SM56Helper error received in Vista

Greetings,

I get an error code.  (SM56Helper error) This just started in the last two days.  I never use my modem.  I run only 64-bit Ultimate Version of Vista.

Any help would be greatly appreciated.

II.

Given that you are not using the modem, stop the SM56Helper to start with Windows.

Start Orb > Search box > type: msconfig and when it appears in the results area above, right-click and choose 'run as administrator '.

If you are prompted for an administrator password or a confirmation, type the password, or click on continue. Then see what is on the Startup tab. You don't need to restart immediately, but next time you do, you will get a dialog box saying that you have used the utility. Usually, it will be blocked by Windows Defender, and you need to allow it to run so that you can then check the box that says in effect, "don't mind to this subject again".

Important - do not use the System Configuration utility to stop the process. Use Services and stop all services, unless you really, really know what you're doing.

The free Autoruns program is very useful for managing your Startup - http://www.microsoft.com/technet/sysinternals/default.mspx

MS - MVP - Elephant Boy computers - don't panic!

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    Please answer all the questions of diagnostic following by number in your very next answer (no need to quote this post):

    1. what application or antivirus security suite is installed and your current subscription?  What anti-spyware (other than Defender) applications?  What third-party firewall (if applicable)?

    2 to give application Norton or McAfee application ever been installed on this computer?

    3. do you have a free trial Norton or a McAfee free trial come preinstalled on the computer when you bought it? (No matter if you have never used or activated).

    4. is this really an error 0 x 80004005 (vs 0 x 50004005)?

    ====================================

    Error message when you try to install Windows Vista Service Pack 2 or Windows Server 2008 Service Pack 2: "an internal error occurred during the installation of the service pack.
    http://support.Microsoft.com/kb/967818

    The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista
    http://support.Microsoft.com/kb/949358

    Free unlimited installation and compatibility support is available for issues related to Windows Vista Service Packs. Availability of support chat or messaging differs depending on your location. Some questions may require more support for which it has advanced a charge: http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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