Serial number for the LR6 not recognized

I bought online, LR6 received a serial number, I downloaded the mac version, launched it and began the installation process, but when I entered the serial number I got a message saying (translation from the french) "we are not able to validate this serial for Adobe Lightroom. Contact the customer service. I will contact the customer by chat service when they are opened, until then someone encountered this problem before or you have a solution to propose?

Error failed to validate the serial number | CS6

http://helpx.Adobe.com/Creative-Suite/KB/unable-validate-serial-number-CCM.html

Check that you have purchased a license MAc and not a Windows one.

Tags: Adobe

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