Slides advance not - C8

Hello.. hoping someone can help!  I have a Captivate 8 eLearning course.  Eight .ppt slides have been imported, some slides (cover page, introduction and video) have been added to the imported slides.  The progress of slides using the previous and next buttons.  The slides are unable to progress.  I would try to explain.  During the preview of the course, the first three slides that were not part of the import play correctly. Then the first imported slide plays correctly.  After you import the following by clicking on the first slide, the progresses of the screen to the next slide imported but the audio does not play, the buttons next and previous are not interactive.  I have everything what it can prevent from moving forward, but I'm no luck searched and have spent hours looking.  I'm sure some his box somewhere.  Any ideas?  Any thoughts would be greatly appreciated!  If you have any questions, I can provide more details.

As mentioned Captiv8r , it sounds like a conflict between the PPT source and the Cp file that you build.

Recommendation of workflow:

Locate the PPT file in the library, right click and select "Edit with PowerPoint," (for me), click the animation tab and then view the Animation pane:

REMOVE animations "on click", or convert them into "After previous" and set the delay to keep the timing of the animation.

I had to do it for dozens of files and it is now part of my process of reception and examination of the content, in order to eliminate conflicts between PPT and timing of Cp animations.

Example problem:

The worst cases, is a PPT file with some of these defined, animations on click and imported into Captivate with the "mouse click on" selected setting!

Your users will howl, when find these slides as they will need to click twice and do NOT double-click on, to work as part of the course.

Tags: Adobe Captivate

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