are you call customers regarding a problem with windows

Similar Questions

• Problem with Windows Media Player on your computer.

  I tried to load a program called Yawcam which can be used to control a webcam.  Installation of Yawcam has asked if I wanted Windows Media Center to view the Webcam.  I clicked Yes.  Serious mistake.  Windows Media Center has taken over my computer.  I have changed throughout most of my icons on the desktop for a Media Center icon, and clicking on one of them causes Windows Media Player start up, even the icons which are always original.  I can't find any setting in Media Player which will solve the problem.  I can't even start Yawcom.  And unfortunately I did not define a recovery point.  Can someone tell me how to retrieve my Windows Media Center desktop icons and return control of my computer myself?

  Hello Camille,.

  Thank you for keeping us posted.

  Glad to know that you were able to find the solution for your problem.

  I appreciate all your efforts towards the resolution of the problem.

  Please do not hesitate to answer, in the case where you are facing in the future other problems with Windows.

  We will be happy to help you.

• AMD Radeon 7570-devices is not compatible with Windows 10 - you're going to have problems with your screen

  Microsoft will come out with Windows 10, as an upgrade of the free operating system next month, July 29, 2015. They came out with an app, 'Get Windows 10', which is intended to help the operating system upgrade process. In this app, it checks for compatibility issues that may exist between your computer and their new Windows 10.  I get results for two of compatibility issues when I run this app. The one that concerns me, it is with the video card that came with my computer, AMD Radeon HD 7570.

  The app tells me: "these devices are not completely compatible with Windows 10" and he adds "you will encounter problems with your screen."

  Is there any driver updates that resolve this problem?

  The driver, I installed on my pc is Advanced Micro Devices, Inc. version 8.960.11.2000

  Windows says that the driver is up-to-date.

  If no driver is available to correct this problem will be I need to replace the video card in my computer and if so with what?

  I currently use two screens, a LG 22EA53 (analog) and an Acer S230HL without any problems with Windows 7, Home Premium, Service Pack 1.

  Malygris1,

  Well, son of a gun... looks that microsoft has made changes in their updates.

  Now when you run the "'get 10 app Windows, check your PC ' it reads in devices..." "0 problems found."

  Looks like Microsoft do with last-minute changes, as you indicated, and others have mentioned about being patient on this matter, that they may (?) have addressed this problem.  Probably won't suddenly course up until the update is done.

  Guess for now, I have to score this as accept as a Solution.

• Call of duty modern warefare 2 problems with windows 7, is not playing as well as he has done for my last computer, it is not lag as many it is, not as the real game

  Call of duty modern warefare 2 problems with windows 7, is not playing as well as he has done for my last computer, it is not lag as many it is, not as the real game

  have you checked on the memory of our pc? Call of duty modern warfare needs at least 2 GB of memory, another thing you need to consider is your video card in your pc windows 7. try to update the first video card drivers. verification of your memory.

• I had problems with windows live mail, I uninstalled it, now I have no e-mail at all, can you help me. I've been using windows vista

  I had problems with windows live mail, I uninstalled it, now I have no mail at all, I was using windows vista

  Hello

  You can download, install, and configure Windows Live Mail again or use Windows Mail, which is the default email program in Vista.

  How to set up Windows Mail.

  Contact your ISP (Internet Service Provider); They provide your broadband / dial connection.

  Ask them to:

  1. your username with them

  2. your password with them.

  3 incoming mail POP3 server.

  4. the outgoing mail SMTP server

  All the settings that you need to come from them, not Microsoft; and they are usually happy to help you set up your e-mail program.

  You can use this guide to set up Windows Mail:

  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-mail-setting-up-an-account-from-start-to-finish

  See you soon.

• Problem with Windows Media Player: "Server execution failed" and "files needed to display video are not installed or do not work properly.

  I have a problem with Windows Media Player on laptop Lenovo G780. My laptop is under warranty (bought a month ago), but technical support Lenovo told me that the Windows Media Player program is not covered by the warranty.

  And this is a problem:

  When I click on Windows Media Player - to about 0.1 sec I see it opens and closes the window and nothing happens.

  When I select a mp3 or wmv file and right-click with the option open with Windows Media Player - I get a message: "Server execution failed" - I checked that all services with 'Media' in the name are running.

  When I select a mp3 or wmv file and right-click with the open option with Windows Media Center - Windows Media Center opens with the message: "the files needed to display video are not installed or do not work properly.

  When I select a file mp3 or wmv and right-click with option open with Windows Movie Maker life - see the video

  I tried to turn / WMP and WMC - did not help
  Tried to run as administrator - did not help
  I don't see something suspicious under events

  What can I do else?

  Thank you

  Zarek

  I had the same problem and then by chance, I tried a video on YouTube and it worked for me. Here's how I went on this issue and solved my problem:

  1. go to the computer, then OS (C).
  2. you will need to open Program Files (x 86) and Program Files.
  3. go to Windows Media Player in Program Files (x 86) and open the folder.  Then, remove the wmplayer file.  You may need to work around the error TrustedInstaller.  I'll tell you that, in a moment.
  4. in Program Files, go to the same folder for Windows Media Player and select the same file again. Wmplayer.  Copy the file in another window open.  Copy ensures that if the question comes up again you can at least try to fix it again.
  This should be the end of your problem.  If you need to circumvent the TrustedInstaller question is how:
  1. right click on wmplayer and select Properties > Security > advanced > owner > Edit > other users and groups.
  2. Enter your username and then click on check names.  Click OK.
  3. close the dialog boxes as he has requested.
  4. open again the properties and click Security.  Select your username from the list and click on edit.  From there, select full control.
  This should give you full control over the removal of the original file for WMP and easily allow you to copy the other files (x 86) programs.
  Please let me know how it goes for your problem.

• I don't even know what to call this problem with Windows 7! Can someone please read and help?

  Hi all

  What is c?

  I have half a dozen problems with Windows 7 right now, but let's start with the most irritating.  Screens disappear and reappear.

  I'll open a window and then open another (at the same time) for a reason, and if I don't have my mouse entirely on whatever the window, it "disappears".  That is, it will become transparent with just sort of 'framework' around him.  The content is gone.  But they come back.  It makes the idea behind 'Windows' laughable.

  And try to block and the copy is a nightmare of one window to the other.  Or even on the same page.  I try to block something and move away, and the "block" disappears.

  I thought it might be my mouse, which is your ordinary Microsoft Optical Mouse 2V.0, I went to devices and printers and formatted my mouse (I've never done this before) and my Microsoft Keyboard and recorded.  Nothing wrong with the keyboard.  The mouse just kept screwing as it did before, and I used your basic standard settings - nothing fancy or different.

  Now I write in this little place and nothing is to move, the mouse behaves - what IS IT?

  I am getting this problem in Windows 7 because honestly, I have no idea where else to put it.

  And I have just started with the problems.  Can you please, please, please help?

  I can't help but think that all the problems are related, so I'll put one little summary of what else is happening.

  1 out of nowhere part, I got a notice saying that I had to change the settings to allow Windows update immediately and without my permission (I think that's what he said and I know that there is a setting in devices and printers? or something like that where I allow edits without review)

  2. I can't convince my printer there is NO residential group and that I am the administrator and the only person using the computer.  This screw with my settings (wired) network too.

  3. I have a four-in-one printer (print, copy, scan and fax).  I am at home lately and will be years apparently, so I decided that I wanted to get the printer scanner and fax.  He was already printing and copying.  I turned off, unplugged and did not know that I had to uninstall all software and then reinstall it.  I don't have the time to do it again; I want a clean computer before you set up the printer.  Well, it seems to create small problems in the world.  I keep getting directed to devices and printers, but I want to read all the information before I uninstall just in case.

  4 modules!  They are the bane of my existence.  I do not understand what they are doing when I go and look at them individually. I tried to use IE10 without addons and it's just a big headache.

  5 constantly getting a yellow banner at the bottom of my screen asking me if I want to run * some * and I wanted to know the risks involved.

  6. constantly asked about Active X.  What is it and what does want of me?

  7. all of a sudden an hour ago, my computer has decided to go to "sleep" mode and wants me to change user for myself and when I do, it says it is locked, but I hit the beautiful image and it opens on the regular Windows screen.  WHY?  I don't use a screen saver and I got 20 minutes sleep mode which is just the entire dark screen until I touch the mouse.  No more!

  Guys do you see why I'm going crazy?  Help, please!  I spend all my days this last week and one before that trying to move things.  All this because I wanted my printer to scan.

  ···
  I'll open a window and then open another (at the same time) for a reason, and if I don't have my mouse entirely on whatever the window, it "disappears".  That is, it will become transparent with just sort of 'framework' around him.  The content is gone.  But they come back.  It makes the idea behind 'Windows' laughable.

  ···

  ^{Click Start or press the Windows key and type mouse but do not hit Enter. Search change how your mouse above control panel section.}

  ^{When this new pane opens, uncheck the Activate a window by hovering over it with the mouse. Click OK at the bottom to save your changes.}

• I reinstalled creative cloud and Dw after having a problem with Windows 10, but they do not work after restarting my computer. It's as if they are not installed

  I reinstalled creative cloud and Dw after having a problem with Windows 10 and I restored it to windows 7, but they do not work after restarting my computer. It's as if they are not installed.  I worked through all the steps without result troubleshooting.  Everyone experienced similar?

  Hi Trickstar777,

  Please follow the steps below:

  • Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
  • Disable the firewall on your machine.
  • Turn off the firewall of the security program installed on the computer Internet. (Norton 360 - disable the following in it: Surf safely, firewall, browser protection, download intelligence)

  These changes are temporary you can restore these changes back to normal once your creative cloud application is in place and functioning *.

  (1) uninstall Creative Cloud Desktop Manager:

  Using creative cloud | Uninstall the creative cloud desktop application

  (2) delete following folders: (if you do not see any folder skip this step)

  C:\Program Files (x 86) \Common Files\Adobe\OOBE

  C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager

  C:\Program Files (x 86) \Adobe\Creative Cloud files

  C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is folder hidden please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  \Adobe\ DONNÉES C:\Program rename SL-STORE like SL-STORE_OLD

  3 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

  Download Adobe Creative cloud apps | Free trial of Adobe CC

  Let us know if that helps.

• Problem with Windows Search 'Windows cannot access the specified device, file, or path. May not be the appropriate permissions for access you to computing.

  I have a very annoying problem:

  
  OT: Problem with Windows Search
  When I try to use Windows Search in the menu start I get the message "Windows cannot access the specified device, file, or path. May not permissions to access you the item. I get this message no matter what I type in. Therefore, I can't find something on my computer and continually to achieve this result.
  Could someone please help me solve this problem?
  I tried what answers I could find other peoples messages online, nothing helps. I'd appreciate any help.
  Thank you very much.

  Hello

  You did changes to the computer before the show?

  I suggest you try the steps from the following link:

  Error "Windows cannot access the specified device, path or file" when you try to install, update or launch a program or file
  http://support.Microsoft.com/kb/2669244

• Nobody knows... including Adobe why Photoshop crashes when you try to print. I had Adobe take on my computer, they put it is good, and then as soon as I download an update off he goes again. ADOBE when are you going to address this problem there I

  Nobody knows... including Adobe why Photoshop crashes when you try to print. I had Adobe take on my computer, they put it is good, and then as soon as I download an update off he goes again. ADOBE when are you going to fix this problem it is we makes everyone crazy.

  I'm willing to take to social media, this problem will just on and so forth. Someone has found a permanent solution, if so can you let me know the answer.

  Hey Abram,

  What version of Photoshop are you using?

  What operating system do you use?

  ~ UL

• Problem with windows update and Service pack 1 for Vista 32 bit.

  A screen will appear that says I need to download the Service Pack 1 for Vista. He also says that it is more optimal to download the much smaller file, through Windows Update, rather than on the site. But when I check the Windows Update, it did not for me to download. Update verification that history does not display it has been downloaded before, even if the other Windows updates have been. Do I need? Should I download the version + 400 MB of site or there at - it another way to download smaller files for my PC only? Any help appreciated. Thank you! Here is the text I copied and pasted pop up I got.

  ------------------------------------------------------------------------------------
   
  A problem with Windows Vista
  Windows Vista has stopped working properly.

  This problem has been corrected in Windows Vista Service Pack 1 (SP1).

  What is a service pack?

  An update to software that combines new security and performance with existing updates improvements. Service packs can contain new features or changes to the design of a product.

  To resolve this issue, follow these steps:
  Determine if your type of operating system 32-bit or 64-bit.

  How will I know if my system type is 32-bit or 64-bit?

  Click the Start button, right-click computer, and then click Properties.

  Under system, you can view the system type.

  The average of 32-bit and 64-bit?

  Both 32-bit and 64-bit refer manner that your computer (CPU) CPU processes information. The 32-bit versions and 64-bit Windows are designed for use in computers with 32-bit processors or 64-bit, respectively.

  For more information, go online and read this article for Windows Vista online help:

  32-bit and 64-bit Windows: frequently asked questions

  Check online at Microsoft Download Center to download and install Windows Vista Service Pack 1:

  Windows Vista Service Pack 1 for 32-bit systems
  Windows Vista Service Pack 1 for 64-bit systems
   
  -------------------------------------------------------------------------------

  In the end, P.S. - know what long and thank you in advance for taking the time to read and respond.

  In addition, unrelated question. Does anyone know why my computer would always have an icon in the lower right shows a storage device mass that I did not and when nothing is plugged into ONE of my USB remove locations?

  Ralleny,
  Regarding mass storage disks that appear, you have housing of memory card reader on your PC?  Usually they will appear like this.  I have a HP at home that has a Bay of 5 card reader to the front and I see the same type of items that you see. Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• problem with windows

  Hi, I just got a phone call, saying that there is a big problem with windows.  I was invited to turn on my computer, but said too busy right now.  They are apparently call later this afternoon.

  Has anyone else had this information or is it a scam

  It's a SCAM.

  Microsoft does not get in touch with you to tell you that you have a problem with Windows.

  Don't give them remote access to your computer, or to follow their instructions and let them know that you contacted the Police.

  See you soon.

  Mick Murphy - Microsoft partner

• Problems with Windows 7 reinstallation on the new hard drive

  I bought a computer a few years provided with Windows Vista. I then almost immediately installed Windows 7 on it as an upgrade. Recently, the hard drive failed and I bought a new one. I then installed the version of Windows 7. However, I have when I entered the product key, he told me that the key was invalid. What should I do now?

  If your computer comes with a qualifying previous license such as Windows Vista or Windows XP and the certificate of authenticity is still attached to the machine in good condition, then the COST is reason enough to represent the compliance to the software license agreement. No previous required software installation, which means you can do a clean install with Windows 7 Upgrade disk.

  How to do a clean install with upgrade disc:

  Boot from the Windows 7 DVD

  Click Install now

  Accept the license agreement

  When the option is displayed to select a type of installation, click (Custom advanced)

  Click on drive Options

  Select the disc/s click on Delete

  Click new

  Click on apply

  Click OK

  Click Format, and then click next to proceed with the installation

  Skip entering your product key Windows 7 and complete the installation.

  When you reach the desktop, click Start, right-click on computer

  Click on properties

  Scroll down to the Windows Activation

  Click the link x days before activation.

  Click on the link that says: "show me other ways to activate.

  Enter the product key

  Click next

  Select the Activation of the phone

  Click Next when you enter your key page

  Select your country

  Click Next, call the number listed

  Be sure to explain your situation to the Appeals Officer.

  Provide the installation generated when ID requested by the call agent

  They give a confirmation ID in return, enter it

  Click next to complete the activation.

  However, the requirements for the media upgrade is that you have an operating system already eligible such as Windows XP or Vista installed to use it. Since the Windows 7 end user license agreement.

  15 UPDATES. To use upgrade software, you must first be licensed for the software that is eligible for the upgrade. After the upgrade, this agreement takes the place of the agreement for the software that you upgraded. After upgrade, you can no longer use the software that you upgraded.

  So, if you are always denied, you will just have to reinstall Windows XP or Vista and let it do the verification of eligibility.

  --------------

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

• I have problem with windows update

  I have problem with windows update

  and I can't find the Hebrew pack in windows update?

  I have windows 7 ultimate

  You use this procedure: http://support.microsoft.com/kb/972813 ?

  Hebrew should be available, see: http://windows.microsoft.com/en-GB/windows7/products/features/language-packs .

  All the answers and suggestions are provided by an enthusiastic amateur and are therefore no explicit or implicit guarantee. Basically, you use my suggestions at your own risk.

• Problem with Windows Installer (I think)

  Hey I just got a new 'game' PC with all the good things like i7 processor nvidia GTS 250 graphics card. So I guessed I would setup games. Games were installed very well the problems started when I tried to run SteamInstall.msi he looks ready to install for 1 second and then close and nothing happen. Even try to do once again nothing. So I gave up with it.

  Then I installed cod4, codwaw and download for both patches. When I try to install the patches it starts normal and after extractinng saying "" ".msi or msu or something it get stuck on the preparation for installation on both cod4, codwaw games and I think about others too... '".

  So I guess that's my Windows Installer problem... ? Windows Vista Home Premium SP2 (problems on SP1 also)

  Yoris,
  I think that if you had a problem with Windows Installer, then you would have also had a problem installing the games themselves.  If after installing just the game, you are able to start the game, then you will need to determine if you really need the patches you install.  If they fix game issues and do not add any content, then you may not even need of patches.  If it turns out that you do not have the patches and they are self extracting\installing files and then save them to your desktop and then right click and select run as administrator and see if that helps.  You can also check with Activision support , because this can be a problem they know. Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.