Smartphones blackBerry DM 5.0.0.11 backup error

Anyone know what means this error, it seems whille my backup device

Error during the backup of the databases.

[Browser Cache data] 0 out of 10 entries retrieved

After speaking in support of the team in my career, as we discover that the error was caused by a corrupted database, so the only way to solve the problem was to erase the device, so I wipe it and problem solved

Tags: BlackBerry Smartphones

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