Serial number creative cloud does not
The serial number in my account is, according to the service the customer, valid, but it does not validate.
Hi buzzrobinson,
Please check if the language is not a problem as long as the first solution proposed by William.
In case the language is not a problem if you please, try the following:
I do not know what operating system, you work on so I give you a few steps windows and MAC:
Windows:
In windows 7 go to the following location:
/ Windows/system32/drivers/etc
1. find the file "hosts".
2. open it with Notepad
3. check if you have any input for Adobe
4 remove the entries and try again to launch any product cs6
On Windows XP, go to the following location:
\Windows\system32\drivers\etc
1. find the file "hosts".
2. open it with Notepad
3. check if you have any input for Adobe
4 remove the entries and try again to launch any product cs6
Mac:
1. click on 'Go' and navigate to/private/etc
2. open the 'hosts' file and departure for all entries for Adobe.com
3 remove the entries and save the file
4. try to launch again any product cs6
Thank you
Kapil Malik
Tags: Adobe
Similar Questions
-
Windows 10
I installed creative cloud
Firstly, loading two applications loaded, Photoshop, and Illustrator
Now, creative cloud does not open, frozen.
See you soon! Phil
Thanks Rajashree'
I had tried many suggestions for the disc turns, but it still not open.
What I finally did was to uninstall all of my Adobe programs. I thought that I had these programs creative cloud. I started creative cloud and its opening. I downloaded programs I wanted with a glitch. Each program loaded at 85% and stopped. I had to reboot to get it to get.
Thank you.
Peace and long live! Phil
-
Creative cloud does not open and won't uninstall?
My creative cloud does not open and I tried to uninstall and it said its opening until its unable to uninstall. Help!
Please specify the error message you get when uninstalling.
You can use the Adobe cleaning tool: use the cleaning tool cloud creative to solve installation problems
-
Tried to install adobe apps after renewal of the license but the creative cloud does not appear
Tried to install adobe apps after renewal of the license but the creative cloud does not appear, the creative cloud set up has been successful, but when I tried to open it it was all white... no application at all
Hi Karlo,.
Hope that helps!
Kind regards
Sheena
-
Creative cloud does not start starting system even when the option to do so.
Creative cloud does not start starting system even when the option to do so.
This is an open forum, not Adobe support... Click below to contact Adobe staff for help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
-
Creative cloud does not always load apps
I followed the instructions for solving problems for the creative cloud does not not apps (Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress)but it still doesn't work. I tried to contact Adobe but I get more spinning wheels as the collection of information. I have reinstalled creative cloud four times and muse more times that I can remember. I paid for MUSE, but I can't use it. Y at - there someone who can help me please.
In this case, please contact our support at What are my options contact? or contact customer service
Concerning
Stéphane
-
Try to install items with purchased 14 box serial number and system does not... What are the next steps?
Are you sure have a serial number from the inside of the box, or you could have a redemption code?
Find your http://helpx.adobe.com/x-productkb/global/find-serial-number.html serial No.
What is the exact error message?
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
-
Creative cloud does not work after update
Hello world
I've updated creative cloud yesterday. Now, the creative cloud does not-empty main screen... As the last stage attempted to delete all files in the OOBE folder. BUT:
Cannot delete all files: Windows: [system drive]: \Users\ [username] \AppData\Local\Adobe\OOBE, because Windows does not - ANEdata.db, fylesyn.db and opm.db.. .are open creative cloud.
But CC is closed - checked with the Windows Task Manager. PC is restarted twice.
What was my mistake? How is it possible to reinstall creative cloud?
Thanks in advance.
Olga
close your application office cc and, if necessary, use the Task Manager to end all process of cc.
Delete these files.
First, close your office cc application.
then, rename the opm.db file by:
Navigate to the OOBE folder.
Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
Mac OS: /users/
folder/Library/Application Support / Adobe / OOBE and delete the file opm.db
Finally, launch your cc desktop application.
If this does not work: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
-
[Creative cloud] does not work [on OSX 10.11.2]
Creative cloud does not work. I reinstalled it, it worked once and now nothing. So, the adobe web site is very slow.
Please see the thread where the similar problem was addressed:
White cloud screen on mac creative
Hope this will help you.
Concerning
Megha Rawat
-
My creative cloud does not open. When I open it, he continues to say "installing update".
Please see:
Creative cloud is "Installing Update". No percentage or error code.
Connect to CC - stuck on "Installing update..."
I hope this helps.
Concerning
Megha Rawat
-
My Adobe Creative cloud does not work on windows 10 more. What should I do?
My Adobe Creative cloud does not work on windows 10 more. What should I do?
can you open your desktop cc app?
If so, log out and then back to your client application using the adobe id to pay for your subscription in cc: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
If not, reinstall: https://creative.adobe.com/products/creative-cloud
-
Creative cloud does not, why?
My creative cloud does not open when I clik the icon on the desctop
Hello
I think you are referring to the white empty window of CC desktop application.
Please refer to the threads below where this issue has been addressed:
Creative cloud is empty window why?
New application Cloud Creative unusable: it is empty!
Re: Empty opening creative cloud app
Kind regards
Sheena
-
Creative cloud does not work... the menu drop-down is gray, the icon is black / gray sometimes...
Hello
Please, try the following steps:
- Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
- Reboot the computer.
- Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop
Kind regards
Sheena
-
Creative cloud does not show column Apps
Hello
Currently, I am trying to download first pro free trial to see how I like the software and creative cloud does not show a column apps when I download it. I have provided a picture of what it shows. For some reason, I can't show her apps column and, therefore, it do not allow me to download first pro free trial. What can I do?
Hello
See the following topics:
Re: Tab applications lack of Creative Cloud Desktop
CC for desktop computer has lost the applications Panel. How to fix this?
Kind regards
Sheena
-
How do you reinstall Adobe Acrobat 9? I have my serial number, but it does not work
Hi johno17559280,
Let me know the exact error message when you enter the serial key?
Also, let me know the version of the operating system installed on your computer?
If Acrobat was purchased from Adobe, you will be able to check your serial key using this link find your serial number quickly.
Kind regards
Nicos
Maybe you are looking for
-
I used a utility to dump the contents of my temporary folders, since then firefox does not display correctly some pages. In google mail that I have to select "use basic html" to make it work, twitter just displays the text and the buttons do not work
-
The box says: we have strengthened our add-on of Coupons that will improve your browsing experience by posting coupons that you shop and browse your favorite sites on the web. See our privacy policy and Conditions. Disable these improvements NEAR Tur
-
Toshiba digital audio out coaxial 48L5445DG - only 2 channels
Hello! I use the coaxial digital audio output to connect with my Toshiba 48L5445DG receiver. I want a 5.1 sound, but all what I get TV is 2 channel, receiver shows just how many channels, even if the receiver could convert the sound into 5.1. I under
-
My House is suffering from blood pressure problems (I'm guessing that it's relevant?) I'm from Mexico (yay third world). I have had my iPhone 6 during about three weeks, almost intact, and I had problems when it loads on my house, I plugged it into a
-
Cannot create an excerpt from the DVD - unspecified error. What can I do?
Trying to create a DVD from windows DVD creation. When I try to listen to excerpts, video the error screen appears: unspecified error. What should I do?