SimplePass does not work

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• HP simplepass does not work on my windows 7 Home premium.

  Original title: hp simplepass does not work properly. my os is windows 7 home premium. it did not work properly., but the program does not start

   

  I use a hp laptop pavilion dv6 series. the hp simplepass 2011 program was working properly. but now since a few days it doesn't. also, the extension simplepass crashes at run time. the program is also not opening. What should I do?

  My os is windows 7 Home premium.
  Hello
   
   
  1 did you changes to the computer before the show?
  2. what happens when you try to open the program?
  
   
  Try to open the boot program and see if that helps.
  Reference:
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
   
  Note:
  After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.
   
   
  If the article above is not enough, you can contact Hp for assistance.
  http://h30434.www3.HP.com/

• HP Simplepass does not work in Google Chrome after chromes released 29.0.1547.66 on seven 2

  PRODUCT DETAILS

   

  Product name: HP Pavilion dv6 Notebook PC

  Product number: LM720AV

  Operating system: Windows 7 Home Premium 64-bit Service Pack 1

  Version of Google Chrome: 29.0.1547.66

  HP Simplepass version: 6.0.100.252

  DESCRIPTION OF THE PROBLEM

  HP Simplepass does not work in Google Chrome after that chrome stable release 29.0.1547.66 September 2

  Hello

  I use HP Simplepass in google chrome for the last two years. HP Simplepass and chrome is a good combo and the very useful software which helped me a lot. Everything was going well until the chrome to date has been updated with its latest stable version 29.0.1547.66. Now hpsimple pass does not work. I tried to re install chrome and hpsimple pass, even I tried the factory reset but nothing has worked. Hpsimplepass works with Internet explorer, but not with chrome.  I simply want to hand broken without hpsimplepass in chrome. someone please help me solve this problem.

  -Josiah

  Hello

  different versions of Chrome require a different version of the SimplePass. You can see the version for two in programs and features. It is very important and useful for checking, because if it is possible, you will want to avoid t

  o of course it was a big Chrome update that caused it. AuthenTec (3rd part - is no not part of HP) will have to make changes that work around all that has changed with the new version of Chrome. It's already happened and it will happen periodically, with any extension. As Chrome updates, extension developers make changes to follow.

  I'm here to help as much as I can. Obviously, I can't re - write software SimplePass Authentec so my help will be limited. Support to AuthenTec site gives these instructions for how expansion (logon Web) does not work correctly.

  Basically,.
  1. update both - you all have updated to Chrome. If you have an older version of SimplePass, the latest version of SimplePass is 6.0.100.272.

  2. make sure that the logon Web extension is enabled. I think that everyone has done it, but check just in case the update of Chrome can be disabled.

  3. the screenshot of Authentec support siteChromeIssue.jpg

  else there (re-create the user database).

  Then of course, there was a big Chrome update that caused it. AuthenTec (3rd part - is no not part of HP) will have to make changes that work around all that has changed with the new version of Chrome. It's already happened and it will happen periodically, with any extension. As Chrome updates, extension developers make changes to follow.

  I'm here to help as much as I can. Obviously, I can't re - write software SimplePass Authentec so my help will be limited. AuthenTec gives these instructions support site for how expansion (logon Web) does not work correctly.

  Basically,.

  1. update both - you all have updated to Chrome. If you have an older version of SimplePass, latest version of SimplePass is 6.0.100.272.

  2. make sure that the logon Web extension is enabled. I think that everyone has done it, but check just in case the update of Chrome can be disabled.

  3. screenshot the site of Support of Authentec

• SimplePass does not work for Web sites after the receovery system

  I recently did a recovery plant system overall condition,

  SimplePass works for the windows logon, but not for Web sites more... no invites her to save new sites when passwords are entered finger print OR interrogate the user on sites that are entered manually.

  I also tried importing my saved identity still no website

  SimplePass 2012 version: 5.3.1.7

  Laptop model: DV6 - A6Y01UA

  CW,

  You did not include the version of your operating system: Windows 7 I guess because you have been deported back to a very early version of the HP SimplePass.

  You must consider that you may have a version of your fingerprint driver that is appropriate (fairly recent) to run a newer version of HP SimplePass.  The fact that the old version SimplePass does not at all suggests that you run the version of the driver 4.3.118.0 - this version of the driver is not compatible with subsequent revisions of the SimplePass software.

  Reference

  HP Pavilion dv6-6c15nr Entertainment Notebook

  • Fingerprint drivers

  If your version of the driver (for your OS) is equal to or newer than those listed here, chances are that you can keep your current licence.

  If your current driver is older than the driver for your operating system,

  then: download and install yet the driver of fingerprints for your operating system.

  sp58834 validity sensor V 4.4.232.0 Win8

  validity sensor V 4.3.205.0 Win7 sp55109

  [Devices]

  USB\VID_138A & PID_0018 = "validity sensors (WBF) (PID = 0018)" "

  ------------------------------------------------------------------------------------------------------------

  • Find, open, and follow the procedure described in the file named:

    Simple Instructions for upgrade HP SimplePass

  • Think about it: If you try to update to the recently released Omni SimplePass program, you will NOT be able to use your webcard .tsd file to import your webcards (websites and passwords) in the new version of SimplePass.  The Omni of SimplePass version is NOT compatible with previous versions of the HP SimplePass program.

  ==========================================================================================

  Finally, you might take a look at the Web page of your computer (under the reference above)-check to other drivers or software that you can update.

• Want to dv6 Notebook PC 7226nr: scan fingerprint hp simplepass does not work after the upgrade to windows 10

  My HP SimplePass fingerprint reader does not work after the upgrade to Windows 10.  Is there a fix for this yet?

  I thought about it.  The upgrade to Windows apparently damaged 10 HP SimplePass software.  Once I uninstalled and reloaded the program, everything started working.

• HP SimplePass does not work on Hotmail/Outlook, but work on other sites? (webcard broken?)

  Hello world

  I use a HP Pavilion dv6 notebook pc with Windows 7 Edition Home Premium and I have currently the 5.4.0.402 HP SimplePass version installed.

  I use SimplePass since I bought this laptop and it has always worked well for me. Now suddenly it seems SimplePass does not recognize Hotmail/Outlook as a login page (than that makes sense?)

  Whenever I visit outlook.com now simplepass do not ask me to slide my finger. Whenever I connect to a new simplepass (non-registered) e-mail address don't ask me whether I want to save. It still works on other sites as well (for example, facebook and this forum)

  I looked around the forums and found this post to be the most promising:

  Promising position

  However, I have tried all the suggestions in this post, and it still doesn't seem to work.

  SimplePass Web page offers little assistance, saying that I need to upgrade to the version of windows 8 first and see if that helps. (but I have fear of the version of win8 will have even more problems because I use win7..?)

  The strangest thing is that it used to work. I don't know what I could have done it spoil. The only thing I can think is that I might have deleted some of my history/cookies? I don't know if this would affect SimplePass, but then why would it still work on facebook and other sites... ?

  In any case, I really hope there is a solution to this problem. Any help is very appreciated!

  Hi again,

  Thank you for trying to help, I really appreciate it!

  I thought he could change from hotmail/outlook and so I've tried to make the webcard with www.oulook.com , and www.hotmail.com and even the https://login.live.com/login.srf?ettc... the site where you end up when you go to two sites... Does not work either...

  However! As of today, it started working again! I think it has something to do with one of the updates from HP that has recently settled on my computer. (the simplepass bar is black instead of yellow, every time he suggests sliding me my finger)

  With the update my hotmail webcards seem to work perfectly again, then BRAVO!

  Thanks again for the help!

• HP SimplePass does not work except the windows log on screen

  Hey,.

  When I bought this pc, it is Windows 8. I've updated my pc to the latest version 8.1 of windows. After the first update SimplePass stopped working on all browsers except Internet Explorer. He stopped work on the login screen too. But for some reason he started working on the newspaper on the screen all of a sudden. I contacted HP through chat support. They said that SimplePass is designed to work only with Internet Explorer. Other browsers may work or not. It is very good. According to his (Agent HP) SimplePass still works.

  But after the SimplePass update stopped working completely except the login screen. I click on the icon SimplePass... no answer... I slip on the fingerprint reader... nothing happens. But the computer only works on the windows login screen. Below is my current pc info. I think that HP must update SimplePass.

  Operating system: Windows 8.1 64 bit (version 6.3, 9600) (9600.winblue_gdr.140330 - 1035)
  Language: English (regional setting: English)
  Manufacturer: Hewlett-Packard
  System model: HP ENVY 15 notebook PC
  BIOS: F.56
  Processor: Intel Core i7-4700MQ CPU @ 2.40 GHz (8 CPUs), ~2.4GHz
  Memory: RAM 8192MB
  Available OS memory: 8124MB RAM
  Page file: 2859MB used, 6544 MB of available space

  Sharif Tamim

  Hello Sharif_Tamim,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I read your post on how your laptop is not able to operate SimplePass properly, and I'd be happy to help you in this case!

  The most recent version for SimplePass can be downloaded to your system by following this link: updated HP SimplePass Identity Protection Software .

  Please re-post with the results of your troubleshooting, and I look forward to your response!

  Concerning

• HP SimplePass does not work in Google Chrome

  Hello

  I have problems with my HP Simplepass working in google chrome. For some reason, it seems that the program is completely ignored in the web browser, even with the extension enabled. But in IE 10 HP SimplePass works perfectly. Can someone help me please? I tend to use google chrome much, then I have IE due to its stability and security.

  I use a laptop HP Pavilion dv6 with an OS of Windows 7 Home Premium and HP SimplePass and Google Chrome is up-to-date.

  Very much appreciated.

  Finally, it works.  I reinstall the updated version, but I have to reset all the passwords.

• HP Simplepass does not work

  It is the first time that this laptop has been used and I went to open Simplepass for the first time and I received this error message:

  

  Anyone know how I can fix this and be able to use Simplepass?

  Details on my computer:

  HP TouchSmart 15 PC ENVY 15 laptop-j143na

  Processor: Intel Core i7-4700MQ CPU @ 2.40 GHz

  RAM: 12.0 GB

  System type: 64-bit operating system, x 64 processor

  OS: Windows 8.1

  Hello @sjh1996

  Welcome to the HP Forums!

  I can certainly help the SimplePass issue you encounter, on "a reference returned by the server!

  In general, uninstall the program from the control panel and reinstall the version most up-to-date, are a good way to solve this problem SimplePass.

  Simple, huh?

  1. go into Control Panel, then programs and features. Uninstall any version of SimplePass you have, and then restart the computer.

  2. download and install this version: Software HP SimplePass Identity Protection

  Please let me know what happens! Have a wonderful day

  Mario

• Pavilion Dv76b01tx A3E26PA #ABG: HP simplepass does not

  Hello.

  Last week, I reinstalled windows on my laptop and now HP SimplePass does not work. I tried to use v6.x and when I tried to configure to use a fingerprint to open a windows session, he said that my password does not correspond to (I made sure that I typed in correctly). I've updated to v8.01.11 and I get even an option to use a fingerprint under a windows log in. I tried to uninstall/reinstall simplepass and drivers of fingerprint readers, nothing helps. According to windows validity sensor is not available, but it manifests itself and the drivers are up to date.

  He worked for 2 years before that, but now it doesn't. I have searched all over the internet to find an answer, but nothing has worked.

  Someone at - it any other ideas?

  Data sheet:

  Pavilion Dv7 6b01tx

  p/n: A3E26PA #ABG

  Windows 7 64-bit SP1

  Thank you.

  Oops, I thought I had drivers up to date sensor, but when I installed the HP Support Assistant he told me otherwise. After installing the drivers, it is now working very well.

• Pavillion dv7 6c95dx: print software prints and SimplePass sensor does not work

  Hey there,

  I have a HP Pavilion dv7-6c95dx and prints print sensor and SimplePass software does not work.  I am unable to find the relevant drivers/etc on HP website.  Any advice would be appreciated.  The unit was bought in the USA.

  Thank you.

  Hello:

  I think that this driver since the dv7t-7000 will work as well as the security software to save your fingerprint.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-103013-1&cc=us&DLC=en&LC=en&OS=4063&productOid=5273846&sw_lang=&product=5273735

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-117897-1&cc=us&DLC=en&LC=en&OS=4063&productOid=5273846&sw_lang=&product=5273735

• (SimplePass) fingerprint reader does not work or missing? (Windows 8)

  Hey guys,.

  I see many people running on the issues where he fingerprint reader does not work after the upgrade. Most of these problems come from the books that is not supported by Windows 8.

  If you run a question using biometric (fingerprint reader) missing or does not work to all install IT.

   

  

   

  THX

  Hope it will be useful.

  THX

• Single-pass does not work for Web sites after the last update of firefox

  Single-pass does not work for Web sites after the last update of firefox. This works in IE and Chrome and it works under windows (when starting the computer), but not with any website in Firefox.

  Firefox 30 spent some less commonly used "Always turned on" plugins "asking to activate. To check and change this to SimplePass, you can use the page modules. Either:

  • CTRL + SHIFT + a
  • "3-bar" menu button (or tools) > Add-ons

  In the left column, click on Plugins. Then on the right, check the control on the right side of the SimplePass.

  You may need to exit Firefox and start it again before it takes effect.

  A little luck?

• I have a laptop hp envy dv7 - 3723cl, the simple pass does not work

  My simple pass does not work. I have check the biometric device, the software is up-to-date, and it gives me an error code 19.

  On my installed programs I do not see the simple pass program is no longer.  How can I get the correct software to reinstall?

  Help, please

  Hi @GStefanakis ,

  Welcome to the HP Forums!

  It's a great place to find answers and information!

  You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums Learn how Post and more

  I was unable to locate specific information about a desire dv7 - 3723 cl.

  How can I find my model number or product number?

  Here is a link on technet.microsoft.com that can help.   Code 19: Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged

  You can try a system restore to a date well known.  Using Microsoft System Restore (Windows 8)

  If the above did not help, I uninstall and reinstall the software Simplepass.  Using the Recovery Manager to restore the software and drivers (Windows 8)

  I hope this helps!

  

• HP Simple pass Manager 6.0 does not work in Firefox 30

  I have been using HP Simple pass Manager 6.0 almost the entire Bill by paying websites. Recently my Firefox browser set to update Firefox 29 to 30 of Firefox. Now my HP Simple pass Manager 6.0 does not work in Firefox 30 in all.

  I contacted Mozilla Firefox and they said it's you plugin to increase the power of the fix. Is there a plugin fix soon?

  I rely on this program for extra protection.

  Thank you

  Chief

  Chief,

  Downgrade to the version of Firefox prior to Version 30 to allow the HP SimplePass extension to work.

  The instructions are below.

  The downgrade of the browser can disrupt the HP SimplePass database.  In fact roughly about everything upsets the HP SimplePass database.  The smile.

  Archives of Firefox

  Example: 26.0 for Windows download version (using a slightly different path for Mac)
  https://FTP.Mozilla.org/pub/mozilla.org/Firefox/releases/26.0/win32/en-us/

  ===========================================================================

  You can overload well enough, that is, install the old version of Firefox on the top of your new version.

  To be sure, export your bookmarks before making any changes in case something weird.

  • Create a Restore Point: create a restore - Win7 Point OR create a restore point Win8
  • Export your Firefox bookmarks
  • Download and install your selected version of Firefox

  Continue:

  • Close all your programs and shut down your computer
  • Unplug everything (little unifying for the keyboard / mouse external can stay)
  • Perform the Hard Reset for your model of laptop
  • Start the computer and connect

  Reminder: Hard Reset is just a device to reset.  The procedure do not destroy your files, or it destroys your Windows installation somehow.  It's just "clears the cobwebs".  Depending on the cause of the problem, this kind of "reset" can fix a variety of computer problems.

  If no joy:

  Open the Document of Dragon:

  HP SimplePass upgrade instructions

  Follow the procedures described in the guide for

  1. Export your Webcards
     
  2. Reinstall the driver of validity
  3. Restart / reboot the computer and log in
  4. Fix HP SimplePass program
  5. Restart / reboot the computer and log in

  Click on the Thumbs - Up Kudos to show that you appreciate the help and time of our Experts.

  Click on accept as Solution when the answer is a good solution or workaround!

  Although I strive to reflect best practices of HP, I do not work for HP.