Smartphones blackBerry 4.5 upgrade level and missin elements

Similar Questions

• Smartphones blackBerry device software upgrade, does not (Bold 9930)

  Bold 9930, Verizon,.

  Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

  7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

  The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

  I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

  I tried to load my old device software but the Desktop Manager will not allow him.

  I reloaded software device 3 times, always the same behavior, always the same error at the end.

  I'm out of ideas.

  Any help?

  Hello and welcome to the community!

  brunostyle wrote:

  I tried to load my old device software but the Desktop Manager will not allow him.

  This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones Blackberry Bold 9930 update failed and the software does not load

  I have a Blackberry Bold 9930 and yesterdasy I received a msg saying to upgrade to 7.x software Blackberry. I followed the instructions (takes too long like 2 hours to download) and then. Big mistake because it cooked my phone. It seems that when you upgrade, the upgrade process goes thru, but stops after the time zone to restore the process and reports an error 602 with a reset button to reset your database. The reset button does not work and I restarted the phone to restore the db. At the moment that it restarts, launched the process, and even once, it failed after the msg indicating time zones (100% and overall restoration treatment 7%). Zones roughly completed, but then I got a msg saying I wandered 602 belive. On all courses was about 5 to 10 percent. Now my phone is undesirable because it does not restart. Verizon says they have a large number of phones across the country, but BlackBerry says it's a matter of Verizon...  Someone at - he already heard of this I am now without such a 4 days while I get a replacement Friday because of the holiday...  I am not very happy as another question, I found - during the upgrade process it used the cells instead of my wirelss home network to download the software and it really took about 2 to 3 hours, then another hour before it failed during the upgrade process. So about. 3 to 4 hours to play with an upgrade yesterday.

  Thank you

  Rich

  Hello merlin02131

  Welcome to the Forums of the BlackBerry Support

  Sorry to hear about the problem you are experiencing during the update!

  But you can still use Desktop Software for the update process, personally, I prefer never to do an Over the Air update. I think that something has gone wrong with the update process and thus you encounter this error 602.

  You have a backup of your device, or using BlackBerry protect for the backup?

  If you wish you can try several method to recover your device of this error, all you need is a PC and an Internet connection active. But attention, this method deletes the data user in this device. This is the Knowledge Base to follow:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  Additional information:

  KB29237 : "App Error 602" appears on the BlackBerry smartphone running BlackBerry 7

• BlackBerry Smartphones blackberry 9000 mds on server and the device (mds control center)

  Hello

  I have the following problem. We use the SDM Service on the server to push the software programmed on a few blackberrys (e.g. 8800). All Blackberrys are saved on the server in the list of mds.

  The new Blackberry 9000 does not appear in the lists of mds. And after the activation of the SDM control center is not on the device. the control center of mds push automatically by group policies. but I can't found on the device. How can I make the blakcberry 9000 working with SDM on the Enterprise Server BES services?

  We use the 4.1.4.15 version.

  I'm sorry for my English. IM German.

  Thank you.

  !! UPDATE!

  I had a contact with level 2 Support T-Mobile. They told me to download the latest firmware to the updatecenter of t-mobile (has not heard of so far), then install this software on a PC and install the MDS Runtime of this package to the devices.

  After the url of the download location, where I found the firmware:

  http://updateservice.t-mobile.NET/BlackBerry/download/download.do?ref=%2Fservices%2Fftp%2Fproftp%2FS...

  --> Download

  --> Installation for PC

  --> Start the Desktop Manager

  --> Connect Blackberry "BOLD"

  --> uninstall all the "fragments" of MDS duration of unit

  --> restart the Blackberry device

  --> Install MDS DURATION & MDS default Launcher (V 4.6.0.13)

  --> Restart device

  You're good...

  The "BOLD" today BBlackberry is a device registered and within seconds all of our MDS applications when pushed to the device and work perfectly.

  I hope this will help you too.

• Smartphones blackBerry device software upgrade problem

  Hi all

  I have a Blackberry 8310. He was originally AT & T service, but he now has the T-Mobile. It is unlocked and currently leads the software 4.2.2.170.

  I'm moving to 4.5. I downloaded the software from T-mobile, here for the 8320. They have no 8310 software, and told me that it shouldn't make a difference:

  http://www.t-mobile.com/bbupgrade/

  I followed the instructions here:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_upgrade_the_OS_on_my_BlackBerry%3F

  (I tried method 1 and method 2)

  However, it will not install little matter what I do. I even tried using CrackMem.

  Get to step 6 of method 2 for example, I'm never invited to install the upgrade. When I look into the application loader on BB Desktop under applications to update or install new applications, the software update is never there.

  No idea why the upgrade won't install? Is it because the phone's ex - AT & T?

  One last thing - it was originally hooked up to BES and so had a top COMPUTER policy. I wiped by using method 2 here:

  http://www.BlackBerryFAQ.com/index.php/Remove_IT_Policy

  Any help would be appreciated.

  Hi and welcome to the forums!

  One that you said that the software and the model doesn't matter, said you bad.

  Well, software loading 8320 in to a 8310 photo an accident of room StarTrek carrier... same results.

  Go to the AT & T software download site and get the right device OS for the 8310.

  When you go to install it, you need to remove the provider. XML file. This step is listed in your procedure

  I have the number of site and the version to download for you at the bottom of the post.

  When you start the download of software peripheral BONES of AT & T, save the file to disk, do not run.

  When the download is complete, then go to the directory on the PC you have loaded to and run the

  self-extracting file. The software will be installed in the directories in the files of the Office Manager

  If the application loader will find it.

  Follow each step exactly as written now from the first step of the procedure of FAQ.

  Thank you

  Bifocals

  https://www.BlackBerry.com/downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4

  BlackBerry Handheld Software v4.5.0.152 (Multilingual)
  Package Version: 4.5.0.152
  Composed of:

  • Applications: 4.5.0.110
  • Software platform: 2.7.0.90
  • File name: 8310M_PBr4.5.0_rel152_PL2.7.0.90_A4.5.0.110_AT & T .exe
  • File size: 89,91 MB

• Problem syncing of Smartphones blackBerry with Hub: Outlook, Yahoo and Gmail

  This should be easy, but apparently not.  A few weeks I had to change my Google/Gmail password.  Since then, no email come on the Blackberry Hub; But, they do on the Gmail app.  When I go into settings for the Blackberry Hub for my gmail address, change the password, there is the incoming and outgoing server settings.  In each of them, it reflects the authentication as "signed with Google."  So, it should be associated with the new Google/Gmail password.  But no emails can come or go out of the hub.  Any suggestions?

  Hello and welcome to the community!

  How about, in the hub, withdrawal and return to the account?

  Good luck and let us know!

• BlackBerry Smartphones Blackberry won't turn on and the red light just blinks

  I have a curve 8330 and I tried to remove a set of it. He had uninstalled the game and restart box came so I said to restart and he never returned. I tried out the battery and that didn't work. The red indicator flashes just four times in a row and then stops and flashes four times and break ect... What can I do about it?

  Something is broken in the Blackberry device file system that is causing the problem.

  Device in this State is available for Blackberry Desktop Software for a very short time - when it starts.

  JL_Cmder utility to clear the memory of your device when the device is available for this short period of time.

  It is not easy to capture the moment - but we will try.

  After wipe - download the RIM OS here

  and install it on your PC. After this - connect the device to the PC, run Blackberry Desktop Software to install the OS on device.

  If that doesn't help - bring your device for repair shop to erase the memory of the device.

  There is nothing broken on the hardware of the device, it is a severe software failure.

  Unfortunately, RIM does not provide a hardware button to reset the unit to factory settings.

  Try this utility.

  I hope this helps.

• Smartphones blackBerry HOW to upgrade MY TORCH 9800 OS 7

  I clean and restore all data on my Torch 9800 except that I can't go back to the 7 os. Whenever I try to install os7 I get os 6. Can anyone give my some advice regarding getting os 7 back on my device

  You are welcome.

  The version of BlackBerry Desktop (v7) software has no effect on the software on your handheld (v6).

• Smartphones blackBerry lost all my emails and now I can't respond to most recent emails

  OK, I know for a fact that we are not in the month of April, so I was not stupid Rascal by prank in April. I connected my phone on the charger, last night, as I do on a daily basis and this morning I wake up all of my missing emails and when I want to answer some emails, all I have for the options are:

  Switch App

  Save as draft

  Full menu

  I went into options and my emails are set to be deleted after 30 days, but he was not more than 2 weeks because I opted for the bb smartphone data package... Plan of the family at & T 10 GB.

  The only thing I can think off the fact that we spend time to 1 hour before but that sounds extremely illogical to me.

  I'm on a "BOLD" worm 7.1.0 package 9900 2543

  I read here that my notebook of maintenance may be corrupt, but only service CMIME book that I find is for 1 e-mail account (on 4) and when I delete it and restore then, nothing happened.

  I did the old disconnect the battery to reset the bb, but has not as well.

  Again, I have not changed, edited anything on my email accounts because I made them at the beginning. The only thing that I remember I did was I plugged the phone into the charger once and about 5 minutes later I unplug the unit to use, 10 to 15 minutes later, I plugged it upward and fell asleep, but once again... I doubt seriously that this Jack my entire email settings.

  Sorry for the long rant, I try to be as careful as I can. Lose my email isn't a big deal since I have them on my outlook Inbox, but it becomes a bit boring that I lost on my device and not able to answer them.

  Thanks and sorry if this has been posted before, none of the answers I found helped me personally.

  EDIT: I just went to Thunderbird and I myself sent a test email to all email accounts that I have on my BB, they all came immediately but I have been unable to answer one of them. I wonder if remove/uninstall accounts emails that I have on my BB and a fresh install would solve the problem.
  

   

  Still, I'd like to know what happened and why he has done it well.
  

  It seems that I was stuck trying to answer an email that came in before I made any changes and why I thought that it did not work.

  After some additional testing, I am now sure that everything I did worked, and Yes, I wait for all future emails on registration and activation before you pull the battery.

  I'm still a little angry that I have to wait until tomorrow to meet this customer of my outlook at the office but happy that I had my email working again... Although why is past will be nag at me for a few more days lol.

  Thanks again for your help.

• BB user new Smartphones blackBerry; Tap the Contacts icon and device service PHOTO appears

  Hello

  Not only I am a new Blackberry user, I just use an older Motorola RAZR flip phone.  I know almost nothing about these 'new' phones!  Then... I printed the page 327 User Guide (327 pages - summers - you're KIDDING? and can't find the answer I need.)

  When I press the icon 'Contacts', the characteristics of the camera appear.  I do NOT get a list of contacts from which to choose call or text someone.  When I press the icon 'Text', I used to get a "thread" of my most recent texts with a person, not a list of contacts to choose text.

  Earlier, when I said «I used to get...» "this was the case until this morning and I pressed a selection from somewhere (Options? Settings?  do not remember) this icon not highlighted the 'Contacts' on the homepage quite... but still, when I press the icon 'Contacts' not highlighted, I have the choice of camera still come to the top.

  Sigh... could someone help me understand how to get a LIST of your contacts, so I can choose who I want to call or text and tell me how to get RID of the info from the upcoming camera whenever I press Contacts?

  Thank you very much!

  Always start with a battery pull when the strangeness slips into your phone. To make a correct battery pull, remove the battery while your phone is on, then replace a few seconds later. The phone must be powered on when you do this. Your phone will reboot and hopefully everything will be as it was.

  Try this and post back with your results.

• Curve Smartphones blackBerry 8520 ceased to send and receive e-mail yesterday

  Help!  I'm a model total tech and may not know what happened.  I have just stop to receive and be able to send e-mails.  Phone and texts are still working fine. I've got a signal.

  Things I tried it turned then turn it on again.  Also taken and replace the battery.

  Suggestions (hopefully simple) Please!

  Thank you very much!!

  SUCCESS!

  a unique 3 hours phone call (no kidding - there is a clock on my desk phone) on the phone being transferred in both directions between AT & T and Blackberry, then AT & T said they needed from 1 hour in addition to fix.it and I didn't have to be on the phone for that.   Phew.  Do nice with my co-workers after this vacuum of time.

  Thanks again for your contribution.

• Smartphones blackBerry PHONE DELETES random MESSAGES AND CALL LOG

  My phone has been clear my call log and text messages unregistered. I can't figure out why or how. I thought that maybe my messages and logs were too full or that the phone was low on memory, but this was not the case. When he removes the messages and call log, it is usually over several hours. Meanwhile, I'm not aware of the new texts or new missed calls. Does anyone have any suggestions? Please let me know if you have any other questions so that a solution can be found.

  I wrote a detailed post on just how to solve this problem:

  http://www.BlackBerryForums.com/General-BlackBerry-discussion/112029-optimize-your-BB-Setup-Max-memo...

• Smartphones blackBerry HS-655 + wireless headset and the "BOLD"

  I have the HS-655 + wireless headset and the "BOLD" and I want to know why I can't listen to music using my bluetooth?

  You need a STEREO BLUETOOTH for listening to music, with a simple bluetooth, you can not.

  Read this link

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB04009&sliceId=SAL_Pub...

• Smartphones blackBerry how to upgrade my BB

  Hello, I am wondering how to get my Blackberry Bold 9700, I do not have an internet plan on my phone so I can't get on the internet at all. But I can use my pc at home. I've heard an update for my BB, but I don't know how to use it. Can someone please?

  Without a good data plan BlackBerry (called 'BIS'), you will be able to update your phone with the OS versions offered by your company (with BIS, you can update using ANY carrier updates). To update your phone without BIS, plug it into your PC and open BlackBerry Desktop Software. Once your phone connects, click device at the top of the software and then update. If your carrier has an update is available, it will show here.

  I hope that helps you.

• Problems of Smartphones blackBerry 9900 - just upgraded to Ver 7 bundle 2406

  I have recently upgraded to ver 7 bundle 2406 on a 9900 (only because the icon appeared on my screen). Since then, I have experienced a problem during phone calls... he sometimes composed of a contact in the middle of a call secondary phone number. It doesn't happen every time, but it happened 10 to 15 times within 3 days. I'm in the middle of a conversation and suddenly it sounds thanks to another telephone associated with this contact number.

  At first I thought that I was accidentally activate the touch screen in a certain way. I'm certainly not. After it happens the first time, I was very careful and it's always the case. Is this a known issue?  As a side note, my battery seems to be draining fastest since the upgrade. These two issues are very frustrating.

  Sorry, you have problems with this.  To downgrade, in the Desktop Manager it shoud be a view another button versions when you click on update my device.  Choose the old version and proceed with the downgrade.  Another option is to take it to the store and let rogers it downgrade for you and watch the face of the dial.