords or pins on all your online accounts that you think could be jeopardized.

    • Place an alert on your credit report fraud. Check with your bank or financial advisor if you are unsure how to proceed.

    • Contact the Bank or online merchant directly. Do not follow the link in the fraudulent e-mail message.

    • If you know all the accounts that have been accessed or opened fraudulently, close those accounts.

    • Regularly check your Bank and credit card statements monthly for unexplained charges or inquiries that you initiate. "

    If you want to ensure the security of your system, make sure that you have backed up all personal data you want to preserve all the installation files for the programs or applications that you have installed.
    Then format the computer and reinstall Vista.

    It's the only way you can be sure that there is no hidden malware present on it after allowing access by a stranger.

  • Phone calls from a person claiming to be the computer support online

    I received many telephone calls from people claiming to be agents for Windows technical support. Company called ICS (International Computer Software} they say that a virus has infected my computer I opened an e-mail and it destroyed my software.

    Hello

    It's a SCAM

    they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card information, you get allows you to download the software to 'fix' or 'test' for your computer

    read this:

    http://www.Microsoft.com/security/online-privacy/msName.aspx

    Microsoft has none of the unsolicited telephone calls to help you fix your computer

    In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

    Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

    Treat all unsolicited sceptically telephone calls. Don't provide personal information.

    If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

    If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

  • I just had a call from someone who claims to be from Windows support team

    original title: what are they scam?

    I just had a call from someone who claims to be from the Windows support team, and that they had been informed that my computer needed updates as she revolved slowly etc.. ??  Last week I got the same call and because I saw just the phone on that day and the internet was not up and running I couldn't online for him so he insisted on the appellant the same time, the next week, he has just.  All week I think about it and you're wondering where he got my number and the knowledge of my computer running slowly.  When asked this afternoon he said sorry to repeat this question and when I did he just said OK mam and hung up?  Are these dills all this?  Is it a scam? Thanks, Rebecca.

    Hello

    It's a SCAM

    they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card by obtaining information allows you to download the software to 'fix' or 'test' for your computer or install via remote access

    read this:

    http://www.Microsoft.com/security/online-privacy/msName.aspx

    Microsoft has none of the unsolicited telephone calls to help you fix your computer

    In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

    Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

    Treat all unsolicited sceptically telephone calls. Don't provide personal information.

    If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

    If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

  • Received calls from someone claiming my operating system with ITS Technical Support fails if I hit some keys or entry "run" in the context of progragaveoft - Windows

    Received phone calls twice more than one person to Support STI claiming my OS completely in case of failure very soon if I didn't follow their instructions (on behalf of Microsoft) is going to hit some keys (Windows & R simultaneously) or the entry "run" under PROGRAMS & follow instructions - added my computer sent signals for malicious info - calling gave 1-800-601-1921 as their company ph #-called; answering machine - also said their site is www.itsppcsupport.com!

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    Hello

    Yes, it's a SCAM!

    Avoid scams to phone for tech support
    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    In the United States, you can contact the local police to the FBI, Attorney general, and
    consumer watch groups. Arm yourself with knowledge.

    The Internet Crime Complaint Center (IC3) is a partnership between the
    Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
    (NW3C), funded in part by the Bureau of Justice Assistance (BJA).
    http://www.ic3.gov/complaint/default.aspx

    No, Microsoft wouldn't you not solicited. Nor would they know if any errors
    It exists on your computer. So those are the frauds or scams to get your money or
    worse to steal your identity.

    Avoid scams that use the Microsoft name fraudulently: Microsoft has no
    for you unsolicited telephone calls help fix your computer
    http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
    https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

    Microsoft technical support
    http://support.Microsoft.com/contactus/?ws=support#TAB0

    Microsoft - contact technical support
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Telephone call about the event log errors - they claim to be the Technical Support

    Original title: event error logs

    I get a phone call from a person claiming to be a b/c my computer Tech support has published many errors in the event log.  Is - is this legitimate?  He wants me to do stuff in the event log.

    Hello

    Yes, it's a SCAM!

    Avoid scams to phone for tech support
    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
    Watch groups. Arm yourself with knowledge.

    The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
    (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
    (BJA).
    http://www.ic3.gov/complaint/default.aspx

    No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
    computer. So that's the fraud or scams to get your money or worse to steal your identity.

    Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
    phone calls to help you fix your computer
    http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
    https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

    Microsoft technical support
    http://support.Microsoft.com/contactus/?ws=support#TAB0

    Microsoft - contact technical support
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • received alarming call of guy who claims to be from one of the free services of Windows

    Hello, just got a phone call from a guy with an accent Middle-Eastern or Indian. He said that he was working for Windows and this call is a free service of help me solve an immediate threat to my computer system. He said that they had seen errors coming in the last three weeks. On my phone, no calling number display, only #0123456789. Strangely enough, it was that he knew my name. At that time, I was rather suspicious.

    He told me that he could prove it was ligit showing me my CLSID and asked me to press the button next to Ctrl more 'R' at the same time. At this time a small input field appeared on the bottom of my screen, and he began to instruct me to enter a command (CMD). At that time, I was convinced that it was a scam, so I did not it and I told him that it didn't work and I was going to hang up on him almost 100%. He said: 'OK, fine, then it's your own loss

    I'm 99.9999% sure he was a crook, but for my own insurance, what is your vision? A I already spend a dangerous point or I was at the time to hang up?

    FYI, I got this call in Europe, don't know if more people have received these calls lately. Thanks for reading and for your comments.

    Fake phone calls to technical support

    Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

    Please see:

    http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

    Microsoft issues never not solicited for phone calls of support or security.

    These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

    If the only thing you did was press Windows Logo key * + R but not more then you should be safe.

    * I assume you mean The Windows Logo key instead of Ctrl like that will appear the race box where I'd normally expect CMD be registered to access the command prompt window. CTRL +R would be safe just refresh the active window.

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