Setup is unable to initialize when CS6 installing on a new iMac

Hello

I hope someone can help.

I am trying to install a new copy of the CS6 of media in box on a new iMac OS X Mavericks running.  Instantly, the Adobe installer fails with the message:

We encountered the following problems

Setup could not initialize.  Please download Adobe Support Advisor to detect the problem.

I downloaded and installed Adobe Support Advisor, run it and it found no errors.

This iMac has no DVD player, so I had to pull the files on the network via a share.

Does anyone else have this problem? More imortantly, is - anyone solved this issue?

Kind regards

David

Hi David,

If the contents of the disc on another mac, then move the installer on your new iMac and then try to install it. If you still get the same error as you can download the installer from this link.

http://helpx.Adobe.com/x-productkb/policy-pricing/CS6-product-downloads.html

Please let us know if it helps.

Kind regards

Abhijit

Tags: Adobe

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