sleekbook 15

Problem with the commissioning. Cannot use any tool. The start-up test, I got the info below. Who can advise?

Serial number 5CD3020SRX

Starting the test

Hard drive short DST: failure

Q0DPLX-6ML6RC-MFPWW1 - 60S 703 failure ID

Product ID D5A55EA #ABH

Hello

The error code for short drive Self Test (DST) would indicate that hard is defective and must be replaced.  This is also consistent with the question of commissioning.

If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

Kind regards

DP - K

Tags: Notebooks

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