SMART hard drive failure FAILURE ID: 9C06TT-5B762N-9XL02K-60BV03, whatever that means error

Hello

Here is the error message I received - with drive hard test - what does this mean?

Hello

The player at the link below is an example of one that would be perfect for your laptop.

Hard drive 500 GB

The procedure to replace the hard drive begins on Page 43 of your & Maintenance Guide.

Once this is done, simply use your recovery DVD to reinstall the operating system on the new drive.

If you do not have your recovery discs, you can order a replacement set using the link below.

http://support.HP.com/us-en/document/c00810334

If you have a problem with this link, order them directly from HP.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.



Kind regards

DP - K

Tags: Notebooks

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    Please check your warranty for laptop to check the status and order a new hard drive

    Hope this helps, for other queries in response to the post and feel free to join us again

    * Click on the star of CONGRATULATIONS on the left to say thank you *.

    Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

    Thank you
    K N R K
    Although I am an employee of HP, I speak for myself and not for HP

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