Recent problems of following Win7 failed to install software from Comcast

Don't know where to start.  I can only suspect that all the problems are related to a single event and the more likely event, due to timing, has been a download, but Comcast Office software installation failed (automated in Comcast cable internet installation).  I suspect also that because only one sent to 'freeze' the problems here mentions conflict with the AV software and AV drivers may have been part of the package of Comcast.  Don't know.

PROBLEMS:

I can't uninstall the software.  Windows Installer "hangs" on "Preparing to install" and nothing happens.  I have to force close with the Task Manager.  Usually, that corrupts the images of my office, removes all the desktop icons and the Start button, forcing me to reboot.  (Near as I can tell, install the Manager affects Explorer.exe some how.)

I can't install the software. The same problem. The program hangs indefinitely on "Preparing to unistall."

After attempt to cancel install or uninstall events (default) after forcing the closure with the Task Manager, and after the Office covers without icons, the button start and the bar application (as if Explorer had closed, but froze on the chart in office), by withdrawing to the Task Manager to correct this, I chose the option "disconnect".  This allows me to disconnect and then reopen it in one.  However, once connected, I hit a black screen and the Task Manager shows a lot of applications is open twice in the list of open applications - and resident drivers.  It seems that the original 'disconnect' did not stop those apps, but the 'log back"repeated their.  It ends with a black screen every time and requires the computer to be turned off (where it crashes and then on the "shutting down" screen.)  See below.

Restart or stop mode, closing blocks indefinitely. Occasionally, there is some disk activity hard, but in most cases, once it freezes, the hard disk is idle - but the computer does not move out of the blue 'Stop' window

Microsoft Fix It will start, but will block indefinitely on "problems."  Review of activity in the the Task Manager, the program once hung in the "detection" uses no processor and record any activity. Rarely, the hard drive light flashes and doesn't show any use of research. Cancel will close the program without the need to force close with the Task Manager.

04:00 - Windows Media Center to "optimize" attempts and crashes in the process.  The next morning, when found, WMC is frozen, will not respond to the mouse or remote control and must be forced closed in the Task Manager.  Once done, Win7 and WMC act normally unless specific other problems above.

I also note that Microsoft Updates have been found and downloaded but haven't installed auto.  At least three recent updates are sitting waiting for my permission to install.  A Java Update yet, so.  Normally all these install automatically without my permission.  After an indefinite period, the close button appears that updates are waiting for a re-boot. I have allowed to happen once--sitting with a window "Please do not unplug or force close - update install" 9 hours - at work.  The machine was frozen.  No evidence of the update took place and all listed pending updates are pending.

I run Microsoft Security Essentials and PC Tools Firewall more and feel confident that no virus does not cause this problem. If I were an academic assumption, the machine seems to block a lot of temporary programs who want to read or write to the hard disk.  But not all, as I stream video, record TV broadcast in WMC, use Firefox and Thunderbird - all without any problem.

As I definitely want to remove the Comcast installs and a remote program of ESPN WMC get Windows Installer working properly is quite critical.  Wanting to use the program Fix It to review and fix registry problems is also strongly desired.  Here, your recommendations will be greatly appreciated.  Thank you.

Phew!  What a ride.  But it seems that it's over.  Here are the details.

Recovery always disc manufacturer's software on the open - so I couldn't do the disks.  All diagnostic HPs also hung on open software.  The HP site so their software were so any relief.

I ran chkdsk /f and chkdsk/r with no problems found.  I ran the diagnostic memory of Win7 with no problems found.

Because my last change encouraging (get the MSE to install a virus definition update) happened when I was able to stop WU Setup with "net stop wuauserv" I decided to try again.  It appeared to fail the first two attempts (each after a reboot), but by the fourth attempt and restarting, I managed to close.  The immediate change was amazing.

However, another caveat.  At the time of the software of Comcast has failed, install the 10/26 and as the failure of the system, Flash and MSE updates began editing, I had also signed a 80 GB USB flash drive to the system. Read about similar problems with Windows 2000, I tried unplugging my LAN to see if it was the cause of the conflict.  (The LAN connection was started 10/26 - connecting the device to the router to Comcast).  There was no change.  I rebooted, I decided to unplug the 80 gig USB drive in case it was cause of conflict.

OMG.  Either due to the success stops Installer WU of the unplug of USB or both-, I got a clean shutdown - no blocking.  Windows open in record time and as I began checking the integrity previously does not apps, MSE prompted me to fast and ripped analysis through completion in time record (I ran a full scan later without any result of virus.)

I have considered a 'net start' but decided against it, as the machine was finally functioning normally.  The failure of the single application has been and continues to be: PC Tools Firewall.  Apps, I wanted to uninstall and other pending installation, all worked perfectly. Looking to restart, the listed stop one button update pending (not sure if it was a system) and that too worked without problem. A single update took 20-30 seconds and then stop without hanging up - as she had for more than a week.

On the other 4 hours last night, the machine appeared to be back to work properly in all areas except PC Tools Firewall.  What had caused this wonderful series of problems disappeared - either because of the "net stop" or the removal of the 80 gig USB drive - or both.

I have not restarted install WU by using "net start" and I have no immediate plans to do so. (As far as I know, it restarts after a few restart.)  I will check the State of system update soon and restart, if necessary.  But in getting my machine in perfect health, I will be slow to install WU get reactivated by me.

Regarding the USB, I'll have to check on another machine.  I had used for port of some files on my machine (for portability) and do not need what he fixed permanently to this PC.  It worked without error during file transfer and I am unaware that she had no failures that could affect the PC.  Never the less, as disconnect seems to coincide with getting the health of my back of the machine, I won't be in haste to reconnect it.

Thanks for your help.  Like I said, it was quite a ride.   But I think I'm out of the cold, dark woods and running with a sound machine once more.

Tags: Windows

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