Serious problem with windows

Guys,

I have laptop dv6-6c55se Pavilion. Recently I face a big problem with my HP laptop. When I open some games or some other heavy programs the blue window and displays the image below. It happens more often recently. I have a switchable graphics on my laptop, and before I start the game I go to 2 GB Radeon (TM) HD 7690 M Xt graphics card that's due to the graphics card? is this hardware or software problem?  Please help me sovle this problem.

Thanks in advance

Are you using theoriginal softpaq AMD Driverof HP?

Run the softpaq and choose uninstall all the. Run once more to reinstall. Do not run the Intel graphics install separately. The softpaq AMD graphics card will install two graphics drivers on its own.

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