Siri is off, but data usage said that it has been used.

My father was my old iPhone 4S. He is currently having problems of use of main batteries. Today at 12:55 he had 89% battery left and 5 hours later than 11%. Outside text tell me he has a problem, he has not used the phone. His use of the battery indicates that it has used 78% on Siri in the last 24 hours. However his Siri is off!

Amy advice would be much appreciated.

Hey there Helen.

Welcome to Apple Support communities.

As I understand it, there is a problem with iPhone battery life your dad 4 s, which seems to be linked to Siri. If you haven't already done so, try to restart the iPhone, as described in the article below.

Restart your iPhone, iPad or iPod touch - Apple Support

If the problem persists, try to restore the iPhone, as shown here:

Use iTunes to restore your iPhone, iPad or iPod settings - Apple Support

So long.

Tags: iPhone

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