Skype does not work, error advises to upgrade, but there is no upgrade.

original title: WHY MY SKYPE STOPPED WORKING PROPERLY? I HAVE THE LATEST VERSION OF SKYPE PLEASE HELP. I'M WITH WINDOWS VISTA

Hello

I WOULD BE GRATEFUL IF YOU COULD HELP ME SOLVE THIS PROBLEM TO SKYPE.

A problem with

has stopped working properly.

A newer version of is available for download that could solve this problem. Skype Technologies SA is recommended to update to the latest version of to take advantage of security and stability improvements.

I HAVE THE LATEST VERSION OF SKYPE. RIGHT NOW I CAN'T MAKE VIDEO CALLS OR USE SKYPE.
Thank you
MARINA

Hi MarinaZALES,

I suggest you try the steps from the following link:

Why Skype crash on my computer?
https://support.Skype.com/en-us/FAQ/FA10382/why-does-Skype-crash-on-my-computer

If the steps above fail, then I suggest you to post in the Skype community.
http://community.Skype.com/T5/English/CT-p/English?profile.language=en

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    If Anytime Upgrade still does not work, turn off the user account control:

    1. go in user accounts in Control Panel

    2 change user account control settings

    3. pull the slider to the level as low as possible

    4. restart the PC

    5. pass by the "Anytime Upgrade" as usual

    Try the following:

    1 disable any security software before attempting to upgrade

    2. make sure that your computer is updated (devices and applications)

    3. disconnect all external devices before installing.

    4. check your hard disk for errors:

    Click Start

    Type: CMD, according to the results, right-click CMD

    Click on "Run as Administrator"

    At the command prompt, type: chkdsk /f /r

    When you restart your system, your computer will be scanned for errors and will try to correct them.

    1. click on start, type msconfig in the search box and press ENTER.

    User account control permission

    If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

    2. in the general tab, click Selective startup.

    3. under Selective startup, clear the check box load startup items.

    4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

    5. click on OK.

    6. When you are prompted, click on restart.

    7. after the computer starts, check if the problem is resolved.

    Also run the Windows 7 Upgrade Advisor:

    http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

    Who should I contact if I have problems installing and / or activation of my product key card?

    Please contact to the: www.windows7.com/getkeysupport.

    If all above fails them, install Windows 7 Service Pack 1, and then try the Express Upgrade:

    Learn how to install Windows 7 Service Pack 1 (SP1)
    http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1

    If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
     
    HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade

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