several intermittent BSOD on a Dell laptop

I have few users with a particular model of Dell. They all know BSOD for a few days now. All drivers have been updated as much as I could see. I have looked at the dump files, but could not find any useful info in it. I posted a few files dump of a computer user here-

http://1drv.Ms/1Vo09wh

Any help troubleshooting it is greatly appreciated.

Thank you!

Hello

Thank you for visiting Microsoft Community and we provide a detailed description of the issue.

According to the description, I understand that you have the problem with BSOD on the system.

Certainly, I understand your concern and will try my best to help you.

There are a number of reasons for this problem, but this scenario indicates to some conflict hardware driver.

First of all, I would say to disconnect external devices attached to the computer with the exception of essential devices such as the keyboard and mouse. Restart the computer now and see if it boots. In this way, we can identify if any external device is causing this problem.

In addition, you can try to perform the Startup Repair and check if it helps.

Startup Repair is a Windows Recovery tool that can fix certain system problems that might be preventing Windows to start. Startup Repair scans your computer for the problem and then tries to fix it so that the computer can start correctly.

Please refer to the article below and follow the steps and check if that helps.

Startup Repair: frequently asked questions

http://Windows.Microsoft.com/en-us/Windows/Startup-Repair-FAQ#1TC=Windows-7

Also, I want to provide you with the information, that if you make a system image backup, you will be able to keep all programs and data on the system.

For more information, I suggest to refer to the article below and check if that helps.

What is a system image?

http://Windows.Microsoft.com/en-in/Windows7/what-is-a-system-image

I hope this information is useful.

Please let us know if you need more help, we will be happy to help you.

Thank you.

Jayant

Tags: Windows

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