Smartphone blackBerry Alt key question

I was already able to type another character by holding down the 'alt' key and press the key with the numbers or symbols, that I wanted to. Recently it has stopped working, and now I have to let go of the 'alt' key before hitting the next button. Does anyone know why it happened or how to change it back? Thank you!

Have you tried to reset the device by removing the battery for 30 seconds and let it restart?

Tags: BlackBerry Smartphones

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