Simple problem - HP 4 technicians - baffled very disappointed

I have a laptop DV9500. It has a bilingual keyboard. Pressing function + home does not give me "printscreen" as indicated on the keyboard.

I tried many languages of entry selected from several versions of Windows, and the print screen function will not work.

To see a photo of the keyboard (I found the image on google): click here

The laptop is fine. The keyboard is fine. I tested the two completely.

What is not fine is no HP has a solution to this fundamental problem. They transferred me 5 times today, sometimes up to the assumption of level 2 and then come back. I had this problem since day 1 and I continued to call and call and nobody had ever a solution. Finally after the call once a month to see that if a solution was available, my warranty missed and no past level 1 talk to me. This deserves some attention more.

Here are a few possible solutions:

(1) one must 'stick' after pressng printscreen.

I know how to use this feature.

(2) your button is broken.

The standard function of the button is fine. The function key is fine. The two handset is not very well. It seems unlikely that the button is just half broken.

(3) restart, entry to remove from other languages, etc.

I did the next best thing. I formatted several times with multiple operating systems.

(4) try a new keyboard.

I did not yet because if I buy a new one on ebay, and the same problem happens again, now I have the money wasted, but I will try to use the keyboard to someone else to see what is happening, but I doubt that the keyboard is very broken highy. Printscreen works with a keyboard USB (duhh).

(5) your motherboard is broken.

No, it's not, I tried two motherboards. The same problem.

(6) uninstall the keyboard driver.

Been there, tried.

(7) try and see what happens.

Here is a list of some of the input languages that I have tried:

English (Canada) - U.S.

English (Canada) - Canadian French

English (Canada) - Canadian multilingual Standard

English (United States)-U.S.

English (United States)-United States-International

(8) antivirus, spyware, etc.

This is not it.

At this point I'm transferred once again, perhaps to support level 2, perhaps to another guy in India, and the same thing happens again. I'm pretty resolved that HP has designed a product that does not, does not and will not work as advertised.

Either way, blue french characters also do not work properly. Selecting a layout in french and using the different shortcuts to activate the "weird" symbols don't work. A lot of research on google and forum navigates more later gave no solution either. What happens here?

Message edited by NArkshaRK on 05/09/2009 18:10

I solved this problem. HP installed incorrect keyboards on this range of notebooks. Some of the buttons are labeled incorrectly.

Regarding the printscreen, it is hidden under the insert/scroll button. I found this by using battlefield game. I went to the controls set up and pressed every button and copied what the game says was pressed.

Tags: HP Desktops

Similar Questions

  • Tri - very simple problem, but I can't get it

    Hi, I have a little problem with a sort column.
    I think it's for you, a very simple problem, but for the moment, I can't find the solution.

    My topic:
    SCHLUESSEL
    -----------------
    15
    16
    17
    1501
    1502
    150101
    150103
    150202
    15010100
    15010301
    15020215
    ...

    Correct order is:

    15
    1501
    150101
    15010100

    150103
    15010301

    1502
    150202
    15020215

    16
    17

    have you tried

    order by to_char(SCHLUESSEL)
    

    Ravi Kumar

  • Suite pretty shady and very disappointed that you are associated with this kind of practice.

    I don't have a question about my computer, but I don't want to report something. Yesterday, I had a question about why my download of Firefox don't are not remained loaded when I rebooted. I clicked on support and attached to a man such a strong accent, I had to ask her to repeat things 2 or 3 times. That's what was wrong: after I explained my problem, it took a very long time and finally said: I can help you with that, but need to access my computer remotely. He then proceeds to criticize what I had on my desk, which was of some science lab equipment that I put in a spreadsheet for my science class, but was not his business and had nothing to do with why I couldn't get Firefox to download correctly. Then he put me on hold to check something, came back and explained that I had to have my computer checked every four months and they could do that for a small fee. I said, ' what? No! I already have Apple Care Extended." He said he could help to solve my problem, I said 'OK?' but then, he said, it would be for a small fee. Quickly, I didn't say thank you. Come to find out, all I had to do was do drag the Firefox icon in the folder of the Aps. So, it's not cool. And I am very disappointed to see that you all would tolerate this practice. This is NOT supported, this is a scam!

    Where did you find the so-called Mozilla or Firefox Support?

    Mozilla does not connect to the computer of anyone, nor especially require anything for such person on a support. Like most open source companies, Mozilla doesn't do phone or send a mail.

    Hmm you are looking for Firefox Support through Google? because they have Google ads above the actual search results, and many of them, I found fits your description. None of these Google Ad links are affiliated with Mozilla.org somehow.

  • VERY DISAPPOINTED

    Hello. I bought a Mac book pro MBP13.3"2.5GHz/2X2GB/500GB/SD two years ago (November 1, 2013). The first time, the computer froze. Therefore, I called the apple (here in Greece) support several times and finally they asked me to send the Macbook to the apple to check it out. I sent it to them and they assured me that the computer is fine, even if the computer continues to freeze. Finally, six months before the computer is off. I sent it again for the service of apple and they told me once again that the computer is fine and he needs to format! I did, and then the same thing happened. I sent back it once more and then they told me 'you are right, the computer has a problem, but we are unable to find exactly what it is. Therefore, we will replace the motherboard and it will be fine." I tried to explain that I won't have enough time to 2 year warranty and I want to replace it because I bought a defective product that I can't use. They assured me once more that I won't have any problem if they replace the motherboard. I tried to believe and I agreed, but when they send me back about 2 weeks ago, I had the same problem. Now, I'm telling them to replace the Macbook pro, because it was their fault that they couldn't find the problem before the warranty but I can't find a solution! I've already talked to a lawyer and if they can't find me a solution soon, I'll take legal action. I am very disappointed! What do you think?

    If they did replace the motherboard, did you get a new computer, because almost all of the chips inside are on this motherboard.

    If the new motherboard has a problem, the warranty on the repair is expected to replace this motherboard again until it is no problem.

  • simple problem

    Hey,.

    This should be a simple problem, but I still can't get it to work.

    I have a class. I have attached a bit of the code.

    SerializableAttribute public class HttpRequestDispatcher extends Thread
    {
    private String url;
    private string method
    private NetworkingMainScreen screen;
        
        
    public HttpRequestDispatcher()
    {
    This.URL = URL;
    This.Method = Method;
    This.screen = screen;
    }
    public void run()

    I'm trying to pass the value of the url to this class in the main class to help-

    Private Sub getURL()
    {
    HttpRequestDispatcher dispatcher = new HttpRequestDispatcher (urlField.getText (), "GET", this);
    Dispatcher.Start (); urlField.getText (), "GET", this
    }

    This gives an error and it takes the HttpRequestDispatcher class doesn't have the parameters of acceptany. But how to solve the problem

    Thank you very much

    public HttpRequestDispatcher (String url, String method, screen NetworkingMainScreen)
    {
    This.URL = URL;
    This.Method = Method;
    This.screen = screen;
    }

    Follow these steps, u did not use formal arguments in the constructor

  • iTunes Radio we removed! Very disappointed!

    As a subscribed game iTunes, I was sold is worth a year of advertising free iTunes radio. I am very disappointed that Apple has decided to revoke this privilege without any offer of refund prorated. The commercial-free radio was my only reason for iTunes corresponds to the subscription. Something apple doesn't realize is that I regularly discover new artists on iTunes radio and buy their music. In my opinion, $120 / year is too expensive for the radio. Looks like I'll go back to Pandora and commercial interruptions.

    I've lost all of a sudden too my iTunes game commercial-free radio service. I received no notice or explanation.

    After that, Apple really expects me to spend my money on another brilliant argumentation of sale?

    No thanks, Apple.

  • support very disappointed

    I was very happy to buy a new 2014 motorcycle g I had even shipped it overnight for me. I got my new phone for a day until I noticed it was defective. On 15 October, I issued a RMA # 1369160 I sent it to Motorola and it was delivered and signed for a Motorola employee, on 17 October.

    My RMA said standard return and Exchange. Because I bought a new phone and it was broken and you have received and signed for him why has my replacement phone not shipped yet or why did I not even tracking information?

    I should not say that I have to wait 4 to 5 days wen, you received the defective product in return.

    There is no reason to make a customer wait a week or more for a Exchange.

    I do not know at this stage I want this phone even more. I might have to buy another phone tomorrow without worrying, because I can't be without phone.

    I am very disappointed by Motorola.

    Mike

  • It can't open word document because an importer of appropriate chart is not found. I had this problem and the technician "selected" Word as an opener, but I don't know where to find them on my computer. __

    Cannot open word document because a

    "appropriate graphics importer is not found."

    I had this problem and the technician "selected" Word as an opener, but I don't know where to find them on my computer. Can you direct me while I have when I want the word docuents to open they will be?

    Right click on the saved file.
    Select: Open with on the shortcut menu.
    Click: Choose [default] program
    Letter: Microsoft Word
    Check: Always use the selected program to open this type of file.
    Click OK.

    Bruce Hagen
    MS - MVP October 1, 2004 ~ September 30, 2010
    Imperial Beach, CA

  • I recently bought Adobe DC, sent transcripts of notes and NOT EVEN be able to download my product. I am very disappointed now. Please immediately notify

    I recently bought Adobe DC, sent my transcripts (I'm a student) days ago and STILL NOT be able to download my purchased product. I am very disappointed now. Please immediately notify

    Hello

    Please see the link below for the installation.

    Download and install Adobe Creative Cloud apps

    Hope this will help you.

    Kind regards

    Hervé Khare

  • Latest version of Lightroom will not download the RAW files of my D750. How can I get around that? Purchased Lightroom for its ability to manage RAW files and now very disappointed.

    Latest version of Lightroom will not download the RAW files of my D750. How can I get around that? Purchased Lightroom for its ability to manage RAW files and now very disappointed.

    Hi mgwno,

    Native support of Lightroom for the D750 has been added in the Lightroom update published 5.7 tonight.

    Version details:

    Lightroom 5.7: http://blogs.adobe.com/lightroomjournal/2014/11/lightroom-5-7-now-available.html

    Camera Raw 5.7: vailable.html http://blogs.adobe.com/lightroomjournal/2014/11/camera-raw-8-7-and-dng-converter-8-7-now-a

    Kind regards

    Pete

  • Never over charge when downloaded, xml, very simple problem Gallery

    Hi all

    I'm havin a very stupid problem atm, I made this slide show very simple wich loads images via an XML file. Everything works very well locally, load slideshow images nice blablabla. But problems when I load up my server, once it is downloaded and I try t o play I get this error:

    [QUOTE] Error #2044: Unmanaged by the IOErrorEvent:. Text = Error #2036: finished loading never. [/ QUOTE]

    It has something to do with the .xml file that I load here as:

    var request_xml:URLRequest=new URLRequest("setup.xml");
    

    I tried to replace it with ("http://www.semagames.be/.../setup.xml" ' "), but then I got a sandbox violation error that is not solvable, unless you get signed (I read that somewhere).

    The way I load the images in XML format:

    <SLIDE_SHOW>
      <PICTURE>ImagesBw/Foto1.JPG</PICTURE>
      ...
    </SLIDE_SHOW>
    

    The file, a great pain in the * ss, can be found here: http://semagames.be/testplaats/kutbucht/BG.swf

    Anyone who can help me out here? would be greatly appreciated.

    your images are tiny extension.  Attach your xml file.

  • Backlight problem Tecra A2 - image is very small

    Hello
    I have a Tecra A2 with a backlight problem.
    The LCD displays properly, but without any backlight, the image is very low.

    When the laptop is started is turned perfectly for about 3 seconds before turning off. Boots of portable code and can be used with an external monitor. If I close it now the backlight of the laptop turns on for a few seconds before turning off again. I tried a new Backlight Inverter which had no effect. Sensor lid closed is the magnetic type (no doubt a reed relay) and measure 100Kohms when open? and 0 ohms when closed.
    This 100K would be the problem?

    Everyone knows one of these symptoms or matter that has any backlight data converter, I wonder if I have a second faulty inverter.

    This could be a faulty back light FL problem?

    Any help would be greatly appreciated.

    You're just Philip.

    For me, it looks like the defective inverter FL too
    You said that the display on the external monitor looks fine. So we can eliminate a GPU fault.

    I think that your should contact the ASP in your country. The technician must check the defective part (probably FL inverter) and need to replace it with a new, compatible.

    > I wonder if I have a second faulty inverter
    I see you've already replaced the inverter a FL and the issue still seems hmm to be honest, I think you used a bad, but who knows that nothing is impossible.

    Then ask the technician to ASP for later handling

    Best regards and good luck

  • Windows 7 on simple problem installing Tecra A7

    Hello!

    I have a big problem with my installation of Windows 7. The story is the following:
    -bought a new (250GB) HD and Windows 7 Progessional
    -replaced existing Tecra A7 HD new HD (120 GB)
    -Installed Windows 7 Professional 32 bit simple hard disk

    So far so good, everything works.

    Now, I wanted to install the drivers released by Toshiba Tecra A7 for Windows 7 (32 bit)
    -Everything works, without the back driver and audio driver. Whenever I start the installation executable program leaves without saying any error message.
    -J' have therefore no display driver on my system now and not in the 1280 x 800 resolution support - which is very ugly
    -I have no audio Realtek driver on the system (but works its basic system)

    What can I do? Help, please!

    I've found a workaround
    Here: http://www.sevenforums.com/drivers/7838-ati-mobility-x1400-build-7100-x64.html you will find drivers for X 1400 (also see X 1600) for Win7 32 and 64 bit

  • Software updated 2 days ago. He stuffed the speed up to a point, I had to borrow someone's HP to complete a task. Very disappointed

    I updated my software for macbook pro 2 days ago, which has been for his security etc.

    After the update my macbook snaps every minute and the speed it exceptionally slow to a point as I sit for 5-10 minutes waiting to open finder or safari to open. This update plush speed of my macbook. He now works at all. Display and all that remains is very good.

    I have an important assignment due this Friday, fortunately someone lent me their HP to complete my task.

    very sad and disappointed with this, Apple.

    Please provide a solution.

    Thank you

    kitss

    Download and view a report of Etrecheck:

    http://www.etresoft.com/etrecheck

    Ciao.

  • Problem with Aspire-e1 - 571g very bad!

    MY pc:

    i5 - 3230 m 2, 6hgz with turbo booost

    710 M 1 GB Vram GeForce

    4 GB ram DDR3
    750 GB HARD drive

    HI guys,.

    I have this pc already in a few months, but in the last two years, I have a very worryingproblem. When I play a game, all of a sudden the game (no matter what type, anyone...) begins to run I bit slowly, and happens at the point where the fan, like gives a boost to a will and while the fan, that's how the problem persists. It doesn't stop when the fan gives fresh impetus and goes back to normal. The fps are for example in my 20s 30 but when this problem occurs he cuts up to 15, 13, 10, 9... !!! This problem occurs with games online (BF3) but also with the normal games...

    Can someone help me?

    You must install additional software to monitor the temperature of the system - the GPU/CPU temperature.

    Your problem is caused by overheating. To fix it, the simplest method is to buy a cooling pad. It will reduce the temperature to ~ 10. Your laptop is a middle class "multimedia". It is not designed to load heavy/games. I have 1 single fan and cooling system is not suitable for playing games.

    You can try MSI Afterburner and a cap of fps for your games - this will reduce the load. Plaing also try the games in lower resolution/settings. It allows you also to the temperature of the gpu too in one of the corners of your game. This way, you will see when the temperature becomes high then you can stop the game to avoid damaging the system. 80 c temperatures are bad... and you'll probably get a way higher than that.

Maybe you are looking for