cannot print or delete files to print

I chose subject to printing, click on print, no result.

Go to the Control Panel, choose printer, message says it is printing, it will stay that way without result.

Try to delete files to print, the message indicates the deletion without result

Hello

1. What is the brand and model of the printer?
2. don't you make changes to the computer before the show?
3. what operating system is installed on the computer?

I suggest you try the steps from the following links:

The new status of the printer is "offline" after you remove a print queue and then restart a Windows computer
http://support.Microsoft.com/kb/2027593#LetMeFixItMyselfAlways

How to cancel printing or to delete a print job that is stuck in the print queue in Windows XP
http://support.Microsoft.com/kb/946737

Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article: back up the registry in Windows 7

Additional information:
Solve printer problems
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

Printer in Windows problems

http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

Tags: Windows

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