Security Center and updates of Windows do not work on Vista laptop

I have a laptop Dell Inspiron with Vista 1405E.    The Security Center and Windows updates do not work.

I ran Norton Utilities to clean the registry and I deleted Norton Antivirus (completely, following the instructions from Symantec on the phone), but nothing has changed.  Any suggestions on what could be the problem?

Thank you

Should I remove S * PERAantiSpyware from my computer?

If it is not necessarily - free SAS, but if all were fine with your computer (and it's not!), you should not have installed SAS because MSE includes a component of anti-malware.

Should I install the [definitions optional updates offered by Windows Update MSE]?

You pouvez install them but this is not necessary - assuming that MSE is installed & working properly... but I suspect that this is NOT the case!  See this FAQ: http://answers.microsoft.com/thread/74e507b8-f6da-4eca-8ce7-d1aca7d3f1ba

[Microsoft] Security Essentials is related to the Security Center?

Yes. Security Center monitors the status of the firewall, automatic updates and Protection against malware (anti-virus & anti-malware; applications i.e. Microsoft Security Essentials).

Translation: Since the Security Center still cannot be permanently turned on, there is a very good chance that MSE and Windows Firewall will not work correctly - despite the fact that we have now managed to get the computer fully patched to Windows Update and despite the multi-step fix, I had to make.

In your case, there are several possible causes for this behavior:

1. your McAfee subscription and/or your previous subscription of Norton AntiVirus may have expired before that you did something;

2. do not run the remove McAfee & Norton tools at the right time; or...

3. misguided use of registry cleaners.

So, what can you do about it?...

OPTION A: MSE support could be able to help you. Residents of the United States (only!) should be able to open a support incident free of charge by e-mail via this page-online https://support.microsoftsecurityessentials.com/default.aspx?productkey=morrolaunch&mkt=en-us&st=1&wfxredirect=1

Note: After selecting your option, language (e.g., English-US) and clicking the button CONTINUE, click on the EMAIL button, not the FORUM button!

OPTION B (recommended): See the poster in this thread and follow the instructions of (my) WHOLE (to the letter and in order! ) to restore your computer to a State safe & functional: http://answers.microsoft.com/thread/c44429fb-3f7c-4646-8529-5a97bb3cd0eb

If these procedures are outside your technique "comfort zone" - and there is no shame in admitting this isn't your cup of tea - take the local computer, reputable and independent (i.e., not a 'BigBoxStore' or Geek Squad!) computer repair shop & let them do the work.

IMHO your computer must NOT be connected to the internet or local area network (i.e. other computers) in its current state. All your personal data (e.g., banking online & passwords credit card) must be considered at risk, if not already compromised.

Wish I had better news for you. Good luck!

Tags: Windows

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