The customer support is useless, I can't connect to it.

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  Have not been able to install Adobe Indesign CC through creative cloud. Gives the following error of installation "unable to extract in the temp directory. Contact the Customer Support EX11". What can I do?

  Thank you. The problem has been resolved. It seems that I didn't have full privileges under my user account. Once passed to admin, we were able to install it. Thanks for all the help.

• cannot reactivate the CS2 after the hard disk crash - site says I need to talk with adobe (activation can be done online) but the customer support page loop all around - help/activate also not going anywhere - it's a pc - thank you!

  cannot reactivate the CS2 after the hard disk crash - site says I need to talk with adobe (activation can be done online) but the customer support page loop all around - help/activate (since the opening page of CS2) also not going anywhere... it is a pc - thank you!

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• How to review the transcripts of cases of Support Adobe from the Customer Support Portal?

  I can see case ID, dates, status, product, type, subject matter and notes and answers. However it is not a complete transcription of the cat case on my Customer Support Portal page.

  Do you know if it is possible to consult the transcript of chat support somehow matter?

  I know that the transcript is available by e-mail when selected during the chat session, unfortunately some sessions have failed to deliver this e-mail. This might have something to do with the representative of the technical support of switching over the conversation, or maybe just old e-mail message is not delivered.

  See the image attached below.

  

  Hello

  If it failed to deliver to you during the chat session, there is no way to do it under the Customer Support Portal.

  In order to get the transcript of the conversation, please contact customer service

  We will send it to you by e-mail.

  Kind regards

  Sandrine

• Have volume of CS3 and CS5 licenses I need to disable. Any ideas? The customer support is not available.

  Have volume of CS3 and CS5 licenses I need to disable. Any ideas? The customer support is not available.

  http://helpx.Adobe.com/x-productkb/policy-pricing/volume-licensing-site.html

• The customer service is terrible.  Can someone answer the simplest questions?

  The customer service is terrible.  Can someone answer the simplest questions?

  Here's how to get this shortcut.  With respect to offline behavior, disconnect your Internet connection and see how it goes before go you on the field.

  

• I added the user name to log on to the computer in the active directory after adding, I can't connect to the internal application by using the user name and password...

  Hello

  I added the user name to log on to the computer in the active directory after adding, I can't connect to the internal application by using the user name and password...

  Please give the solution

  What happens when you try to connect?

  If you are able to connect using the different account, try running gpupdate/force.

  If the problem persists, you can open the discussion on:

  http://social.technet.Microsoft.com/forums/Windows/en-us/home

  What is responsible technical issues forum.

• Help, please! Adobe has taken money from my card, cancelled my subscription and tell me there is no trace of it. It's the flight! How can I solve this? The customer support has done nothing.

  Recently, I was in contact with customers via online portals for updating my billing payment method. What is happening now is that Adobe took the money ($449.99) of my new card, cancelled my subscription and denies that there is no record of this transaction. I contacted customer support several times and asked me to wait a few days to review it and never come back to me. It is not good enough, as far as I'm concerned, it's flight and I need a higher level of support to solve this hurt.

  Please help, I don't know what to do a. I want to be able to reuse the adobe products.

  Can you please provide the following details by private messaging?

  1 last 4 digits of credit card number

  2. expiry date

  3. type of card (Visa/Amex)

  4. name of the holder of the card

  5. amount & date responsible

  I can get studied.

  Concerning

  Stéphane

• Just send a question to the support site that I can NOT connect on my email account after auto update of 38.3.0, cannot connect to my account to check the issue!

  I just posted a question on the last update automatic 38.3.0 it is possible to log into different e-mail accounts in a profile, only the first e-mail account. My support mozilla account is linked to one of the email accounts that I can NOT connect to. Can't connect to this email account to check the issue. Your last 38.3.0 Thunderbird is useless because it is no longer possible to log in different e-mail accounts in a profile, and your support solution is useless because you need to connect to the e-mail account to check the issue.
  How to proceed?

  You can change your email associated with your media profile.
  I have 38.3.0 and I can access all my email accounts I suggest you try the initial tests:

  Start T-bird with disabled modules.
  If it works on your module is to blame and you need to activate one by one.

  Start your operating system in safe mode with active network.
  If it works probably your antivirus is blocking or delaying. (Or driver).

• Why are told to contact the customer support for a purchase within ibooks

  I'm buying an ibook and it has a message to contact customer support.

  No one on these boards know for some. Click here and ask for help from the staff of the iTunes Store.

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• Problem with cloud creative instalation. "Download error. The customer support.

  "When I try to install an app creative cloud, I see this message: error downloading, to talk to customer support.

  Windows or Mac?

  Try with the solution mentioned in the link below:

  https://helpx.Adobe.com/creative-cloud/kb/download-error-apps-tab.html

  Let me know if you need more assistance.

• So what adobe completely stopped with the customer support?

  I remember for a long time, adobe had at least a little bit of customer support, but now it hasn't. No cat, no no email no nothing. I know that it is an Indian company now but it does not mean it should not be supported by the client.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• HP Pavilion Notebook 15-p119: Windows 10: since the execution of Windows update, I can't connect to the wireless network

  Hello, HP assistance.

  I'm having a problem with the connection to my home Wi - Fi network. I am sure the problem has nothing to do with my material and is a problem of Windows only.

  Here's the story: I was fortunately with the Internet from the network before and Windows was connecting automatically every time. But since the Windows Update recently it does not connect. Sometimes it says "unable to connect to this network" and then sometimes it comes up with a box asking me to enter a user name and a password. The thing is... I've never set up a password in Windows for Internet access, so I do not know why he was asking me now. I looked around the Internet via my Tablet (which is connected to the same Wi - Fi network fine, with my phone) and found that it is a common problem. And yet, none of the solutions work for me.

  I wonder if the solution is somehow change the settings so that a password is not required to connect to a network. Or maybe enter a default user name and password when the box appears again. That said, the box did not come for a while.

  Help, please!

  Thank you for your query.

  I understand that your mobile phone works well and you didn't have any problems with your wireless connection. After the upgrade to Windows 10, your wireless network is intermittent and will prompt you for a user name and password.

  The guest is not the Internet, but rather to join your network. He is looking for the network name and password.

  When I did a search for HP laptop 15-p119, I was unable to locate this model. Would you please check your model? How can I find my model number or product number?

  After the upgrade to Windows 10 did you all your Windows updates?

  Sometimes it fails to be installed automatically, if you can try running the Troubleshooting of windows update. to maybe gain others.

  You run the HP Support Assistant since the upgrade?

  If the problem persists, once you have established a test of Wi - Fi automatically update drivers Device Manager wireless.

  • Right click on the Windows button in the bottom left corner, then choose Device Manager

  • Click network to expand the list

  • Right click on the wireless adapter and choose put updated driver

  Select "Automatically search for updated driver software" this month may start a download to install a newer driver.

  Here is a link that can also help. HP PC - troubleshooting wireless network and Internet (Windows 10) 

  Thank you for your participation in the Forums of HP! We want to help you as well as others who may encounter a similar problem as yourself. Please consider tagging the post in order to resolve your problem as " ""Accept as Solution"" " to help other members of the community!

  "To show recognition for my efforts, please click on the" ","inch Up Icon " below.

• Since the installation of El Capitan, I can't connect to shared on the network computers. I can see them, but when I try to connect it says connection failed. I can connect directly in Parallels using a shortcut.

  I can't connect to shared network computers. Not a problem already before the update to OS X El Capitan. The computers appear in the Finder under heading Shared, but when I try to connect it says connection failed. However, under Parallels Windows 7 I can properly connect via the shortcut or mapped drive. Any suggestions?

  El Capitan is a bit fussy about safety. Try

  Finder > go > connect to server...

  and enter the address of the server explicitly in the dialog box that appears.

  C.

• Press the orange antenna, and now I can't connect to my wireless router.

  Here's my question:

  There is this button next to the power button on my laptop which has a glowing orange antenna icon on it. He was always orange (which I don't mind) and never responded to any pressure that I had done in the past... In other words, until today. I was talking to a friend of mine while we were playing an MMO, and I told her how I have this little button that does nothing. They said "Must be a deception." (which, in hindsight was kinda funny) and then * boop *, I can't connect to the internet without connecting an ethernet cable.

  I have a Compaq Presario CQ50 - 210US Notebook PC and an Atheros AR5006X wireless network adapter in my laptop.

  I tried everything: of a hard reset, to a system restore (which in fact didn't even touch the wireless issue or one of my favorites in Chrome), trying to disable/enable/upgrade to update / restore my wireless card. No rollback option was available. First thing I did was to try to hold the button in the same way that I had the first time (I thought that the problem with a power button had to press on it, silly me.)

  My Solution:

  Sometimes, the solution is as simple as to be soft and pressing this button antenna for but half a second. And then, above all, be patient!