Smartphones blackBerry menu key

Hi, I downloaded a quick text for my 8520 app and now the menu button does not work, I can't delete the app either because I can't use the menu key. Suggestions its driving me crazy

Hello and welcome to the community!

I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

Good luck and let us know!

Tags: BlackBerry Smartphones

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