Site Web from Adobe said that my redemption code is not valid
I bought Adoge photoshop elements 12 Office Max. They scanned the box during check out and told me that my purchase was now "activated".
When I tried to install, I went to adobe and had to open an account and sign in. When I entered the code of the postcard in the box with the cd (and I've been very careful get 24 features captured properly), website returned a yellow box "the code you entered in inalid. Please try again. »
I have several times and the same error code. There are number of PHONE number to call to have this corected. Now I'm wishing that I had purchased the product of another company.
How to pass this error message to complete the installation?
http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html
Mylenium
Tags: Adobe
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Please see this link for more details: error of incorrect serial number
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Concerning
Megha Rawat
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can someone please give me a phone number for adobe. I just paid $238 for photoshop and cannot download it even. !
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Help, please!
Could you give the code of redemption by personal email so that I can work on that.
Please check: 0 with a diagonal line is zero, 0 with any other line's alphabet "O". Make sure that the code is correct.
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Stéphane
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My redemption code is not valid even when I copy letter to letter.
I use Windows 8. I did use adobe first elements, simply purchased the store card, ad when I came back to redeem YOUR CODE IS NOT VALID. PLEASE TRY AGAIN.
Yes, I copied each letter and number. And checked. 3 times more.
YES I saw the support page, there is nothing
YES I'm on /getserial
You should contact the vendor who sold you the redemption code and ask them to provide you with one that works correctly.
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