Service Provider new Smartphones blackBerry lost all configurations of BB

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• Smartphones blackBerry lost all emails & SMS after change of date

  After that I updated my BB Bold 9000 date 6 July 2015 , I lost all received emails and text messages. It is amazing that this can happen without any warning. This certainly isn't the first time that I am losing all my data. It's so frustrating that I am strongly considering leaving BlackBerry and switch to another brand.

  An assistance service, you can call and talk to a real person also seems to be not implemented to BlackBerry. Maybe they hate costomers?

  Your comments are welcome.

  Karim

  Karim says:

  You have a backup of the device, you need to do at least once a week?

  My last backup is June 25, so fairly new

  Let me know.

  I am mainly interested to recover SMS lost - are. I have seen that it is possible to use back pointing up. How to recover SMS throughy this method? I don't see TEXT in the list.

  Connect your BlackBerry to your PC via the USB cable.

  Open Desktop Manager > backup/restore > advanced.

  In the right pane, you will see your device data, in the left window, you will see your backup data. Do scroll through SMS messages and see if there's something there.

  IF you do not see the backup data in the page on the left, above the pane, you choose file > open and navigate to your specified IPD backup file and open it.

  In the left pane, navigate to the SMS database and highlight the

  Click on the RIGHT facing arrow in the clear of the screen to move the data to the device.

  Follow the remaining prompts to complete the process.

  Karim says:

  JSanders wrote:

  You're kidding right? You come here on this forum, made up of volunteers and those who like to help others and in your fifth only after you choose to insult us? I think you could discover that"poops in his back yard, steps of battery.

  In a way you are right, although some understanding for the frustration when someone has lost all the data would be welcome.

  Key. Don't come here to criticize the volunteers very well here, either. Check my 26 000 posts here and see how understanding I have for frustrated users. I have very little understanding for rudeness.

  Karim says:

  I can count tens of thousands of users who have been helped here.

  It is excellent for those thousands, but is not strange is that a device needs a forum where thousands of users need to go to get help because they are lost or frustrated. The best provider is a provider that does not need a helpdesk because everything is clear. This seems to be impossible these days 

  Of course, it is not strange that there is a forum like this. You have quite a learning curve high on BlackBerry, and you have users. Combine the two and you have gobs of questions.

  Karim says:

  It is if you have a BlackBerry with Vodafone BIS data Plan. How do I know this?

  Call your carrier and you ask if you have the BlackBerry BIS data Plan. They will know. It should be on your billing, as well.

• Smartphones blackBerry lost all my emails and now I can't respond to most recent emails

  OK, I know for a fact that we are not in the month of April, so I was not stupid Rascal by prank in April. I connected my phone on the charger, last night, as I do on a daily basis and this morning I wake up all of my missing emails and when I want to answer some emails, all I have for the options are:

  Switch App

  Save as draft

  Full menu

  I went into options and my emails are set to be deleted after 30 days, but he was not more than 2 weeks because I opted for the bb smartphone data package... Plan of the family at & T 10 GB.

  The only thing I can think off the fact that we spend time to 1 hour before but that sounds extremely illogical to me.

  I'm on a "BOLD" worm 7.1.0 package 9900 2543

  I read here that my notebook of maintenance may be corrupt, but only service CMIME book that I find is for 1 e-mail account (on 4) and when I delete it and restore then, nothing happened.

  I did the old disconnect the battery to reset the bb, but has not as well.

  Again, I have not changed, edited anything on my email accounts because I made them at the beginning. The only thing that I remember I did was I plugged the phone into the charger once and about 5 minutes later I unplug the unit to use, 10 to 15 minutes later, I plugged it upward and fell asleep, but once again... I doubt seriously that this Jack my entire email settings.

  Sorry for the long rant, I try to be as careful as I can. Lose my email isn't a big deal since I have them on my outlook Inbox, but it becomes a bit boring that I lost on my device and not able to answer them.

  Thanks and sorry if this has been posted before, none of the answers I found helped me personally.

  EDIT: I just went to Thunderbird and I myself sent a test email to all email accounts that I have on my BB, they all came immediately but I have been unable to answer one of them. I wonder if remove/uninstall accounts emails that I have on my BB and a fresh install would solve the problem.
  

   

  Still, I'd like to know what happened and why he has done it well.
  

  It seems that I was stuck trying to answer an email that came in before I made any changes and why I thought that it did not work.

  After some additional testing, I am now sure that everything I did worked, and Yes, I wait for all future emails on registration and activation before you pull the battery.

  I'm still a little angry that I have to wait until tomorrow to meet this customer of my outlook at the office but happy that I had my email working again... Although why is past will be nag at me for a few more days lol.

  Thanks again for your help.

• Smartphones blackBerry lost ALL memory

  Basically, I woke up this morning and there was a white screen with small text in the middle. I removed the battery and put it again and all my memory was gone. Texts, contacts, photos, pins, information about the application and all that. It was as if I just bought the phone.

  I connected my phone to my computer to save and it did not work. So I wonder what has gone wrong and if I can fix it.

  Looks like that the phone memory has been shattered. It is difficult to say what might have caused it and why it happened, but if the data went, he has unfortunately disappeared. That said, if you have a previous backup, you can restore these data and get at least some of your data, or if you have used a service such as BlackBerry Protect, you who can restore much of your data.

  Unfortunately, if you do not have a previous backup, and if you did not have BlackBerry Protect installed, there may not be much you can do except from scratch.

  I hope this info helps.

• Smartphones blackBerry lost all my default ringtones and alerts when I updated some apps

  I've updated my facebook app and my whatsapp and when my phone restarted all my fault notification sounds where gone. Nothing existed. All I hear is beep beep beep when I get a message. Any advice on how to solve this problem.

  Thank you

  possible old ringtone were not preserved during the upgrade

  Get them free in appworld

  https://appworld.BlackBerry.com/WebStore/content/40236/

• Smartphones blackBerry lost all my 3rd party apps when I passed my OS

  Hello, last night I changed my OS for my bb bold 9000 for 5.0 to 4.6 att because the application memory is still extremely low and the phone is generally slow. During the process, I received a notification that a fatal error has occurred and that I needed to use the backup file that was created. I was able to restore the file, but all my downloads 3rd party lacked such themes, uber twitter, fb, etc. This morning, I've switched back to the 5.0 os and used the same restore file, but they are still not there. Any ideas/suggestions?

  You will need to download and reinstall them.

  For Facebook, from your BlackBerry browser, go to www.blackberry.com/facebook

  If you have installed the AppWorld paid applications, they should be listed in your AppWorld again once you have entered your PayPal account information.

• I tried to put all my accts 'e' to OE Mail, he mucked up, took the new identity and lost all previous messages... is there a way to retrieve them?

  I tried to put all my accts (MSN, Yahoo) 'e' mail to Outlook Express, lost my original sign in detail, took the new identity and lost all previous messages... is there a way to retrieve them?

  Rosieuk

  Messages are likely to the old identity and you can go to file | Import | Messages to bring them into the new identity.  See also point 4 here: www.oehelp.com/OETips.aspx#4

  The account information will have to be put in place in the new identity.  You can switch between the old and new identities also.  If save you messages and settings (see www.oehelp.com/OETips.aspx#6), you must do it for the two identities, unless the new identity has all the information you need in it.

  Steve

• Smartphones blackBerry Bold 9930 - configuration of Messaging Application does not

  Week last Verizon had an interruption in the mail service.  I received a notification on my Blackberry that I needed to check my password.  I tried, but received a message saying setup of e-mail application is not available.  I tried several times since then, nothing helps.  I even tried restarting my phone.  Nothing.  I don't know if it's a Blackberry problem or a problem of Verizon.

  Hello Zuchinispice

  Welcome

  Please register your device with your wireless service provider:

  KB00510 How to register a BlackBerry smartphone with wireless. 

   

  Then from your BlackBerry browser go to www.blackberry.com/integrate  to access the messaging configuration.

  Prince

  _____________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• New Smartphones blackBerry tour need help!

  I bought bellshare buzz berry and when I try to record sound telling me that my code is invalid I do also I've been trying to customize the sounds on my Tower rather than create a whole new profile is possible on the tour, I have been able to customize and edit them on the Pearl but noticed on the tour that you can't or perhaps its my phone please someone help

  First of all, I would contact BellShare for support of their application.

  For the issue of profiles, it is a bit different for the latest operating systems.

  KB16476 How to change a sound existing profile on the smartphone BlackBerry Storm and BlackBerry Tour 9630 smartphone
  KB16477 Create a sound profile for a specific contact on the smartphone BlackBerry Storm or BlackBerry Tour 9630 smartphone

• Why, when my laptop installed new updates I lost all my files and information?

  My laptop was working fine yesterday, or at least the last time I got on this morning when I turn it on it started to install the new updates and when the computer came, I had lost all my information.

  Hello

  1. the files or information are you referring to?

  2. where they have been stored?

  3. what day do you have installed?

  Step 1: Try to search these files using the windows search and check if you can find them.

  Step 2: Alternatively, you can try to perform the audit and system restore if you can find them.

  Reference: http://windows.microsoft.com/en-US/windows-vista/What-is-System-Restore

• Emails of New Smartphones blackBerry with rules ordering specific folders does not download

  I just got my BB through the company and we have problems of implementation of e-mail. The company has a BES server and uses the Outlook of business e-mail. The problems are with the download of e-mail that has been redirected by a rule in Outlook to a folder inside the Inbox.

  So far, I loaded the Blackberry Desktop and configured the setting of e-mail on the Advanced tab to redirect the files sampled and selected all records. I double checked the settings in the tab options and are stored on the device. I still do not receive e-mail if the address has a rule to one folder other than the Inbox.

  I am sure there is a setting somewhere, but have not found.

  Help!

  Thanks in advance,

  By default, a BlackBerry will reconcile only (DON'T Synchronize) with the Inbox.  You must enable the Folder Redirection for each folder that you want to be able to see email coming in on your BlackBerry.

  1. From the home screen, go to Messages, then click on the [Menu] (button to the left of the trackball) button or scroll wheel , and then select Options--> e-mail settings.
  2. On the e-mail settings screen, click on the scroll wheel or [Menu] button and select The Folder Redirection.
  3. Top of the screen, you will see your mailbox with a + to the left of it.  With your mailbox highlighted, click on the wheel or the [Menu] button and select expand.
  4. You should now see all e-mail folders in your mailbox, including your Inbox.  Note that the checkbox to the left of the Inbox is verified or filled (depending on your operating system and the theme).  This indicates that the BES server redirects email arriving in this folder to your BlackBerry.
  5. Subfolders located under a folder that you see are indicated by a + to the left of the folder.  Select the line and Expand (see above) to display subfolders.
  6. Any redirected folder will be a box filled or enabled to the left of it.  To activate the redirection of a folder which is not filled or saved, highlight the line of the file and press [space]
  7. When you are finished, [Esc] (button to the right of the trackball) or the button below the scroll wheel and select Save.

  Further, mail arriving in checked or completed records now appears in the list of Messages.  You will notice that the icon of these emails is a folder instead of an envelope.

  As suggested above, you will not see ANY e-mail that has already been received in your mailbox on your BlackBerry.  This is because the BlackBerry is not sync, but rather sends an e-mail once and then follows the changes in the status of messages.  To get any email on your BlackBerry, simply send to yourself of your e-mail application.

• BB user new Smartphones blackBerry; Tap the Contacts icon and device service PHOTO appears

  Hello

  Not only I am a new Blackberry user, I just use an older Motorola RAZR flip phone.  I know almost nothing about these 'new' phones!  Then... I printed the page 327 User Guide (327 pages - summers - you're KIDDING? and can't find the answer I need.)

  When I press the icon 'Contacts', the characteristics of the camera appear.  I do NOT get a list of contacts from which to choose call or text someone.  When I press the icon 'Text', I used to get a "thread" of my most recent texts with a person, not a list of contacts to choose text.

  Earlier, when I said «I used to get...» "this was the case until this morning and I pressed a selection from somewhere (Options? Settings?  do not remember) this icon not highlighted the 'Contacts' on the homepage quite... but still, when I press the icon 'Contacts' not highlighted, I have the choice of camera still come to the top.

  Sigh... could someone help me understand how to get a LIST of your contacts, so I can choose who I want to call or text and tell me how to get RID of the info from the upcoming camera whenever I press Contacts?

  Thank you very much!

  Always start with a battery pull when the strangeness slips into your phone. To make a correct battery pull, remove the battery while your phone is on, then replace a few seconds later. The phone must be powered on when you do this. Your phone will reboot and hopefully everything will be as it was.

  Try this and post back with your results.

• The Smartphones blackBerry email account configuration

  Recently, I replaced my bold 9700.  I want to me re - login my gmail account and when I go to configuration > e-mail accounts and tap / click on email account, it does nothing. I've used this feature to add/modify items of electronic mail. This allows me to click on the account of the company, but when I click on email account, nothing happens.

  Have rebooted device a couple of times and get the same problem. Any ideas?

  Hello and welcome to the community!

  After the updates, or simply when things go crazy with e-mail, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you could try to go via your BB browser to this URL:

  • www.BlackBerry.com/Integrate

  Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• How to get BlackBerry Smartphones Blackberry Email ID configured using Blackberry ID

  Hello erveryone. My sister lost her mobile phone Blackberry Curve. She of many e-mail ID one of them has been configured on his Blackberry Curve. Now, the problem is that she doesn't know who she had set up on his Blackberry mobile phone. Can we, all means, get the blackberry email ID that she had set up on his phone? Its very important. Please help me someone.

  Thank you very much.

  Hi nikita18

  If she really didn't know the password of his BlackBerry ID, then, from a computer, visit http://www.blackberry.com/blackberryid , click Reset password. then she got to try one by one with each Email ID, you enter the same password for all. For each incorrect Email she will get a message that " enter a valid BlackBerry ID username". ". And with JUST the right E-mail address or user name and password it will be notified this password reset e-mail has been sent . It will leave him the identification of Email it has established.

• New smartphone BlackBerry storm not no projection in 'My computer' as a disc as my old Storm was when connected via USB cable

  I got a new storm that I see in BB Desktop Manager and see it of identification number and can see the contents of the 8 MB card, but I do not see the storm in my computer as a drive, as I have for my old storm when I connect it via USB cable.

  I used to connect my old Storm and autoplay would jump to the top and I see map of the storm and the internal memory as two disks support.  Nothing shows here now...

  I checked to make sure that autoplay is always set to "always ask" when my phone is connected.  I double checked to make sure that the new storm was set ON media, NULL encryption Support, ON Media transfer, Mass storage support, Auto enable Mass Storage when logged ON, etc.

  The card is fine, I've recorded videos, photos and play music off it all the time and I can transfer items to using very slow BB Media Manager but I prefer to use the quick method when it is recognized as a drive.

  Why it used to work on the old storm, but not on this new?

  I read on some other fourms when you think you've found a new replacement Storm you get really a refurbished and for some reason that those who have a whole mass storage setting where the mode is disabled?

  Storm 9530

  v 4.7.0.148 (4.0.0.181 platform)

  Thanks in advance for any advice I can get!

  Judson

  Before I had a chance to even try your recommendation, I found a link on these forums for this file that I mentioned.  I'll be darn it worked... now my BB appears in my computer under two drives, and Media Sync works!  Problem solved!

  It won't let me put the hyperlink to the forum page but a search for ' Blackberry Media Sync could not connect to your BlackBerry smartphone.

  So who has a link to the forums on pinstack.com and you have to register with them to get the file, and then extract the RAR with Winzip file and in this file, I ran the file BB"storage"Activation with the connected BB again, which opens a DOS command prompt, you hit then any key to continue, then unplug. , wait that the BB restart, then Viola... it works again!

  Judson