Service to the Customer & Support

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• I received this e-mail supposedly on apple store.   Dear customer, this mail is sent to you as a final notice.  «To avoid a suspension of your account, please allow 2 minutes for the service to the customer by clicking on the link below: confirm my accoun

  I received this e-mail supposedly on apple store: is this true?

  Dear customer,

  This email is sent to you as a final notice.

  To avoid a suspension of your account, please allow 2 minutes for the service to the customer by clicking on the link below:

  Confirm my account now»

  Thank you for choosing us.

  Sincerely,

  The customer service

  < link published by host >

  This is a phishing attempt. Do not respond. Shall not disclose any personal or financial information. You can use the address below to the suspicious message as an attachment to the Apple. [email protected]

  The link below has information to identify fraudulent emails.

  http://support.Apple.com/kb/HT4933

• How to review the transcripts of cases of Support Adobe from the Customer Support Portal?

  I can see case ID, dates, status, product, type, subject matter and notes and answers. However it is not a complete transcription of the cat case on my Customer Support Portal page.

  Do you know if it is possible to consult the transcript of chat support somehow matter?

  I know that the transcript is available by e-mail when selected during the chat session, unfortunately some sessions have failed to deliver this e-mail. This might have something to do with the representative of the technical support of switching over the conversation, or maybe just old e-mail message is not delivered.

  See the image attached below.

  

  Hello

  If it failed to deliver to you during the chat session, there is no way to do it under the Customer Support Portal.

  In order to get the transcript of the conversation, please contact customer service

  We will send it to you by e-mail.

  Kind regards

  Sandrine

• Have volume of CS3 and CS5 licenses I need to disable. Any ideas? The customer support is not available.

  Have volume of CS3 and CS5 licenses I need to disable. Any ideas? The customer support is not available.

  http://helpx.Adobe.com/x-productkb/policy-pricing/volume-licensing-site.html

• cannot reactivate the CS2 after the hard disk crash - site says I need to talk with adobe (activation can be done online) but the customer support page loop all around - help/activate also not going anywhere - it's a pc - thank you!

  cannot reactivate the CS2 after the hard disk crash - site says I need to talk with adobe (activation can be done online) but the customer support page loop all around - help/activate (since the opening page of CS2) also not going anywhere... it is a pc - thank you!

  message says 'unavailable activation server this time... error code 24:24.

  Error: "Activation Server is not available. CS2, Acrobat 7, pass a hearing 3

• Installation of Indesign CC error "unable to retrieve in the temp directory. Contact the Customer Support EX11". What can I do?

  Have not been able to install Adobe Indesign CC through creative cloud. Gives the following error of installation "unable to extract in the temp directory. Contact the Customer Support EX11". What can I do?

  Thank you. The problem has been resolved. It seems that I didn't have full privileges under my user account. Once passed to admin, we were able to install it. Thanks for all the help.

• So what adobe completely stopped with the customer support?

  I remember for a long time, adobe had at least a little bit of customer support, but now it hasn't. No cat, no no email no nothing. I know that it is an Indian company now but it does not mean it should not be supported by the client.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• The customer support is useless, I can't connect to it.

  I can't connect to customer service,

  I can't get a phone keyboard: icon to make a call.

  All that they convey is How to Join... How to get more credit, upgrading xxx

  Totally useless introduction...

  yacucha wrote:

  I can't connect to customer service,

  Contact customer service

  TIME ZONE - US EAST. LOCATION - PHILADELPHIA, PA, USA.
  
  I recommend that you always run the latest version of Skype: Windows & Mac
  
  If my advice helped to solve your problem, please mark it as a solution to help others.
  Please note that I usually do not respond to unsolicited private Messages. Thank you.

• Why are told to contact the customer support for a purchase within ibooks

  I'm buying an ibook and it has a message to contact customer support.

  No one on these boards know for some. Click here and ask for help from the staff of the iTunes Store.

  (136637)

• Help, please! Adobe has taken money from my card, cancelled my subscription and tell me there is no trace of it. It's the flight! How can I solve this? The customer support has done nothing.

  Recently, I was in contact with customers via online portals for updating my billing payment method. What is happening now is that Adobe took the money ($449.99) of my new card, cancelled my subscription and denies that there is no record of this transaction. I contacted customer support several times and asked me to wait a few days to review it and never come back to me. It is not good enough, as far as I'm concerned, it's flight and I need a higher level of support to solve this hurt.

  Please help, I don't know what to do a. I want to be able to reuse the adobe products.

  Can you please provide the following details by private messaging?

  1 last 4 digits of credit card number

  2. expiry date

  3. type of card (Visa/Amex)

  4. name of the holder of the card

  5. amount & date responsible

  I can get studied.

  Concerning

  Stéphane

• Problem with cloud creative instalation. "Download error. The customer support.

  "When I try to install an app creative cloud, I see this message: error downloading, to talk to customer support.

  Windows or Mac?

  Try with the solution mentioned in the link below:

  https://helpx.Adobe.com/creative-cloud/kb/download-error-apps-tab.html

  Let me know if you need more assistance.

• HOW DOES A CONTACT ADOBE... SERIOUSLY... THE CUSTOMER SUPPORT IS TERRIBLE...

  ALTHOUGH THIS HAS BEEN A TASK...

  Hey Bauer,

  You can reach the Service Adobe customer (http://helpx.adobe.com/contact.html )

  Phone numbers are listed here: http://www.adobe.com/uk/elicensing/licensemanagement/alm/contact.html

  You can even join our chat support at http://adobe.ly/yxj0t6

• I posted a question unanswered? Does anyone know the # to the customer support? Thank you

  Thank you

  Hello. If you are in the United States, 1800-474-6836. If you are in a different country, then let us know.

• I use CS3 for years, now I have a new iMac running 10.11.2 and none of my CS3 no longer works. Should I upgrade? the customer support has been very useful.

  Yes, that's basically it.

  I don't know who would say allows you to place the Adobe program files in the trash, but it was very bad advice.

  Uninstall Adobe Creative Suite 3 and Adobe Creative Suite 3 products

  If you manually deleted an application or CS3 edition by deleting their files and you cannot reinstall applications, run the Adobe CS5 cleaner tool. The CS5 cleaner tool works with CS3, CS4 and CS5 products. See installation problems with the CS5 cleaner tool | CS5.5, CS5, CS4, CS3 for instructions on downloading and using the tool.

  Gene

• Como reparar el error: is estan produciendo some problems; intentelo mas nuevo look forward. Continuum of si el problema, póngase in contacto con the customer support. ?

  Me appeared este problema if alguien sabe como repararlo escribalo
  

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html